It was in May 2024 when I got approved for a business loan by ScotPac. My credit score was just average back then but still I was approved for a loan to upgrade my telehealth business. Best part is, H... See more
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Review summary
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Reviews shaping this summary
This is the second time I have used them and very happy with the overall process. No mocking around while ensuring everything is done according to regulations. Quick and efficient and officer wasnt v... See more
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Daxa has been fantastic to work with. She’s fast to respond, extremely professional, and makes the whole process feel simple and well managed. Couldn’t ask for a better ScotPac Cash Connector manager.... See more
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Wayne went above and beyond to help me with this scenario given it was outside policy and he had to escalate it to have it done. Had a few issues at settlement albeit they were explained accurately... See more
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Company details
Written by the company
ScotPac Business Finance is Australia and New Zealand’s largest non-bank lender, supporting businesses of all sizes with tailored funding solutions. For over 35 years, we have partnered with business owners, providing the flexibility and support they need to grow, manage cash flow, and seize opportunities. Our comprehensive product range includes invoice finance, asset finance, trade and import finance, and business loans. These solutions are designed to simplify access to working capital, enabling businesses to scale without the constraints of traditional financing. Whether you’re looking to improve cash flow, purchase equipment, expand operations, or navigate complex supply chains, ScotPac is here to help. With a dedicated team of experts and a commitment to understanding the unique needs of each business, we pride ourselves on offering fast, personalised service. As a trusted partner, we have supported tens of thousands of businesses across diverse industries, from start-ups to established enterprises. At ScotPac, we’re driven by one goal: empowering business success. Let us help your business unlock its full potential with flexible funding solutions that work for you
Contact info
Level 41, 25 Martin Place, 2000, Sydney, Australia
- 1300 781 642
- enquiries@scotpac.com.au
- scotpac.com.au
4.8
Excellent
712 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Great to deal with Highly Recommended
Great to deal with Highly Recommended
Everytime I deal with Scotpac Business Finance i have a good experience.
Staff are friendly, there are no delays and it is a highly professional friendly service
30 January 2026
Reply from ScotPac Business Finance
Thank you for the kind recommendation and for taking the time to share your experience. We’re pleased to hear that every interaction with ScotPac has been a positive one and that our team’s professionalism, responsiveness and friendly approach stand out. We appreciate your support and look forward to continuing to work with you
Nothing other to say about Daxa she is…
Nothing other to say about Daxa she is been the back pone of my cash flow in the last couple years as business been on the ups and down
I am very grateful to have her as my account manager
28 January 2026
Unprompted review
Reply from ScotPac Business Finance
Thank you for taking the time to share this feedback. We’re really pleased to hear how much support Daxa has provided over the past few years, especially through the ups and downs of running a business. She’ll be grateful for your kind words, and we appreciate the trust you’ve placed in ScotPac to support your cash flow.
Growing Business
As a business owner, you are pulled in many directions and must daily understand the full landscape of the business, which translates to late nights early mornings, requiring time discipline.
Scotpac team's initiatives and knowledge of business challenges gives me confidence that the Cashflow management of this area is functioning freeing up resources to focus on scaling up and managing growth in the business.
22 July 2025
Reply from ScotPac Business Finance
Thank you for sharing your experience.
Running a business can be demanding, and we’re really glad to hear that our team’s support and understanding of those challenges has made things feel more manageable. Knowing we’ve helped bring confidence around cash flow so you can spend more time focused on growing your business means a lot to us.
We appreciate you taking the time to leave this review and value the opportunity to keep supporting you as your business grows.
Ease of application and transparency …
Ease of application and transparency thought process
22 January 2026
Reply from ScotPac Business Finance
Thank you for the feedback.
We’re pleased to hear you found the application process easy and our approach transparent. We appreciate you taking the time to share your experience.
Daxa has been fantastic to work with
Daxa has been fantastic to work with. She’s fast to respond, extremely professional, and makes the whole process feel simple and well managed. Couldn’t ask for a better ScotPac Cash Connector manager.
