purchase, receiving, and using tickets was easy and smooth. The big issue was parking I intended to purchase one parking space the Mariners Garage but, ended up with two as it was a bit confusing and... See more
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Review summary
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Looking for tickets on the web site was easy and straight forward, receiving the tickets went well, 2 sets of tickets were received very quickly, third set arrived just days before the race. I was a l... See more
Just wish it was easier to buy/sell parking. Sometimes the transition from the Ballpark App -- when I select a parking spot to sell on SG -- isn't seamless abd I have to redo the transaction.
The Montreal Canadiens playoff tickets were grossly overpriced for upper level rafters seats but I really wanted to go to this game with my best bud, so whatever. No reflection on your company, the pu... See more
Company details
Information provided by various external sources
SeatGeek is the smartest way to buy & sell sports tickets, concert tickets, Broadway tickets and more. Tickets from 100s of sources, automatically ranked from the best deal to the worst. Plus all-in pricing, interactive venue maps, view from seat photos, and mobile tickets. Use SeatGeek on the web at seatgeek.com or install SeatGeek for iOS and Android from the Apple App Store or Google Play Store.
100% Guaranteed Tickets!
We guarantee your tickets will get to you in time for the event and be valid, and that if anything happens we will take care of you!
1. Your tickets will be delivered in time for the event
2. Your tickets will provide valid entry to the event
3. The tickets you receive will be the same as those you ordered
4. If any of these things do not occur, you will be provided with comparable or better tickets to the event, or offered a refund. Please contact SeatGeek immediately.
5. If the event is cancelled and not rescheduled, you will be refunded the full purchase price
6. SeatGeek will provide you support to answer any questions at hi@seatgeek.com
2. Your tickets will provide valid entry to the event
3. The tickets you receive will be the same as those you ordered
4. If any of these things do not occur, you will be provided with comparable or better tickets to the event, or offered a refund. Please contact SeatGeek immediately.
5. If the event is cancelled and not rescheduled, you will be refunded the full purchase price
6. SeatGeek will provide you support to answer any questions at hi@seatgeek.com
Contact info
902 Broadway, Flr 10, 10010, New York, NY, United States
- hi@seatgeek.com
- seatgeek.com
4.4
Excellent
17K reviews
Asks customers to review
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The booking process is really simple
The booking process is really simple, allowing me to actually view the seating as it relates to the field is a major plus.
1 June 2026
Smooth transaction and easy-to-use site.
1 June 2026
great prices
1 June 2026
SeatGeek makes buying tickets easy
SeatGeek makes buying tickets easy, and they are transparent every step along the way. There are no surprises, what you see is the price. This seems easy, but many other ticket purchasing agents miss the mark. The user experience is seamless, you can pick out exactly the tickets you want and they arrive in your account. They get it right, plain and simple.
1 June 2026
I like the easy setup to list tickets…
I like the easy setup to list tickets and direct deposit makes it nice. Keep it up , please
1 June 2026
Good process of selling with MLB.com!
1 June 2026
Having never ordered tickets online…
Having never ordered tickets online before I was a little unsure of the process. My son helped me with the process and it all went smooth. I will know more next time. The purchase was flawless and I got my tickets online on my phone that morning.
12 April 2026
Awesome product
Awesome product. I am very satisfied with the nails and the speed of receiving my order.
1 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The worst platform for any ticket purschase
After many event ticket purchases, there was a glitch on their website that charged me a lot for nosebleed seats even though I selected 2nd row in category 1 and it was finalizing my order as I selected. After checking a confirmation email my seats were in the category 2 seats TBD and are still TBD 2 weeks prior to the game. I purchase multiple World cup tickets and I already received my seat numbers. Seat geeks are bunch of crucks just wanting to take your money. Their customer service does not exist. When you send an email, they either do not respond or reply two months later with a standard message saying "we are sorry, we understand that you made a purchase in category 1, but received category 2" and offer no solution. I lost 1755 dollars because I had to buy new tickets. I will never use SeatGeek again and will spread the word about the worst third-party ticket seller. There are many better websites because Grubhub does not care about their customers. Stay away from Grubhub.
3 April 2026
Unprompted review
Reply from SeatGeek
Hello Anel! Thank you for your feedback, and we take into consideration any areas of opportunity to work on! When purchasing online, only the section and row can be selected. For World Cup only the Category would be selected and seats are known once delivered. If anything is ever needed, don’t hesitate to reach out to us at hi@seatgeek.com.
CX at SeatGeek
LAst minute —easy purchase tickets.
1 June 2026
My First Game of the Season.
Seat Geek gave us two nice seats on the front row of the right field upper deck. It was a 4 to 2 cubs loss to the Astros, but we got a very good view of the "P.C.A." homer to right which gave us our two runs. The was the 6th game of a temporary Cubs "slump" which is now, of course, all but forgotten! Go Cubs!
22 May 2026
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