REGISTERED 2 WEEKS AGO. PAID THE MONTH BUT THEY NEVER SENT THE REGISTRATION EMAIL. THEN I ASKED THEM TO RETURN MY MONEY BACK AND I JUST GOT SUPERFICIAL ANSWERS, AND AFTER 2 EMAILS THEY ARE IGNORING... See more
Company replied
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See what reviewers are saying
Paid customer for several years. This has become completely unusable. I use it to play "play money" poker with friends around the world once a week. I need to contact "Simon Webber" at customer suppo... See more
Company replied
have been with SAFER for just over 5 yrs now and find them reliable to a tee. never drops out in middle of ones session. Only downside is having no terminal [ if that is the word I'm looking for ]. in... See more
I've been using SaferVPN for3 years now and I am thoroughly satisfied by the software. Smooth, easy to install and maintain, and of course with a Chrome plug-in. On top of its technical features, it... See more
Company details
Information provided by various external sources
SaferVPN offers a dedicated Virtual Private Network (VPN) so that you can make use of a safer, unrestricted and anonymous internet connection worldwide.
Contact info
700 S. Flower St., Suite 1500, 90017, Los Angeles, United States
- support@safervpn.com
- safervpn.com
I have used saferVPN for years had 2x…
I have used saferVPN for years had 2x one year contract then i passed to a fixed 3 year full payment to save money. At first had problem with this for uk tv which was resolved. I am using it happy now. Would recommend to others
19 March 2020
Unprompted review
Great and reliable service!
I have used SaferVPN in several countries and under different circumstances and it's always worked to my expectations.
19 March 2020
Unprompted review
Great service!
19 March 2020
Unprompted review
Good bit of kit
19 March 2020
Unprompted review
Quality product.!!
10 December 2019
Unprompted review
Very nice customer service I’m very…
Very nice customer service I’m very appreciate thank you
7 December 2019
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Total and complete scam
Total and complete scam, They send out mass emails to try and hook you, so after you enter your details they can sell them to the "next" company... Utter joke these guys are.... If you want a REAL VPN do YOUR RESEARCH...
27 November 2019
Unprompted review
Reply from SaferVPN
Hello Rodney, we do thank you for your feedback. Please consider contacting us at management@safervpn.com so we can further review your complaint to make sure this gets resolved.
SaferVPN's billing department cheats
This rating is ONLY for SaferVPN's billing department. They are not worth any star!
I am the owner of a 3 year subscription and all over satisfied. A few weeks ago I complained about the Amazon Prime Video service is not working. The Online Helper did not understand my partial complains and started a cancellation process with refund.
Within an email I explained the fault and payed a new 3 year subscription. I got an email that they will transfer the advised refund to my account I paid from which was PayPal. This was 4 weeks ago and up today no money arrived. I am complaining every day via email and receive a ticket number but no single response. The billing department is a cheating department!
25 November 2019
Unprompted review
Reply from SaferVPN
Hello Klaus, we do thank you for your feedback. Please reach out to us from your account email to management@safervpn.com. We'll review your account and further assist with this.
Very patient and helpful
Very patient and helpful, did not give up until the issue was solved
29 October 2019
Unprompted review
the best vpn ever
25 October 2019
Unprompted review
Ahmad khan from pakistan
21 October 2019
Unprompted review
Good product with top notch customer…
Good product with top notch customer service. It was easy to install. When I got caught up on an error I made, the customer service rep Mia Kaplan, was able to diagnose and solve the issue quickly and remained patient with me the entire time.
Try this product out, you won't be disappointed.
12 October 2019
Unprompted review
Excellent
Very efficient, clearly explained , knowledgable and most helpful. Excellent service
11 October 2019
Unprompted review
SaferVPN is Best VPN service ever
SaferVPN is Best VPN service ever ! works very well !
25 September 2019
Unprompted review
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