Safestyle Reviews 

48,760
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Looking at 279 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the installation teams are extremely polite, professional, and respectful, working efficiently while keeping the workspace clean and tidy throughout the process. Many people also share positive feedback regarding the fantastic quality, beautiful appearance, and overall positive transformation that their new windows and doors bring to their homes. Some reviewers were not happy with fluctuating price quotes and confusing sales tactics used during initial consultations. Additionally, some customers mentioned ongoing difficulties with after-sales support and experienced minor product defects or fitting issues shortly after completion.

What people talk about most

Staff

Customers had ambiguous experiences with staff, highlighting both highly professional interactions and... See more

Service

Reviewers highlight ambiguous aspects of service, with experiences varying significantly among consumers.... See more

Product

Clients share ambiguous opinions on product quality, with some reviewers praising the fantastic appearance... See more

Quality

Customers consistently note ambiguous experiences with quality, reflecting a high level of disagreement.... See more

Price

Reviewers mention ambiguous feedback about price, with many expressing frustration over excessively high... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The salesman carried out a home visit which lasted 2 hours - the quote started off at £29,000 and it was then reduced to £18,000, over a period of weeks it was gradually reduced to £11,000 - how can... See more

Company replied

Rated 2 out of 5 stars

I have waited more than a year for my stable door caps for over the hinges, after constant sent messages to the contact 'Jamie' and just being ignored. The initial set up wasn't great either, with one... See more

Company replied

Rated 5 out of 5 stars

Ian the salesman introduced himself and showed me his ID badge.He was very efficient and polite. He explained everything thoroughly and answered all of our questions. We received an excellent price qu... See more

Company replied

Rated 5 out of 5 stars

Had our new French doors installed today. Jordan & Guy our fitters were punctual, polite, friendly and professional whilst completing their work to a high standard, respected our property and cleaned... See more

Company replied


Company details

  1. Door Shop
  2. Double Glazing Installer
  3. Window Supplier

About Safestyle

Written by the company

At Safestyle, we pride ourselves on being an affordable national installer. When it comes to deciding who to choose to change your doors and windows we know our customers want to be certain of a few things. They want to know the product is quality, the fitting is done by experts and that both those come at an excellent price. Our size and experience allows us to tick all those boxes every time.

We manufacture our own products at our state of the art factory in the UK, complying with and in many cases exceeding government regulations and standards.

We know that a great product is no good unless it's fitted perfectly and with that in mind we train our fitters to the highest standards, what's more because of our size we offer them year round work meaning we can keep hold of the very best fitters in the industry.

Contact info

3.3

Average

TrustScore 3.5 out of 5

49K reviews

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3.3

All reviews

(48,760)

277 reviews in the last 12 months

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Rated 1 out of 5 stars

I was quoted £3300 to replace my back…

I was quoted £3300 to replace my back door. Absolute joke. He then proceeded to call his manager to see if they can get it cheaper. Same old sales tactics. Then quoted £1800. He then said this price is if you sign up today otherwise it will be £3300. I requested a quote for a replacement door not heart surgery. Seems like they just pray on people and hope they don’t go elsewhere. Eventually got a door replacement for £850 with the same specs

28 July 2026
Unprompted review
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Reply from Safestyle

We understand your concern regarding the quoted price. We always aim to provide fair and transparent pricing for our services and we have passed this through to the relevant team for further review. Thank you for your review

Rated 1 out of 5 stars

Time wasters

I would give a no star review but thats not allowed. They havent even stepped foot through the door as they cant keep there appointments. Wasted my time waiting for them. What a joke. Even the customer services dont know much. Erm erm erm sorry erm erm erm. So won't be wasting any more time and will be saving money not going with them.

27 July 2026
Unprompted review
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Reply from Safestyle

We sincerely apologise for the frustration and inconvenience caused due to any missed appointments. We are actively reviewing our scheduling and communication processes to prevent such occurrences.

