REGISTERED 2 WEEKS AGO. PAID THE MONTH BUT THEY NEVER SENT THE REGISTRATION EMAIL. THEN I ASKED THEM TO RETURN MY MONEY BACK AND I JUST GOT SUPERFICIAL ANSWERS, AND AFTER 2 EMAILS THEY ARE IGNORING... See more
Company replied
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See what reviewers are saying
Paid customer for several years. This has become completely unusable. I use it to play "play money" poker with friends around the world once a week. I need to contact "Simon Webber" at customer suppo... See more
Company replied
have been with SAFER for just over 5 yrs now and find them reliable to a tee. never drops out in middle of ones session. Only downside is having no terminal [ if that is the word I'm looking for ]. in... See more
I've been using SaferVPN for3 years now and I am thoroughly satisfied by the software. Smooth, easy to install and maintain, and of course with a Chrome plug-in. On top of its technical features, it... See more
Company details
Information provided by various external sources
SaferVPN offers a dedicated Virtual Private Network (VPN) so that you can make use of a safer, unrestricted and anonymous internet connection worldwide.
Contact info
700 S. Flower St., Suite 1500, 90017, Los Angeles, United States
- support@safervpn.com
- safervpn.com
Nice Helping support
Well determined issues.
Good job, So far so good
Nice VPN app, free 24 hour!
11 September 2019
Unprompted review
When I had a problem
When I had a problem, the online agent came up with a solution quickly and efficiently, problem resolved.
3 September 2019
Unprompted review
Very trustworthy and reliable VPN…
Very trustworthy and reliable VPN service. I have recommended it to all of my friends who study abroad with me. The few times I have had an issue a friendly customer service representative was able to help me immediately :)
2 September 2019
Unprompted review
Great service
Great service, easy to use and excellent live 24/7 support !
28 August 2019
Unprompted review
Reliable and with a great customer support service
I've been using SaferVPN for3 years now and I am thoroughly satisfied by the software. Smooth, easy to install and maintain, and of course with a Chrome plug-in. On top of its technical features, it also comes with an amazingly efficient customer service team. Both times I've needed them, they replied immediately and solved the admin/tech issues straight away.
Highly recommended.
25 August 2019
Unprompted review
I very much appreciated the patience…
I very much appreciated the patience and clear instructions shown by Simon when I had big problems with my SaferVPN. He had to walk me through many steps to get the problem resolved and I am not genius when it comes to finding things on the computer!
Thanks again Simon.
Marcia
24 August 2019
Unprompted review
had a small issue with the software and…
had a small issue with the software and was fixed right away
24 August 2019
Unprompted review
Works perfectly
Works perfectly - I like that it can be used with just a chrome plugin.
21 August 2019
Unprompted review
Super easy to set up and maintain and…
Super easy to set up and maintain and the staff is incredible!
20 August 2019
Unprompted review
Its been very frustrating for the past…
Its been very frustrating for the past year. I could no longer log onto to my account. The customer service agent set me up with a different userid. I was contacted by Safer VPN that my subscription expired but I told them I had 2 months left. They have the worst customer service I Have ever had. There are other VPN's out there. Stay away from this one .
20 August 2019
Unprompted review
Responsive customer service
Responsive customer service, simple straightforward services of VPN at a reasonable price.
19 August 2019
Unprompted review
I'm completely satisfied
12 August 2019
Unprompted review
Very reliable for years
Very reliable for years. Customer service helped via chat with a problem expediently.
12 August 2019
Unprompted review
5 Star Service
Prompt, Easily Understanding, Effortless
Thankful for such a great customer experience I had
Appreciate it
highly
6 August 2019
Unprompted review
best resolution for hacking problem
best resolution for hacking problem - USE SAFERVPN!!!!!!!!!!
6 August 2019
Unprompted review
The VPN has always worked and the…
The VPN has always worked and the customer service is very responsive and fast. Nice work guys.
5 August 2019
Unprompted review
I've used the product for a number of…
I've used the product for a number of years now with no major issues. The technical support received when you have any issues is very good and I would highly recommend the product
29 July 2019
Unprompted review
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