Seattle Pottery Supply Reviews 

1,982
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection and high quality of products, including glazes, clays, and tools, finding exactly what they need. Many people highlight the staff's exceptional knowledge, helpfulness, and friendly demeanor. Reviewers frequently commend the fast and reliable delivery service, noting that orders arrive quickly and are well-packaged, often with good communication and tracking updates. However, some customers also noted concerns regarding shipping, with experiences of delays, unexpected costs, or incorrect shipping methods. A few other people also felt that certain products, like specific clays or slips, sometimes had inconsistent quality.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the great selection of clays, glazes,... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting prompt and fast... See more

Order

People report positive experiences with order, often highlighting the ease of the ordering process and the... See more

Quality

Consumers find quality to be positive, with many praising the glazes, clays, and accessories, noting they are... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently ordered and received a lovely new Shimpo Whisper pottery wheel (is awesome). Service was prompt and delivery worked out well considering I am off the beaten path near Portland OR. Was mino... See more

Rated 5 out of 5 stars

The great customer service is what takes me back to Seattle pottery supply. They explain everything very detailed, especially when it comes to working with kiln. It was my first experience and li... See more

Rated 5 out of 5 stars

I have been ordering from SPS since I moved to Washington in July 2024. I like their glazes much better than the popular commercial brands. They are beautiful, easy to apply and I have never run into... See more

Rated 5 out of 5 stars

Taking a trip to Seattle Pottery Supply feels like Christmas for ceramicists. There's so much to look and a plethora of options in all directions! Their lovely staff are pleasant, knowledgeable and ea... See more



Company details

  1. Ceramic Manufacturer
  2. Pottery Manufacturer
  3. Pottery Store

Written by the company

A premier manufacturer and online retailer of pottery kilns, ceramic supplies, glazes, clays and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,982)

198 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Clay

I’ve loved the clay I’ve ordered. They processed my order fast and it was delivered fast as well. I’ll definitely be ordering again in the future!

30 July 2025
Rated 5 out of 5 stars

The staff at SPS

The knowledge and expertise of the staff is excellent. I have a very old equipment, which has been in storage for decades. Getting those older mechanisms back into working condition was huge problem for me which advice from SPS was so helpful. I am still needing to update my stuff, so I will be going back, I am sure, for more advice from time to time.

29 July 2025
Rated 5 out of 5 stars

Ordering was easy

Ordering was easy, shipping was fairly quick. Ordered sea mix 6. Package was in good shape and clay seamed usable. Have not tried it yet but look forward to trying it in a week or so.

28 July 2025
Rated 5 out of 5 stars

Great

Great. On time, good stuff. I'll order again.

2 July 2025
Seattle Pottery Supply logo

Reply from Seattle Pottery Supply

We await your order! Thank you for the confidence!

Rated 5 out of 5 stars

The clay is always top quality

The clay is always top quality. Ordering is easy with prompt delivery. Wouldn't buy clay anywhere else.

30 June 2025
Seattle Pottery Supply logo

Reply from Seattle Pottery Supply

We love having you as a customer! Thanks for shopping with us.

Rated 5 out of 5 stars

Quick shipping

Quick shipping. Excited to use my new clay.

28 June 2025
Seattle Pottery Supply logo

Reply from Seattle Pottery Supply

We ship as fast as we can! Enjoy that new clay!

Rated 5 out of 5 stars

Attention to detail

Attention to detail, quick to offer feedback delivery expectations, and always delivering the product requested!
Thank you guys and gals of Seattle Pottery, supply!

26 June 2025
Seattle Pottery Supply logo

Reply from Seattle Pottery Supply

You are very welcome. Thank you for being a customer!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look