purchase, receiving, and using tickets was easy and smooth. The big issue was parking I intended to purchase one parking space the Mariners Garage but, ended up with two as it was a bit confusing and... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Looking for tickets on the web site was easy and straight forward, receiving the tickets went well, 2 sets of tickets were received very quickly, third set arrived just days before the race. I was a l... See more
Just wish it was easier to buy/sell parking. Sometimes the transition from the Ballpark App -- when I select a parking spot to sell on SG -- isn't seamless abd I have to redo the transaction.
The Montreal Canadiens playoff tickets were grossly overpriced for upper level rafters seats but I really wanted to go to this game with my best bud, so whatever. No reflection on your company, the pu... See more
Company details
Information provided by various external sources
SeatGeek is the smartest way to buy & sell sports tickets, concert tickets, Broadway tickets and more. Tickets from 100s of sources, automatically ranked from the best deal to the worst. Plus all-in pricing, interactive venue maps, view from seat photos, and mobile tickets. Use SeatGeek on the web at seatgeek.com or install SeatGeek for iOS and Android from the Apple App Store or Google Play Store.
100% Guaranteed Tickets!
We guarantee your tickets will get to you in time for the event and be valid, and that if anything happens we will take care of you!
1. Your tickets will be delivered in time for the event
2. Your tickets will provide valid entry to the event
3. The tickets you receive will be the same as those you ordered
4. If any of these things do not occur, you will be provided with comparable or better tickets to the event, or offered a refund. Please contact SeatGeek immediately.
5. If the event is cancelled and not rescheduled, you will be refunded the full purchase price
6. SeatGeek will provide you support to answer any questions at hi@seatgeek.com
2. Your tickets will provide valid entry to the event
3. The tickets you receive will be the same as those you ordered
4. If any of these things do not occur, you will be provided with comparable or better tickets to the event, or offered a refund. Please contact SeatGeek immediately.
5. If the event is cancelled and not rescheduled, you will be refunded the full purchase price
6. SeatGeek will provide you support to answer any questions at hi@seatgeek.com
Contact info
902 Broadway, Flr 10, 10010, New York, NY, United States
- hi@seatgeek.com
- seatgeek.com
4.4
Excellent
17K reviews
Asks customers to review
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The eagles it was awesome!
1 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
They cheat when they list tickets for sale.
They show you a seat in the middle—I spoke to SeatGeek Team and they told me the ticket would be in that area—but when I actually get the ticket, it’s way off to the side; I feel cheated. Next time, I’ll buy from someone else.
8 June 2026
Unprompted review
Reply from SeatGeek
Hello Mark! Thank you for your feedback, and we take into consideration any areas of opportunity to work on! When purchasing tickets online, only the Section and Row can be selected. The exact seat is provided once the tickets are delivered. If anything is ever needed, don’t hesitate to reach out to us at hi@seatgeek.com.
CX at SeatGeek
Awful app
Please. Please. Don’t buy tickets. Thru this app. I have bought. 3 tickets. For my family. Cost on this event was $430 But. My family. Had an emergency. That we had to cancel this event. But when I went to change my Tickects for another day even. They told me. I can’t get reimburse. Money back. That I can only get a $25 credit. Back. I didnt even ask for money back. Just needed. Another date event. Am already. Taking legal action on this app. But. I don’t want to happen this to no one else. Like me
Hope this help to anyone that is using this app
6 June 2026
Unprompted review
Reply from SeatGeek
Hello Marlon! Thank you for your feedback, and we take into consideration any areas of opportunity to work on! We do have a all sales final policy at the time of purchase. If anything is ever needed, don’t hesitate to reach out to us at hi@seatgeek.com. If reached prior to the event taking place we can review options to help!
CX at SeatGeek
The purchase was quick and easy
The purchase was quick and easy. The seats were in a perfect location and reasonably priced.
10 April 2026
SeatGeek is horrible
SeatGeek is horrible. I requested pit pass tickets for Tx and somehow, maybe a miss click on my part, it was for Fl. I call and request a refund because tickets don’t work and the customer representative doesn’t even see that the tickets are for Fl. I answer a series of question then get a call back telling me no refund because it’s my fault and policy says no refund. Never will be using them again. Also guess you can’t be human.
6 June 2026
Unprompted review
Reply from SeatGeek
Hello Amy! Thank you for your feedback, and we take into consideration any areas of opportunity to work on! If anything is ever needed, don’t hesitate to reach out to us at hi@seatgeek.com. We can work on any options available and understand when a mistake is made.
CX at SeatGeek
I recently purchased tickets to Lion…
I recently purchased tickets to Lion King in NEw York $350, when me and my daughter arrived we stood in line for a while to get to the entrance and our tickets did not can and the action provide on the ticket didn’t even exist. I connected customer service and they wouldn’t refund. Be aware the buyer guarantee is fraud. Would not recommend using Seakgeek.
6 June 2026
Unprompted review
Reply from SeatGeek
Hello! Thank you for your feedback, and we take into consideration any areas of opportunity to work on! If anything is ever needed, don’t hesitate to reach out to us at hi@seatgeek.com. We will investigate into a ticket issue until a resolution is made with a full understanding of what occurred when getting into the venue.
CX at SeatGeek
Seamless experience
My first time ever using (a visiting field at that) and the process was so simple! Not only that, but the price for the seats was incredible.
1 June 2026
Duplicate order
This was only my second time using seat geek, and unfortunately I had a poor experience. I was buying a concert ticket for day of, and somehow my order got duplicated. I was charged twice and was transferred two tickets, even though I had only checked out with one. It was hard to contact an actual SeatGeek support person, and they wouldn’t offer me a refund, only a credit for their website. Thankfully I was able to sell the ticket myself through ticketmaster. I was very disappointed as this was not my mistake, and they wouldn’t make up for it. Not sure if I will use the website again.
6 June 2026
Unprompted review
Reply from SeatGeek
Hello there! Thank you for your feedback, and we take into consideration any areas of opportunity to work on! If anything is ever needed, don’t hesitate to reach out to us at hi@seatgeek.com. We will work a case of a double charge until a resolution!
CX at SeatGeek
Fix your bullshit website
Fix your bullshit website! I purchased parking and then it says it sold then offers the same goddamn ticket!
6 June 2026
Unprompted review
Reply from SeatGeek
Hello Travis! Thank you for your feedback, and we take into consideration any areas of opportunity to work on! If anything is ever needed, don’t hesitate to reach out to us at hi@seatgeek.com.
CX at SeatGeek
Always top notch!
10 April 2026
First Time User - Sufficiently Impressed
It was easy to maneuver through the website. I found decent seats at a fairly reasonable price.
24 May 2026
great price
1 June 2026
Terrible experience
Terrible experience. I purchased Journey tickets for $211 and they canceled them before the concert. They did not transfer them to Ticketmaster. They have not refunded my money. never again.
4 June 2026
Unprompted review
Reply from SeatGeek
Hello Ray! Thank you for your feedback, and we take into consideration any areas of opportunity to work on! If anything is ever needed, don’t hesitate to reach out to us at hi@seatgeek.com. We work toward a resolution when we are reached to review your case and experience.
CX at SeatGeek
Great prices
Great prices, user friendly. Very pleased with this site. Have told many people about it! Thank you!
1 June 2026
The booking process is really simple
The booking process is really simple, allowing me to actually view the seating as it relates to the field is a major plus.
1 June 2026
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