Rated 5 out of 5 stars

Replaced side door on garage

Replaced side door on garage - the guys were very friendly and professional and once the completed the job made sure that it was correctly closing and made a couple of adjustments. On completion cleaned all the rubbish up - no complaints at all.

27 July 2026
Unprompted review
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Reply from Safestyle

We are so pleased to hear about your positive experience with our team and the garage door replacement. We appreciate your kind words about our professionalism and attention to detail. Thank you for sharing your feedback!

Rated 5 out of 5 stars

Exceptional

The salesman was informed and very professional and honest we had 3 quotes from other companies. The fitters for the soffit and guttering were efficient and really proud of there work and so they should be. The window fitters Andy and Kyle were brilliant friendly and professional. Andy explained everything that they were doing and the attention to detail was brilliant. The window are excellent outside and inside blew me away. The care and attention the care and the attention to detail from both sets of fitters was amazing. Thank you

24 July 2026
Unprompted review
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Reply from Safestyle

We are so pleased to hear about your positive experience with our team, from the initial quote to the final installation. It's wonderful to know that our fitters' dedication and attention to detail truly impressed you. We appreciate you sharing your kind words about the professionalism and quality of our work.

Rated 5 out of 5 stars

Mr Viijay

Vijay was on time, great service.
He left me with a great quote price which I shell probably take up in the near future .
Kenny

24 July 2026
Unprompted review
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Reply from Safestyle

We're so glad to hear our team provided great service and a helpful quote. We appreciate your positive feedback and look forward to assisting you soon!

Rated 5 out of 5 stars

quality job throughout

quality job throughout. Skilled door fitter and friendly.

24 July 2026
Unprompted review
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Reply from Safestyle

We are so pleased to hear about your positive experience with your installation. We appreciate you taking the time to leave your review

Rated 1 out of 5 stars

Racist

Jamie Jeebsy, who must be an employer or manager, is leaving racist comments under a loving post. "Deport". Uneducated and unintelligent.

23 July 2026
Unprompted review
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Reply from Safestyle

After further review of the information provided, we have been unable to locate any member of staff matching the details included in your review. We thank you for bringing this to our attention, however it appears the individual in question is not a Safestyle employee.

Rated 1 out of 5 stars

Didn't even get past the quote stage - Appalling service

Didn't even get past the quote stage.
I asked for Safestyle to come out for a quote, arranged an appointment and then Anglian rang. Only to tell me they were the same company!
Salesman turned up, didn't even introduce himself, proceeded to 'sell' the company, tell me all about how good they are and after 30 minutes gave a ridiculous quote. It wasn't anywhere near my price range and he suddenly dropped it by £4,000, still not in my price range so he rang his 'boss', asked for a discount code and managed to reduce the quote by another £3,000....how much do they actually make then if they can reduce their prices so dramatically?
I was told the quote lasted 7 days, I told them I had other quotes coming in and would be in touch with them if I wanted to go ahead. In the meantime I received 3 sales calls (one at 8pm), I wasn't impressed and told them I didn't like being bombarded and I would ring them if I wanted to use their service, which obviously I don't!
Safestyle you are far too pushy and are stuck in the past with how your reps deal with quotes.

14 July 2026
Unprompted review
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Reply from Safestyle

We sincerely apologize for the negative experience you had with our quoting process and the subsequent follow-up. We understand your frustration with the sales approach and the persistent calls. We are truly sorry that our service did not meet your expectations.

Rated 5 out of 5 stars

Steve arrived on time.Very friendy…

Steve arrived on time.Very friendy efficient. He did a first rate job .Cleaned and cleared up as he went along .Very satisfied with the replacement doors. Excellent service

20 July 2026
Unprompted review
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Reply from Safestyle

We're so glad to hear Steve provided such excellent service and that you're very satisfied with your new doors. Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Safestyle/ Anglian windows

Dan the hard working fitter did a fantastic job. Super fast. Katie is a fantastic person to sort out payments, Ricky is just a proper bloke. If you need new windows or doors, don't waste you time , RING THESE GUYS.

