purchase, receiving, and using tickets was easy and smooth. The big issue was parking I intended to purchase one parking space the Mariners Garage but, ended up with two as it was a bit confusing and... See more
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Review summary
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Looking for tickets on the web site was easy and straight forward, receiving the tickets went well, 2 sets of tickets were received very quickly, third set arrived just days before the race. I was a l... See more
Just wish it was easier to buy/sell parking. Sometimes the transition from the Ballpark App -- when I select a parking spot to sell on SG -- isn't seamless abd I have to redo the transaction.
The Montreal Canadiens playoff tickets were grossly overpriced for upper level rafters seats but I really wanted to go to this game with my best bud, so whatever. No reflection on your company, the pu... See more
Company details
Information provided by various external sources
SeatGeek is the smartest way to buy & sell sports tickets, concert tickets, Broadway tickets and more. Tickets from 100s of sources, automatically ranked from the best deal to the worst. Plus all-in pricing, interactive venue maps, view from seat photos, and mobile tickets. Use SeatGeek on the web at seatgeek.com or install SeatGeek for iOS and Android from the Apple App Store or Google Play Store.
100% Guaranteed Tickets!
We guarantee your tickets will get to you in time for the event and be valid, and that if anything happens we will take care of you!
1. Your tickets will be delivered in time for the event
2. Your tickets will provide valid entry to the event
3. The tickets you receive will be the same as those you ordered
4. If any of these things do not occur, you will be provided with comparable or better tickets to the event, or offered a refund. Please contact SeatGeek immediately.
5. If the event is cancelled and not rescheduled, you will be refunded the full purchase price
6. SeatGeek will provide you support to answer any questions at hi@seatgeek.com
2. Your tickets will provide valid entry to the event
3. The tickets you receive will be the same as those you ordered
4. If any of these things do not occur, you will be provided with comparable or better tickets to the event, or offered a refund. Please contact SeatGeek immediately.
5. If the event is cancelled and not rescheduled, you will be refunded the full purchase price
6. SeatGeek will provide you support to answer any questions at hi@seatgeek.com
Contact info
902 Broadway, Flr 10, 10010, New York, NY, United States
- hi@seatgeek.com
- seatgeek.com
4.4
Excellent
17K reviews
Asks customers to review
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Follow up took longer than it should
Follow up took longer than it should - and it would be helpful if we could have access to talk with a live attendant to better explain any issues rather than an automated attendant.
1 June 2026
Easy Site to Navigate
Easy Site to Navigate. It was easy to share the tickets to friends. Accessing the tickets at the venue was very easy as well.
22 May 2026
My tickets were sold and that is all I…
My tickets were sold and that is all I was looking for.
1 June 2026
Very easy to use
1 June 2026
Fast and easy successfully sold tickets…
Fast and easy successfully sold tickets makes the whole experience pleasurable
1 June 2026
Super easy and never have a problem…
Super easy and never have a problem buying tickets or using tickets at the venue.
1 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
payment issues …
even though i regularly use seat geek to buy and sell tickets sometimes it doesn’t accept my payment initially and tickets may be missed out on while trying to verify or change payment
1 June 2026
Reply from SeatGeek
Hello Kristie! Thank you for your feedback. We appreciate you taking the time to share your experience, and we're always looking for ways to improve. If there's ever anything we can assist you with, please don't hesitate to reach out to us at hi@seatgeek.com.
CX at SeatGeek
Seat Geek’s “Buyer Guarantee” took the…
Seat Geek’s “Buyer Guarantee” took the risk out of my recent canceled event. Much appreciated!
1 June 2026
Seats were perfect,
1 June 2026
No issues from beginning to end
No issues from beginning to end. Will definitely purchase tickets from here again.
30 May 2026
Whatever
After all the foolishness, I finally got tickets at a lower price than the other sites, even though these are resold tickets that I was blocked from purchasing at the original price.
14 May 2026
Easy process
1 June 2026
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