I’ve been using Saily for a couple of trips while traveling and it’s honestly been way easier than dealing with physical SIM cards. Setup only took a few minutes, and the connection stayed stable... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I have experienced a complex pritrying to install and CNN open Saily eSIM . Finally I asked for help via chat and was passed on to an assistant. The person I dealt with was extremely patient and helpf... See more
Company replied
I was having so much difficulty getting connected once I arrived in the UK. I used Saily’s excellent chat system and a real human-thanks Lincoln-helped me out. It was user error in my part and he pati... See more
Company replied
I've used Daily in Puerto Rico, UK, Greece, and Canada. It's been easy to use and affordable. There are some locations where coverage is limited, but I would expect that with an cell phone carrier
Company replied
Company details
Written by the company
Saily is a global eSIM service with travelers in mind. It offers eSIM data plans in 200+ countries, one-click installation, and 24/7 chat support, so you’ll always have a connection when you’re out and about. Visiting new places has never been easier. So travel, see, and experience. Just don’t forget your sunglasses and Saily.
Contact info
Delaware, County of Sussex, 19958, Lewes, United States
- support@saily.com
- saily.com
4.7
Excellent
25K reviews
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Reply from Saily
Hi, Lynette! We truly appreciate the five stars. Happy travels!
Reply from Saily
Hi, Justine! Thank you so much for the review. Enjoy your travels! 🙏
Reply from Saily
Hey there! Thank you for the five stars. Enjoy your travels with us! 💛
Reply from Saily
Thank you! We’re proud it met your standards. Enjoy!
Reply from Saily
It’s great to know it worked well for you. Thanks so much!
Quick & easy to set up
19 May 2026
Reply from Saily
Thanks for sharing your experience! We appreciate the kind words.
Set-up and activation a breeze
Just purchased an e-sim. Set-up and activation was very simple with Step-by-step instructions. Have not used the service yet but will rate when my trip is complete!
18 May 2026
Reply from Saily
We’re grateful for the five stars. Thanks for trusting us!
Had physical 2nd SIM card in slot where…
Had physical 2nd SIM card in slot where eSIM installed. Had to redo install. Saily should remind users to remove any physical SIM card in slot where eSIM to be used
18 May 2026
Reply from Saily
Hello! Thank you for your feedback. We will make sure to redirect your feedback to our dedicated team.
Reply from Saily
Hello! Smooth and speedy from the start - thanks for sharing your experience! 🌿
Got it installed today (the day before…
Got it installed today (the day before vacation day). Google Pay worked fine, but I already had my Google Pay linked to my credit card. Make sure during setup, leave your Primary SIM as your Primary. Your new eSIM1 will be called eSIM1 by default and there is an option to rename it (I didn't rename it). I will go through Settings etc. to switch to eSIM1 upon arrival.
18 May 2026
It was easy to install..hope when I…
It was easy to install..hope when I leave out next week I have no problem with getting it to work once I get over seas
18 May 2026
Reply from Saily
Hello! We're happy the installation went smoothly. Wishing you a seamless connection once your trip begins next week! ✈️
Pleased so far
Relative ease of initial install. Can't fully evaluate until I complete my travel
18 May 2026
Reply from Saily
Hi! Sounds like you’re off to a promising start. We hope everything continues running smoothly from here! 🙌
Got there in the end
Saily on chat and they said no to refund so I said ok wait for your final review.
Update they sent an email to confirm refund shouldn’t have had to go that far.
Sorry forgot to mention they first offered $5 has a good will gesture
Any way got there in the end 🥱
18 May 2026
Unprompted review
Reply from Saily
Hello! Fast setup and good value always make travel prep easier. Thanks for the feedback! 🌅
Reply from Saily
Hello, thank you for your review. We are glad you are enjoying the service!
Reply from Saily
Hello, thank you for your review. We are glad you are enjoying the service 💛
Couldn't add second phone easily.
18 May 2026
Reply from Saily
Hello! If you're facing any issues with our service, please contact our team at support.saily.com, we'd be happy to help you set everything up!
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