Sanibel Boutique Reviews 

68
TrustScore 2.5 out of 5

2.4

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Review summary

Created with AI, based on recent reviews

Looking at 67 reviews, most reviewers were unhappy with their experience overall. Customers frequently complained about poor product quality, noting that the materials felt extremely cheap and did not match the promotional online descriptions. Many people also experienced severe sizing problems, reporting that the garments were either much too small or simply did not fit properly. Additionally, reviewers found the return process extremely frustrating due to unexpected and high shipping costs to send items back. Some reviewers were happy with their purchases, praising the nice materials and good overall fit of the clothing. Others also appreciated the stylish designs, beautiful colors, and the helpful customer service when changes were needed.

What people talk about most

Product

Customers had ambiguous experiences with product, reflecting a wide range of opinions on quality and sizing.... See more

Quality

People report negative experiences with quality, expressing deep disappointment over cheap polyester and... See more

Return policy

Consumers find the return policy to be extremely frustrating and unclear. Reviewers report that returning... See more

Order

Reviewers express mixed feelings regarding their order experiences. Some consumers report satisfaction with... See more

Refund

Clients share negative opinions on refund processes, noting that obtaining money back is extremely difficult.... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This is just another Chinese run company that has nothing to do with Sanibel or Coastal Florida. Don't be fooled. The pictures displayed are from other high end retailers, the actual product you rec... See more

Rated 1 out of 5 stars

I ordered several items, poor quality, wrong size, sent duplicate colors, kept saying we will fix it. They are not from Sanibel Island, FL, they are shipping from China. Customer service said "sorr... See more

Rated 1 out of 5 stars

This site is a real scam. I should have read information from independant reviews before ordering. Product was of low quality material and sizing was way off! Tried to return and was directed to send... See more

Rated 1 out of 5 stars

This is true.Sanibel Boutique has No physical address. No phone number. Blouses have chemical smell, fit is not right, material is like paper. Says 30 day guarantee but will cost more than u paid to... See more


Company details

Written by the company

Sanibel Boutique is an online women's fashion boutique inspired by the relaxed, coastal charm of Sanibel Island. We specialize in comfortable, stylish clothing for real women who refuse to choose between looking good and feeling great. From breezy dresses to everyday tops, every piece is selected with comfort and effortless style in mind. Discover fashion that fits your life, not the other way around.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

68 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.4

All reviews

(68)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I really like the clothes

I really like the clothes. The story not so much. I don't like real linen, this fabric is light, airy and easy to take care of
Don't put it in the dryer ever!!

18 September 2026
Unprompted review
Rated 1 out of 5 stars

I feel scammed

I feel scammed. This is a Chinese Import, not related in any way to Sanibel Island in FL, the product is nothing like the photos. Label says 100% cotton and is stiff like paper. No way this is cotton. Size is very small. Based on other reviews I will swallow the overpriced item (dress $65) I received and be even more vigilant than I thought I was when ordering online. Will ALWAYS review the company first. My bad.

26 August 2026
Unprompted review
Rated 5 out of 5 stars

Love my new dress!

Love my new dress!! It was another one that looked like it was above the knee. I am 4’11” so it was just below my knees. Lovely material and well made. Thank you, glad I found you??

10 September 2026
Unprompted review
Rated 1 out of 5 stars

The quality of the clothing looks and…

The quality of the clothing looks and feels NOTHING like the description. They say they are a Sanibel boutique BUT they have never had a store on Sanibel or Naples. The return policy is VERY deceiving and they tell you it needs to be returned to China at a cost exceeding the price of the item. Save yourself a headache and DON'T buy from them!

28 August 2026
Unprompted review
Rated 1 out of 5 stars

This so called boutique is a China…

This so called boutique is a China scam. I live in Naples FL and they use pictures from others to fool you into thinking they really are connected. Product pictures nothing like what you get. And forget about a refund.
Don’t be fooled like me.

