Sarajevo City Card - Official Reviews 25

TrustScore 3.5 out of 5

3.5

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Rated 3 out of 5 stars

The initiative around having one card that gets you entry to most of the museums in the city is a really good one. However some of the museums listed as covered by the card were not part of the scheme... See more

Company replied

Rated 4 out of 5 stars

We used the card at many places, including the cable car. Very convenient. However it is a pity that in the online shop there is no option for students / children. I am not sure that the card was an a... See more

Company replied

Rated 2 out of 5 stars

Please do not buy this card. This card is not worth it. I went to 5 museums on the list. Only 2 of them accepted this card. Also, I couldn't get on a cable car with this card. I bought this 88.90 K... See more

Rated 4 out of 5 stars

Accepted in a lot of interesting sights and made my trip to Sarajevo stress free. The public transport isn’t on the same level as say Madrid or Budapest so I didn’t really use that function of t... See more

Company details

  1. Tourist Attraction

Written by the company

The Sarajevo City Card offers a unique way to explore Sarajevo. You get access to all major highlights and more than 10 museums, city-wide public transport, a cable car and more discount options. Major benefits include saving money by getting exclusive discounts at attractions, restaurants, concerts and other events.


Contact info

3.5

Average

TrustScore 3.5 out of 5

25 reviews

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Rated 1 out of 5 stars

One of the worst travel experiences of my life

Nobody knows how to scan the card in every museum and even at the cable car station. After two or three museums I started to teach the staff how to connect their devices to WiFi and how to use the application. In two museums they just let me pass without scanning the card. One of the worst travel experiences of my life.

30 March 2023
Sarajevo City Card - Official logo

Reply from Sarajevo City Card - Official

Dear Timur, thank you for your review.

We are very sorry that you had difficulty with the staff.

Screening of the card is not mandatory. It depends on the policy on the attraction side.

As the Tourism Association of Sarajevo Canton, our job is to ensure you an easy and cheap way to buy one unique digital card for all city attractions. As we can see from your review you didn't have problems with that.

We will continue to work on a full customer experience with other institutions, and attractions and try to better educate the staff to avoid such bad experiences in the future.

We wish you the best and hope to see you again in lovely Sarajevo.

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