I had a problem with an Auraglow light, contacted Safield and they're sending a replacement. Well happy, thanks guys.
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See what reviewers are saying
When buying do not "try" as this = "Used" = NO RETURN Bought a motion sensor pir bulb (auraglow) which didn't illuminate unless rubbing hands around it before eventually illuminating. Fitted o... See more
Ordered 2x Auraglow up/down outside wall lights (dusk-dawn & PIR) which were delivered promptly. The units were of good quality, look good and are now installed and working fine. There were a few... See more
Company replied
Not a happy customer! I bought a light which has stopped working six months after installation. Phoned to get replacement and have been told I need to return faulty one before they replace it (it’s £... See more
Company details
Information provided by various external sources
Safield Distributions are sole importers and distributors for many of our product lines that are forever changing. We mainly seek products that are exclusive to you only through us! Orders are dispatched almost instantly from our 12000 square foot warehouse. We pride ourselves on having excellent customer service and are always just a phone call or an email away.
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Early LED failures
I bought over 50 Aurora glow LED GU10 when they first started selling them. They included a 5 year guarantee and I had a lot of failures within a couple of years. The company exchanged all of them for the newer versions without charge and without fuss. Very refreshing in this age!
Excellent customer service and great company to deal with

Reply from Safield
Favourite LED lights supplier
Great quality at a decent price, faultless experience to date.

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Amazon Killer
I wanted something from Amazon, but could only have it if I spent another £20 on something else. The reason given was that the cost of postage would make it prohibitive, but I would have been happy to pay the p&p to get the item. Checked the website to see who the supplier was and tried there. The item was the same price as Amazon and postage was also free!! I bought 2 items. There was excellent communication and very prompt postage. I will always check with this supplier first for anything I want in the future. I cannot recommend them highly enough. Thank you Safield.

Reply from Safield
Good Service
Very pleased with the Hydrate Hive drink dispenser and good customer service. Thank you.

Reply from Safield
Great service, fast shipping & good prices
I contacted their support center to get confirmation on a delivery date, which the employee could confirm would be possible. The order was placed and dispatched the same day, in less than 48 hours, the 9xcostumes I ordered, arrived in perfect condition.
I have nothing bad to say about anything on my order.

Reply from Safield
Excellent customer service
I'm very impressed with this company. Unfortunately one of the bulbs I ordered from them failed two months later. Hoping to claim under the 5 year warranty, I contacted them on a Thursday and by the Saturday morning I had the replacement bulb in my hands. If only all customer service was as good as this!

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Fantastic
Fantastic company to deal with, everything went through without a hitch and my items were delivered before the advised date, I will use again.

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Worth every penny 100% highly recommend
Really fast delivery, quality is great. I have changed all my house bulbs to cool white from Safield.
Mr $ingh Nottingham

Reply from Safield
Brilliant!!
You just can't go wrong with this company, its how all business should be!!

Reply from Safield
Flawless service
Issue with my order but was resolved better than I could've hoped. Excellent service and highly recommended

Reply from Safield
No less than 5 stars
Safield is one of the best seller i have ever used for e-shopping.
Perfect customer support.
Fast dispatch.
Fast shipping time.
Customer satisfaction is Safield's goal.
Thank you.

Reply from Safield
Excellent sellers
Thanks so much. Good received on time and very happy..

Reply from Safield
They went out of their way. Thanks to Joseph for sending me a replacement in next post.
I wouldn't hesitate. Thanks to Joseph for replacing a broken item.

Reply from Safield
Excellent
Fab service, dispatch really quickly would definitely order again from this company.

Reply from Safield
No problems
My order was delivered as stated the product did what it said on the box.
I misread some information on invoice and contacted customer services it was dealt with in a efficient and friendly manner.
I have dealt with them again and if required will have no hesitation in doing so in the future

Reply from Safield
great service
ordered paid and received item within a few days excellent!!!

Reply from Safield
excellent product
from the ordering right through to delivery the service i received was excellent, the led sensor nightlight is perfect for the landing it works really well, i will be buying more for other rooms.

Reply from Safield
LED Candle Lights
These candle lights seem to be very good with a warm natural colour and powerful light output from just 5W.
They haven't been in use long so I cannot comment on dependability, but so far I am very impressed.

Reply from Safield
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