A very pleasant and fun experience! It is actually such a good idea to give us, the customers, the opportunity to ask questions and connect with the team. Makes it feel more like a community and less... See more
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Company details
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Sarwa is a leading investing and money management platform on a mission to help everyone put their money to work. The one-stop app offers hands-off auto-investing with Sarwa Invest, a do-it-yourself trading of stocks, ETFs, and crypto with Sarwa Trade, as well as a high-yield cash account with Sarwa Save. Sarwa makes investing easy and affordable by using technology to drive down costs. The platform offers a simple user experience with no complicated financial jargon. The company is led by a team of financial and technology experts and is backed by top regional and international funds. Sarwa is regulated by the ADGM Financial Services Regulatory Authority.
Contact info
FinTech Hive, Dubai International Financial Centre , Dubai, U.A.E.
- +971 4 512 6219
- hello@sarwa.co
- sarwa.co
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Best advisor ever
Can't thank Amen enough for his continuous support and advice. Sarwa you're lucky to have him ;)
Clear and precise guidance from Akshay…
Clear and precise guidance from Akshay Iyer. Been using SARWA invest for 2-3 years now. It is a great tool to invest passively for any newcomer.
Akshay helped guid me through all my…
Akshay helped guid me through all my concerns and was of great help to start me in the right track.
So far so good
So far, you get the info you need and the time to have your inquiries answered and explained. Akshay did a great job and we look forward to continuing my business together.
I’ve been investing with Sarwa for more…
I’ve been investing with Sarwa for more than 4 years now, and I can’t complain about the service at all. Extremely satisfied.
I’m also happy dealing with my advisor Akshay. He has always been very helpful and available for any question or advice I have.
Strongly recommended!
Exemplary Financial Guidance: Amen Advisor Review
Amen exemplifies excellence. With a deep understanding of financial intricacies, clear communication, and a genuine commitment to clients' well-being, they redefine the standards of financial guidance. Trustworthy, proactive, and empathetic, they ensure personalized strategies tailored to individual goals. An exceptional choice for anyone seeking expert financial advice.
Mr Faisal Abdulshakour
Mr. Faisal Abdulshakour was extremely helpful and sytematic.
The platform looks very user-friendly and I am willing to try it and see
Exceptional service from Akshay
Exceptional service from Akshay! Incredibly helpful, friendly, and professional. He effortlessly addressed all my queries and offered valuable recommendations. Truly knowledgeable and customer-oriented. Highly recommended!
Valuable Learning Experience
Knowledgeable Associate. Answers to all questions immediately given. Clarified key questions on taxation, how to transfer funds and opening of multiple accounts. I was satisfied with what I heard strengthening my desire to Save and Invest in Sarwa.
Good interaction with Akshay
Good interaction with Akshay
He took me through the basics of investing with the app. All of my queries (some dumb) were explained in a simple language as I am a newbie and he was also super helpful in providing me links for further learning.
Faisal support
Faisal answered all my basic questions very professional, and patiently. Amazing profession and very well customer support.
Sarwa Fees Change
Very poor call with essential message of the call being, we increased our price. We gave 2 weeks notice. You should have sold all your portfolio for it.
Not very professional call. Not sure if they will increase fees soon other areas.
Not to be trusted
Edit Update after Sarwa Response:-
1) I am referring to the call that i had with Mr Akshay Iyer from Sarwa.
2) You sent an email on 23rd Jan, saying Fees are changing from 5th of Feb. “Make Alternative arrangements” in 2 weeks. Its funny that Sarwa expects investors to take decisions on based on random fees changes by Sarwa.
3) Most importantly, its very important to clarify that Sarwa decided to back date these fees. So all my trades which i had done with Sarwa when they were marketing themselves as a free trading platform. I have to pay a fee whenever i sell this portfolio. If indeed you were as investor friendly as you described, you could have easily done this for future NEW trades only, not to penalise your customers who were with you as a young start up.
3) Now one day Sarwa may decide they will charge more fees on their core Robotic investing by giving 2 weeks notice.
Random fee changes & marketing gimmics unfortunately.

Reply from Sarwa
Nice to interact with Mr, Amen!
It was a nice interaction with Mr. Amen!
Amen is friendly person who will take you thru you all your queries patiently
Not for international customers
The platform itself is friendly and easy to use, but all the glowing reviews must come from UAE based clients. For an international initial investment wire transfer of 500 dollars, their bank charged me 50. 10%! When you complain you get a barrage of pre-programmed bot answers that are way too assertive and way too fast - like the bot would literally interrupt you - to tell you that the charges are not their fault. International customers, read the fine print. It's not worth it and they should've been more transparent about it. There's a difference between a reasonable fee and daylight robbery. Their bank is clearly not the reasonable kind.

Reply from Sarwa
customer support
Very bad customer support, I applied for an account week ago now, and they told within 2 business days it will ready, till now the account is still under processing and when I tried to reach them, I only got one reply we will work on it... and never heard back from them again
EDIT: how can I share my email with you?
EDIT2: I updated the rating after the great support I started to get from Sarwa since yesterday, the account is now working, and the support is now responding in no time.

Reply from Sarwa
high commission fees applied per trade
I like the platform
I like the platform, buying stocks is easy and efficient.
I do feel that the spread they charge on crypto, however, is exorbitant. I can see spot bitcoin ETFs filling that gap and expect to see them available on Sarwa soon.
It would also be nice to pay out quicker when you close a position.
Great option for passive investors
I want to say investing is to be taken seriously and my thoughts and experiences are my own and you should think long and careful about what you want to do with your money.
With that said, I have been using Sarwa Invest and Sarwa Save from September 2023, and I am quite happy. It is an easy platform, very convenient and with a nice set of portfolios unavailable otherwise. Once you invest, they distribute your funds across stocks and bonds based on your preference for the risk level. It is true what someone else said that they keep the money for a few days after having received it before crediting it to your account, but aside from that I am happy for now. Their webinars are also super useful to partake in. It makes perfect sense for me with my UAE account and I will continue using it definitely.

Reply from Sarwa
There has been recurring buying and…
There has been recurring buying and selling price errors.
The customer service on WhatsApp will not respond to your complaint and that costs me loss.
There should be no place for error in account.
This is a point of great concern. I would advice everyone to always check their average price of a stock against their purchase price, specially when a particular stock is being bought at few different times

Reply from Sarwa
They holding customers money to trade……
They holding customers money to trade… 5 days to transfer funds from invest account to trade account
5 days minimum to transfer from aed to Sarwa account
Use cbd investr… immediate transfer

Reply from Sarwa
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