Sarwa Reviews 

202
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and advisors for being knowledgeable, professional, and genuinely helpful, often making interactions feel personal and supportive. Many people highlight the exceptional customer service, noting the team's friendly approach and willingness to clarify doubts and provide valuable insights. The platform is frequently described as intuitive, easy-to-use, and trustworthy, making processes like deposits and tracking investments simple and efficient for users. Though some customers occasionally encountered issues or complex transactions, the support team was consistently praised for their patience and effectiveness in resolving problems and providing necessary assistance.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their knowledge, professionalism, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's professionalism and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting an intuitive UI, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A very pleasant and fun experience! It is actually such a good idea to give us, the customers, the opportunity to ask questions and connect with the team. Makes it feel more like a community and less... See more

Rated 5 out of 5 stars

Session with Faisal went great & smooth. He is informative, gave me good insights on my portfolio & answered my questions.

Rated 5 out of 5 stars

Sarwa is great and not only for the financial instruments.. They make you feel like part of the family. Personalised touches and 24/7 availability make Sarwa a great company to work with. If that wasn... See more


Company details

  1. Non-Bank Financial Service
  2. Financial Institution

Written by the company

Sarwa is a leading investing and money management platform on a mission to help everyone put their money to work. The one-stop app offers hands-off auto-investing with Sarwa Invest, a do-it-yourself trading of stocks, ETFs, and crypto with Sarwa Trade, as well as a high-yield cash account with Sarwa Save. Sarwa makes investing easy and affordable by using technology to drive down costs. The platform offers a simple user experience with no complicated financial jargon. The company is led by a team of financial and technology experts and is backed by top regional and international funds. Sarwa is regulated by the ADGM Financial Services Regulatory Authority.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

202 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(202)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

High Fee (spread) and Unfair prices compared to other exchanges

Sarwa's trading fee of crypto (which they call 'spread') is Ridiculously High. Also, because of what they say to be liquidity issue, the price of currencies on Sarwa is usually much lower when you try to sell compared to that of other platforms. The last two trades that should have made me 2000+ dollars after deduction was only 1200. Very Disappointed.

8 November 2023
Unprompted review
Sarwa logo

Reply from Sarwa

Hi Ali, we'd love to better understand your experience and help address the concerns you have. Could you please reach out to hello@sarwa.co or share your email with us, and we can take it from there?

Rated 5 out of 5 stars

Valuable Insight

What an excellent opportunity to ask questions and receive valuable insight. Faisal was patient, friendly and knowledgeable. He took the time to listen to our specific situation and give us advice based on our needs. We truly appreciate Sarwa and Faisal for being there for us if we need them.

26 October 2023
Unprompted review
Rated 5 out of 5 stars

Amen exemplifies the qualities of a…

Amen exemplifies the qualities of a true professional. His friendly demeanor and expertise have been invaluable to us, especially when navigating the complexities of investments and savings. He provided us with insightful guidance, ensuring that our concerns were addressed thoroughly.

20 October 2023
Unprompted review
Rated 5 out of 5 stars

Easy to use app

Faisal was amazing and super helpful with the explanation of service and the app. It’s easy to use and very user friendly.

18 October 2023
Unprompted review
Rated 5 out of 5 stars

Akhshay is professional

Akhshay is professional, timely and answered all my queries and insight into Sarwa.
The conversation was helpful for me for my financial planning.

13 October 2023
Unprompted review
Rated 5 out of 5 stars

Investment enquiry

My experience was very positive. Armen was very helpful in answering all my queries and gave me a better insight on the investment platform.

4 October 2023
Unprompted review
Rated 5 out of 5 stars

Alshay Iyer is your guy when comes to investing

Alshay came to the meeting prepare with multiple solutions to fit my needs. He walked me through each solution thoroughly. Before our meeting the thought of retirement and purchasing a property were anxiety triggers and now I feel a lot more relaxed and confident about my future. I recommend you book a call with him ASAP if you want to start investing.

27 September 2023
Unprompted review

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