Had dealings with them through an…
Had dealings with them through an insurance claim with Domestic and General, came out and said it was a backlight issue and wanted to take the TV away, D&G however told me they wouldn’t need to take it when I booked the appointment so I declined them taking it to go back and speak with D&G, (the misinformation from D&G not their fault), after speaking with D&G’s executive office I had to let them take my TV so they came back a week later and took it, when they arrived I asked them to double check the fault again and this time they weren’t convinced it was the backlight so video called the office, they took it anyway, I spoke with them on a few occasions and they had spent 2 working days trying to source parts, they then told me they had ordered the parts and they would be due around early next week, later on that day I got a call from D&G’s executive office telling me Satelitte Sound and Vision were struggling finding the parts so had decided to write it off. Not sure what the hell went on, one minute they had the parts the next they didn’t. Shambles