20 July 2026
Unprompted review
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Reply from Safestyle

We are so happy to hear about your positive experience with our team! We truly appreciate your kind words and recommendation. Thank you for choosing Safestyle to improve your home.

Rated 1 out of 5 stars

As a quadriplegic I asked for…

As a quadriplegic I asked for communication via email rather than my phone (I can't answer the phone) This Company Has No Understanding Of The Equalities Act 2000

16 July 2026
Unprompted review
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Reply from Safestyle

We have reached out to you to obtain your details so we could investigate this further, however we have had no response. Please can you email us with your full name, address, postcode and contact details at SafestyleCustomerEngagement@Safestyle.co.uk to enable us to assist further.

Many Thanks

Rated 1 out of 5 stars

It just keeps rolling on with this horrendous company

The issues with SafeStyle and their parent company Anglian Windows continues. We are now 6 months in from our initial signing of contract. The doors have been fitted by, quote: ‘incompetent and untrained fitters,’ according to Anglian Windows Swansea branch manager himself!
Having had the main fitter come and inspect the work and admit they were likely too big for the property and the worksmanship was sub-standard, we have been waiting 5 weeks since our last communication with the manager.
No engineer has contacted us and we are now completely in the dark as to what their plans are. The damage to the property is quite extensive with open blockwork where render has not been made good, doors which are not level so they hold water in the rail and cause the floor to have pools of water in the rain, damage to the skirting board, laminate floor and plastering indoors.
We have now been involved with Cotizens Advice Wales, trading standards and the consumer helpline with a view to taking legal action and seeking compensation.
It is so incredible that such a company has completely tried to steam roller their obligations. We have no intention of paying any more money to this company.
I can only advise anyone not to use this company; they are the worst ever!!!

15 July 2026
Unprompted review
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Reply from Safestyle

We are truly sorry to hear about the significant issues you have experienced with your recent installation and the subsequent lack of resolution. We are concerned to hear that our team's work has fallen short of the standards we aim to uphold and that communication has ceased, leaving you without updates. We take your feedback very seriously, and we are actively looking into your case to understand what went wrong and how we can address these serious concerns. We appreciate you bringing this to our attention and your regional team will be back in contact shortly to assist further.

Rated 1 out of 5 stars

Rubbish Service - Went AWOL

I'd give the -10 if I could. Didn't show up for the appointment, no call, no tex, no email. What century are these guys living in? I think I scared them off when I said "don't give me that I'll phone my manager for a discount BS". Rubbish Service. If this is how you start a relationship, imagine the rest of it. Sorry. You're crap. Don't phone me again.

11 July 2026
Unprompted review
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Reply from Safestyle

We are very sorry to hear about this missed appointment and the lack of communication received. We understand your frustration and disappointment with our service and are looking into what went wrong to prevent this from happening in the future.

Rated 2 out of 5 stars

I was charged for my door twice

I was charged for my door twice.
By Ashi Group and Safestyle/Anglican.
When I rang up three weeks ago, the Birmingham regional office said it would be refunded. By credit card is overdrawn because they haven’t refunded.
I have emailed the London office: 6 days later they emailed to tell me the regional office has been passed my email.
I have filled a dispute form with my credit card so they can get the money back for me. The credit company rang me whilst I was in hospital getting immunotherapy injection so I could tell them why my credit limit was over due to Ashi/Safestyle/ Anglican not refunding my payment.

23 May 2026
Unprompted review
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Reply from Safestyle

We reached out to you to obtain your details so we could investigate this further, however we have unfortunately had no response. Please can you email us with your full name, address, postcode and contact details at SafestyleCustomerEngagement@Safestyle.co.uk to enable us to assist further.

Many Thanks

Rated 1 out of 5 stars

Terrible window fitter and even terrible quality windows

The fitting of these windows was a mess from start to finish, they fitted two windows in the wrong rooms, said they would come back to refit them, and I insisted on them being redone that day, even one of the fitters said they looked a mess. That was the second week of May, we are now in July and for all the phone calls I have made I haven't had one reply, I'm 77 years old and they have took advantage of me, it's looking like I've lost thousands of pounds to these cowboys.