13 January 2026
Unprompted review
Reply from ScotPac Business Finance
Thank you for your kind feedback. We’re delighted to hear about your positive experience working with Daxa. Her professionalism, responsiveness, and commitment to making the process seamless are qualities we value highly at ScotPac. We’ll be sure to pass on your comments, and we appreciate you taking the time to share your experience.
Beware the contract you sign with them
Beware the contract you sign with them.
No customer support when issues arise.
30 September 2025
Unprompted review
Reply from ScotPac Business Finance
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience has not met expectations.
At ScotPac, we aim to be transparent in our agreements and responsive when issues arise, so it’s disappointing to learn that this was not your experience. We take feedback like this seriously and would welcome the opportunity to better understand your concerns and work towards a resolution.
Please contact our team directly on 1300 863 507so we can review your situation in more detail and provide appropriate support.
ScotPac is sensible and human
ScotPac always look for ways to make things work and make sensible, human decisions.
24 December 2025
Reply from ScotPac Business Finance
Thank you for your kind words. We’re proud to take a practical, human approach and always look for ways to make things work for our clients.
Reply from ScotPac Business Finance
Thanks Peter! We’re glad to hear you’ve had a great experience and appreciate you taking the time to share your feedback.
Reply from ScotPac Business Finance
Thanks for your continued support! We really appreciate your loyalty over the years and look forward to continuing to support your business.
Reply from ScotPac Business Finance
Thank you for your feedback. We’re glad to hear you valued the flexibility we offer and appreciate you taking the time to share your experience.
Smoot and quick service
Very good experience so far got couple of assets financed from them.
5 October 2025
Reply from ScotPac Business Finance
Thank you for the great feedback! We’re glad to hear you had a smooth, quick experience and that we could help finance multiple assets. We appreciate your trust and look forward to supporting you again.
Very pleasant to deal with and good…
Very pleasant to deal with and good communication
2 December 2025
Reply from ScotPac Business Finance
Thank you for the great feedback! We're glad to hear you found our team pleasant to deal with and communication smooth. We appreciate you choosing ScotPac.
Less turn around time for process as…
Less turn around time for process as well for the release the money. Minimul documents..
25 November 2025
Reply from ScotPac Business Finance
Thanks for your review! We’re pleased to hear the process was quick and straightforward for you. We appreciate your feedback and your support.
Reliable,fast
Reliable,fast, and easy to deal with. Everything arrived on time and in perfect condition
20 November 2025
Reply from ScotPac Business Finance
Thanks for sharing your feedback! We’re glad to hear everything went smoothly.
Reply from ScotPac Business Finance
Thanks so much for the feedback! We’re glad to hear your experience was easy and hassle-free, that’s exactly what we aim for. Appreciate you taking the time to share it!
Reply from ScotPac Business Finance
Thanks, Peter! We're really pleased to hear everything went nice and smooth for you. We appreciate you choosing ScotPac and look forward to supporting you again in the future.
What a awsum team to deal with nothing…
What a awsum team to deal with nothing was to hard I highly recommend using these guys
31 October 2025
Reply from ScotPac Business Finance
Thanks so much for the recommendation! We're thrilled to hear the team made things easy for you. We're always here to help whenever you need us.
Excellent advice and service
Within 8 working days ScotPac Business Finance reviewed a request, digested it, put forward the best option and actioned it.
An enormous help for our business.
28 October 2025
Reply from ScotPac Business Finance
Thanks for sharing your feedback! We’re so pleased to hear our team was able to assess your request quickly and deliver the right solution for your business. Helping clients access the funding they need when they need it is exactly what we aim for. We appreciate you choosing ScotPac and look forward to supporting your continued growth.
Friendliness
23 October 2025
Reply from ScotPac Business Finance
Thanks for your feedback! We’re glad you found our team friendly — that’s what we strive for at ScotPac.
Highly recommended.
Very good communication. Fast turn around on application. Very supportive and non- judgemental. Highly recommended.
23 October 2025
Reply from ScotPac Business Finance
Thanks so much for your positive feedback! We’re delighted to hear you had a smooth and supportive experience with ScotPac. Our team takes pride in providing clear communication and fast, hassle-free service to help businesses move forward with confidence. We truly appreciate your recommendation!
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