Search Recruitment Reviews 

1,435
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 36 reviews, most reviewers were somewhat happy with their experience overall. Customers consistently praise the staff, highlighting their professionalism, helpfulness, and dedication. Many appreciate the clear communication and consistent support received, which made their job search and employment process smooth and successful. People often recommend the company due to the positive interactions and the effective assistance provided in securing suitable employment. Conversely, a small portion of people felt dissatisfied with the customer service, citing issues like lack of follow-up and unprofessional behavior. Some reviewers also mentioned being ghosted or experiencing a sudden termination without proper notice or compassion. There were also concerns about unresolved issues and a perceived lack of support from the HR department when problems arose.

What people talk about most

Staff

People report positive experiences with staff, with many praising specific consultants for their... See more

Customer service

Clients share ambiguous opinions on customer service, with some reviewers expressing significant... See more

Service

Users describe positive interactions with service, highlighting professional, friendly, and dedicated support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Barry who worked there, went above and beyond with his service towards myself; even stretching to out of hours to provide information. I can't praise them all enough, they really helped me out, so... See more

Company replied

Rated 5 out of 5 stars

My experience with Search has been excellent and amazing. I always dealt with Barry Chapman, the principal consultant and I was impressed with the professionalism, advice and support that he gave me.... See more

Company replied

Rated 5 out of 5 stars

I'm very grateful to Barry Chapman, he handled the recruitment process very professionally and efficiently. I felt supported and engaged at every stage. He was always available to answer any questions... See more

Company replied

Rated 5 out of 5 stars

I’ve had the absolute pleasure of working with Search Recruitment, and I can honestly say they’ve been nothing short of amazing. From the very beginning, their care and support for employees hav... See more

Company replied


Company details

  1. Recruitment Service
  2. Educational Institution

Written by the company

Search is one of the UK’s leading multi-discipline recruitment agencies, covering 13 different specialisms and operating from 13 offices nationwide. With over 35 years’ recruitment experience, we’ve built trusted relationships with over 6,000 clients and have expert knowledge in a range of markets. We have an extended candidate database of over 320,000 professionals, with an average of 4,900 job seekers registering with us each month and a successful hiring rate of 80%. Through our partnership approach, flexible delivery and ability to adapt to changing market conditions we match the right candidates with the right employers. It’s why people return to us time and time again – so you can trust us to get it right. We recruit for 13 distinct specialisms across the UK. Many of our consultants have worked in the industry they recruit for, so they have unique insight into market conditions, business needs and employment expectations. They understand what employers are looking for and what skills make candidates stand out. Our success is built on trust, expert guidance and realistic targets. That’s why thousands of clients and candidates every year have us as their recruitment agency of choice.


Contact info

3.7

Average

TrustScore 3.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 58% of negative reviews

Typically takes over 1 month to reply

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3.7

All reviews

(1,435)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Search Consultancy - Best Agency!!!

I am pleased to say Search Consultancy acted very quickly and scouted the role relevant to my skillset and needs. Dan Atkins is a pleasure to liaise with and supported me in each stage and throughout my placement. Search are such a great recruitment agency and furthermore have a great addition to their team. Seema Chand!!! Best of luck and wishing you success.

10 June 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding support prior interviews

Applied for a job via Search Consultancy. Alex Brian was my consultant and he was a pleasure to deal with.
Preparation for a phone interview with the company which was successful as the company moved me to the next stage (face to face interview).
Alex again made sure that I was prepared for the interview.
Alex Brian is an outstanding professional with a friendly approach just to make us feel at ease.
Thank you Alex for your time and expertise.

Paulo

15 December 2022
Unprompted review
Rated 5 out of 5 stars

I am very pleased with the…

I am very pleased with the professionalism shown by Search Agency and with my consultant Barry Chapman. He keeps you informed at all times and walks you through every step. Thank you!

19 July 2022
Unprompted review
Rated 5 out of 5 stars

It was my second experience with Search…

It was my second experience with Search Consultancy . I never had any problems. I would like hightly recommended this recruitment company. Especially thank you to Barry Chapman. He is very friendly and very helpful. Always available to speak and support.

24 October 2022
Unprompted review
Rated 5 out of 5 stars

Look no further than Search Consultancy

When you think of agency work you automatically think you are just another name on their books. With the Search Consultancy this was not the case at all. My work provider at Search was Barry Chapman, & I have to say his professional approach to myself was outstanding. He not only found me a position, but once in the company he was checking up each week to find out if there were any issues & generally how I was coping with the work.

If any issues arose outside our weekly contact then Barry was always on the end of the phone to talk things through & sort out any problems. I would have no hesitation in recommending the Search Consultancy as a company to sign up with if you're looking to get back into the work place.