27 August 2026
Unprompted review
Rated 4 out of 5 stars

Sanibel works to make it right

After I received my order I determined it was too small and I requested how I might return it. Instead you offered to replace it with the correct size and and I could keep the previous one. I only needed to pay for the shipping, I thought that was very generous and I am awaiting the replacement at this time. So I have not actually worn the blouse yet but I am anxious to receive the replacement and see how it works for me.

25 August 2026
Unprompted review
Rated 1 out of 5 stars

This is just another Chinese run…

This is just another Chinese run company that has nothing to do with Sanibel or Coastal Florida. Don't be fooled. The pictures displayed are from other high end retailers, the actual product you receive is from cheap fabric, smells horrific with a chemical odor, and is ill-sized - too small and does not match sizing chart. The company makes refunds impossible because if you buy something with a sale price, it is not returnable. Also, company does not meet consumer complaint with any remedy, they just say SORR-REE.

26 August 2026
Unprompted review
Rated 1 out of 5 stars

BEWARE

BEWARE! Deplorable quality! The dress I ordered for $69 looked NOTHING like in the pictures/models. I wouldn't pay $5 for what I received...I guess, I'll give it to Good Will; the fabric isn't good enough to keep for a rag.
The return policy is impossible. I can return it $25-55 USD in transport charges AND $28 t0 $72 in customs clearance fees.
- Or "special offer" - get 50% cash back - keep the item and get a partial refund
This company is a scam!! They are losing nothing by giving back 50% of the original payment... the item is worth a fraction of the price of even the reduced charge.
Their advertising, glossy photos of models, and "story" behind the "Boutique" are very conveniencing! BEWARE!

30 August 2026
Unprompted review
Rated 1 out of 5 stars

I received the dress and was extremely…

I received the dress and was extremely disappointed with the quality of the product. The "cotton" dress felt plastic and the material was very thin. I asked how to return the item and was told that the return shipping costs to china would be more than the cost of the dress. The company offered to refund me 10% cash back. That is insulting!!!! Never buy from this store.

29 August 2026
Unprompted review
Rated 1 out of 5 stars

Don't waste your money

The only thing the same about the dress I ordered from this Sanibel Boutique website and the dress I received is the color!!! The dress is made of some kind of cheap polyester - certainly NOT linen. It is definitely not worth the money. I feel cheated. I feel used. I have learned my lesson - research these websites BEFORE you buy.

28 August 2026
Unprompted review
Rated 1 out of 5 stars

This site is a real scam

This site is a real scam. I should have read information from independant reviews before ordering. Product was of low quality material and sizing was way off! Tried to return and was directed to send to China at my expense. I am not ordering anything from Facebook again since this is the third time this has happened to me. Just call me a fool.

1 August 2026
Unprompted review
Rated 1 out of 5 stars

BEWARE! Sanibel Boutique = Chinese production!!

My order for a dress from Sanibel Boutique was a complete disappointment! The ad on line for the boutique and dress led the shopper to think this dress was coming from a high end boutique on Sanibel Island, FL

When the dress finally arrived, in was in a tiny plastic bag from China! It was cheap fabric and looked nothing like the dress advertised online . The print looked nothing like what I ordered and there was no shape to the dress as represented.

I requested a return authorization and they came back offering a small discount to keep it. I had no use for it, and requested a return as advertised with their money back guarantee. They then stated if I wanted to return, I’d have to ship it to China, and the shipping cost would be more than the dress.

At this point, I decided to dispute this charge with my credit card company. Success!!

18 August 2026
Unprompted review
Rated 1 out of 5 stars

Cheap cheap fabric

Cheap cheap fabric. This blouse immediately went into the Salvation Army bag. Shame on me for not investigating this company first. I love throwing $54 out the window.

20 August 2026
Unprompted review
Rated 4 out of 5 stars

Dresses fit just fine

Dresses fit just fine. I should have looked more carefully... the patch pockets sit high, and arent really designed to hold much of anything.

20 August 2026
Unprompted review

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