14 May 2026
Unprompted review
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Reply from Safestyle

Dear Mrs Heaton,

We are truly sorry to hear about the significant issues you've experienced with your window installation and the subsequent lack of communication. This is certainly not the standard of service we aim to provide. We are actively investigating this matter to understand what went wrong and ensure a resolution is reached for as soon as possible. Your details have been passed through to your regional team to ensure contact is made regarding the remaining work.

Rated 1 out of 5 stars

A shambles!

Never even made it to getting a quote!

Initially arranged an appointment for sales rep to come on a Friday at 1pm, received call from said rep to confirm so we waited in. 1pm came and went with no sign of the rep. Contacted their call centre who couldn’t tell me where he was but would reach out to Area Manager. Still heard nothing.

Had a call following Monday to ask for a second chance at a quote to make things right, so booked in again for the Friday coming. Received call from their sales manager on Thursday evening saying they weren’t coming as their sales rep had other appointments.

Absolute shambles. Will not even bother entertaining them for a quote in future.

3 July 2026
Unprompted review
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Reply from Safestyle

Thank you for taking the time to share your experience with us. We are truly sorry to learn about the significant inconvenience and frustration the scheduling errors caused you. We understand how disappointing it must have been to have appointments missed and then cancelled. We are actively reviewing our scheduling and communication processes to prevent such occurrences in the future and ensure our commitment to reliable service is met.

Rated 1 out of 5 stars

Absolute shambles of a company when it…

Absolute shambles of a company when it comes to communication. Once you have finally accepted their price (after any "special discounts") communication becomes very poor. Our fitter (not his fault it's down to the logistics/planning team) should have arrived and started between 7 and 10AM on day 1. I called the office 3 times and each time got told he would be 30-40mins. He finally arrived at 3pm and only had time to fit 1 window so now it's likely the install will take longer than hoped. They also sent just 1 guy to do a lot of windows and doors!

6 July 2026
Unprompted review
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Reply from Safestyle

Thank you for taking the time to leave your feedback. We sincerely apologise for the communication issues and the significant delay in your fitter's arrival. We understand your frustration regarding the extended installation time and your review has now been passed through to your regional team for further review.

Rated 2 out of 5 stars

Good luck getting in touch with them

The only reason I’m giving them a 2 star is due to the guys who installed the windows who were excellent.

Bought the windows and promised the world. Rang 14 times with no response or date given for installation. The only option on the phone lines that someone answers is the new business line.

Put a complaint in via email and received an automatic reply explaining someone would be in touch within 5 working days, 13 days have gone and still nobody’s contacted me. I even had a phone call from someone to do a survey on how my experience had been with the fitters a week before they were installed.

On install the two front windows were fitted on the wrong side and getting told I need to contact head office. I’ve been trying to contact them but at this point I think I will just live with it and learn from my mistake of picking this company.

I would not recommend them, unprofessional and next to impossible to get in touch with them.

7 July 2026
Unprompted review
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Reply from Safestyle

Hi Simon,

We reached out to you to obtain your details so we could investigate this further, however we have had no response. Please can you email us with your full name, address, postcode and contact details at SafestyleCustomerEngagement@Safestyle.co.uk to enable us to assist further.

Many Thanks

Rated 4 out of 5 stars

I got a quote from these guys and three…

I got a quote from these guys and three other companies, I never purchased in the end but out of all four companies that came out to quote, these were the most pleasant to deal with.

2 July 2026
Unprompted review
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Reply from Safestyle

We are so pleased to hear that our team provided such a positive experience during your quoting process. We appreciate your kind words and hope that we can assist further in the future.

Rated 5 out of 5 stars

Paul was brilliant fitting

Paul was brilliant fitting. Did a brilliant job really happy. Defo use again

3 July 2026
Unprompted review
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Reply from Safestyle

We are so happy to hear about your positive experience with us. We appreciate your kind words and look forward to assisting you again.

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