30 September 2022
Unprompted review
Rated 5 out of 5 stars

Professionalism with Barry Chapman

Being in a difficult situation due to health reasons, with Barry Chapman from Search I found a job that suits me with an easy process and professional approach. I would like to thank Mr. Barry Chapman for his professionalism and constant communication about how the work is going. Thanks to him I got my contract very fast and I have a long experience with Search everything being on point from communication to payments and opportunities.

4 November 2022
Unprompted review
Rated 5 out of 5 stars

Good results

Sean was a a very nice advisor who helped me through the process of applying for a new job, as I was in need of changing the scenario.
Sean helped me by keeping in touch to ease my nerves and letting me know how the process was.
A few days later he told me that the company liked me and wanted to offer me the job. 😊
He was a very good listener and resourceful person who helped me.

24 October 2022
Unprompted review
Rated 5 out of 5 stars

I had the best experience of getting…

I had the best experience of getting back into work with Sean Spokes Associate Consultant for Search Consultancy.
He helped me every step of the way by updating me with available roles, going through my cv with me, interview preps and just general chit chat to make me feel at ease. I will be keeping in contact with him to keep him updated on my work journey.
Thank you so much for all your help. ☺️

14 October 2022
Unprompted review
Rated 5 out of 5 stars

Sean from Search Recruitment was Great!

I received a phonecall from a recruiter from Search, His name was Sean.
His telephone manner was very warming and welcoming. He showed an interest in my CV and suggested a potential job for me. I told him that due to childcare I was only able to work certain hours a day.
In the space of a few days, Sean had set up an interview for a role that had the perfect hours for me and I got the job!
Sean called me every other day and sent emails during this time with advice and updates. He was lovely, and His customer service was great!

13 September 2022
Unprompted review
Rated 5 out of 5 stars

Review of Sean spokes

I was approached by Sean spokes regarding this role which I have successfully secured. Sean was very friendly, supportive and approachable throughout the process. He was always quick to respond to any of my questions or queries and supported me throughout the end to end process.
Many thanks again Sean!

14 October 2022
Unprompted review
Rated 1 out of 5 stars

Guess lm one of the unlucky…

Guess lm one of the unlucky people-constantly let down & communication lacking to say the least! Problems receiving pay slips so only received 2 in three months. It’s now 22 days since l was advised my P45 had been processed & lm still waiting for it

22 September 2022
Unprompted review
Rated 5 out of 5 stars

Jody is v organised and supportive

Jody is v organised and supportive. She has always been available to help me with any queries and has been patient with my questions, often going beyond what’s required of her to help me with my timesheets etc.

12 September 2022
Unprompted review
Rated 5 out of 5 stars

Barry and Lindsay from Search

Barry is a grate specialist, he give me a lot of support and very clear information. Lindsay always answer so quickly, sometimes 6 am. Both very helpfull. Thank you so much and see you in future.

26 August 2022
Unprompted review
Rated 5 out of 5 stars

Great agency: Barry Chapman

Search agency has been the only agency where I have found a stable job and income since I lost my job due to covid and redundancies. Barry especially from search agency has been lovely and constantly communicated, asked how the job is going etc. I have joined the company now with the help of search and have been really enjoying my job. The process was made to be very easy with the help of Barry and have recommended this agency to my friends looking for work. Would not have been able to join the company I'm in without search agency, many thanks to them!

1 June 2022
Unprompted review
Rated 5 out of 5 stars

I have been at Search for almost a…

I have been at Search for almost a year. And it has been an amazing experience. I always got shifts to work and I was never let down as I have been in other companies before. A Special thank you for Barry Chapman , he has been very very supportive during this times . If any questions or concerns I had he was there the second after to help answer my questions. I do Belive that the company is lucky and sure gratefull to have him on board!.

8 September 2022
Unprompted review
Rated 5 out of 5 stars

Top class Recruiter

I was looking for Customer Service work earlier this year. I was using Indeed applying for several roles. I received an Email from Jody Vickers from a work agency, informing me about a role she thought would match my skills.
Straight from the off after the first initial phone call with Jody, she seemed really friendly and helpful.
I ended being successful in my application for the role and before I started met up with Jody face to face. She answered all my questions about the new job, and made me feel confident in representing Search the agency she worked for.
Throughout my employment she was always accessible via phone or email, and always helped out and actioned requests when needed.
All in all it was a 5 star experience dealing with Jody and would happily contact her again in the future if I was looking for work. Highly recommend Search agency and Jody for anyone else looking for work in the future.

5 September 2022
Unprompted review

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