Over the last 4 months we purchased numerous items including a kiln and wheel from Scarva. Communication regarding delivery could not be better and we were able to pick the day the kiln arrived which... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
When you encounter someone who genuinely makes a difference to your shopping experience, it encourages you to use the Scarva site more frequently to order additional items. When I ordered a Raku burne... See more
The service I received from Brendan at Scarva was great. He helped me with a few things and I really appreciate it. The delivery was good and everything packaged so well.
The product itself was quite expensive, but then it contains 24k gold! But it was in line with other retailers. I liked the fact that instructions were given before you even purchase it, and following... See more
Company details
Written by the company
Clay For Pottery, Pottery Paint, Pottery Wheel, Pottery Supplies, Pottery Glazes, Pottery Materials, Pottery Equipment, Art Supplies & Materials
Contact info
Unit 20 Scarva Road industrial Estate, Scarva Road, BT32 3QD, Banbridge, United Kingdom
- sales@scarva.com
- scarva.com
You should know
4.8
Excellent
131 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We had ordered a wrong glaze but with…
We had ordered a wrong glaze but with your great help it succeded to stop the order and change the shipment to the glaze we neded.
Thank you very much from Studio Steen Ipsen, Copenhagen
17 September 2024
very helpful
Scarva are always very helpful and time efficient! Would 100% recommend ☺️
17 September 2024
items delivered as ordered
19 August 2024
Excellent!!
I have been working with scarva for years and I am very happy with the service. Their delivery service is fast and efficient. Only once I have had a problem with an order but they solved it quickly. Congratulations on an excellent job.
19 August 2024
Very easy to order and quick delivery
9 August 2024
Well done…
Delivery was fast and item arrived perfectly packed and in perfect condition. I will be back again, thank you!
9 August 2024
Scarva- Efficient and helpful.
Orders always dispatched accurately and promptly. I have found the posting of customer FAQs and your responses to be very helpful. Comments and hints assist me in choosing the right product.
9 August 2024
Fantastic pottery supplier👌
I love buying from Scarva because they are really helpful the order is always processed quickly.
21 August 2024
Prompt delivery and packed really well
Prompt delivery and packed really well. I am looking forward to making my coloured slips with my new staines. Thank you
11 August 2024
My order arrived on time
My order arrived on time. The items were perfect for what I need for my pottery.
10 August 2024
Order was dealt with quickly and a…
Order was dealt with quickly and a refund made for out of stock item.
9 August 2024
Hopeless returns process
Hopeless returns process - in spite of stating 30 day hassle free returns on the website it has taken me nearly a month of emails/phone calls (that I received no reply to) to try and get my refund on a returned item (with proof of signed return delivery!) the only means of communication that eventually got my refund processed was live chat.
14 March 2024
Unprompted review
Great service from Scarva
I recently purchased a Brent pottery wheel from Scarva for my daughter as a gift. She hasn’t received it yet but I am sure it will be amazing! What I know is amazing though is the customer service from Scarva.
The website forgot to add shipping to the invoice for the wheel. We received an email from Scarva to say when we could expect shipping and that they would honour the price and absorb shipping cost. We didn't even realise it had been missed and wasn’t included and appreciate the gesture.
2 November 2023
Unprompted review
A brilliant selection of glazes and clay
A brilliant selection of glazes and clay, with an excellent system of reviews and the opportunity to ask questions about the products which get answered on the website - within a day! Great customer service and efficient delivery.
1 September 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.