Safelift Uk Reviews 

108
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, most reviewers were let down by their experience overall. Many customers reported that their ordered products, such as ladders or car jacks, never arrived, or they received a cheap, worthless trinket instead. People also experienced significant issues with delivery, including items being sent to incorrect or non-existent addresses, or tracking information being unavailable or inaccurate. Reviewers consistently found it impossible to contact the company, with emails bouncing back or receiving no response, and the website often being taken down. This lack of communication and the disappearance of the website led many to express serious concerns about the company's operations.

What people talk about most

Order

Customers consistently note negative experiences with order, with many reporting that items like garden... See more

Product

Consumers express extreme dissatisfaction with the product, frequently reporting that ordered items like... See more

Delivery service

Reviewers highlight significant dissatisfaction with delivery services, frequently reporting that ordered... See more

Customer communications

Users describe negative interactions with contact, with many reporting an inability to get in touch with the... See more

Website

Clients share negative opinions on the website, with many reporting that it has been taken down or is no... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Like others, placed order for 4 step ladder (£34.97). Since had notification of delivery on 16th July - Not delivered. Tried to email them & email bounced back. Website also taken down. Like someone a... See more

Rated 1 out of 5 stars

Oh, I wish I’d read the trustpilot reviews before I ordered my stepladder ladder. Silly me. Safe lift don’t even bother to respond so now fighting to get my money back through Nationwide that seems... See more

Rated 1 out of 5 stars

Ordered a cordless cultivator, correct address on order delivery was sent to a different number in my street which doesn’t exist ,I rearranged delivery when it did arrive a small jiffy bag with a si... See more

Rated 1 out of 5 stars

Nothing went right & there would be no star if it was an option. As with others we ordered the ladders & after weeks of waiting a message from Amazon to say they've been left in a mail slot with not... See more


Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

108 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.2

All reviews

(108)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Nothing went right & there would be no…

Nothing went right & there would be no star if it was an option. As with others we ordered the ladders & after weeks of waiting a message from Amazon to say they've been left in a mail slot with not a clue as to which locker so god knows what's been left to fit in a locker. So hopefully people read the reviews before they order as you get no reply from safelift
It looks like they've been getting away with it for years so please save yourself alot of hasle& don't bother

4 July 2025
Unprompted review
Rated 1 out of 5 stars

Total scam site placed an order on 1st…

Total scam site placed an order on 1st July not received anything just an email saying we will let you know when it’s sent nothing since now going to ask my bank to intervene so I can get my money back do not use this site will also inform trading standards as to a fraudulent site and will inform shop that they are dealing with a bogus company

1 July 2025
Unprompted review
Rated 1 out of 5 stars

Ooh iv been scammed ..I paid for a wide…

Ooh iv been scammed ..I paid for a wide step ladder .June 16th 2025 .still waiting iv sent emails, no reply thr tracking number isn't viable ..the store isn't available .yet safelift Web site say they are riding high with many orders ..I bet they are ..many orders maybe .but none fulfilled..how do we fight back at these scammers ????

10 July 2025
Unprompted review
Rated 1 out of 5 stars

Like many others I ordered a product on…

Like many others I ordered a product on June 25th, received a 'thank you for your order' but have still not received it.
I did think it odd that there wasn't a PayPal option !
Can't contact them as the link is non existent and so is their messaging !
Looks like I've been had as well !

10 July 2025
Unprompted review
Rated 1 out of 5 stars

Do not shop with Safelift-UK

Do not shop with Safelift-UK! They are a bunch of Chinese crooks & you will not receive what you ordered! The worst company I’ve ever encountered, zero delivery & zero customer service. Just a bunch of scammers, please don’t use them ever, shocking bunch of thieves!! It would now appear they’ve removed their site, they will pop up again with a new site!

25 June 2025
Unprompted review
Rated 1 out of 5 stars

Safelift-uk.com is a scam site

Safelift-uk.com is a scam site. Avoid at all cost. I ordered a step ladder. The same experience as many they had my address right on the order confirmation but on the tracking from Yung Express the address stated was not my house and does not exist. After several unsuccessful attempts to deliver by Amazon Shipping, I used their website to correct delivery address to my house. The item I received in a padded envelope was a worthless charm.note both couriers were innocent parties.

9 July 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

SCAMMERS - I placed an order, money has been taken and now their website has disappeared and the tracking system says that it’s not available. Save your money !

9 July 2025
Unprompted review
Rated 1 out of 5 stars

Beware scam

This is a full on scam, how do these people get away with taking your money. They even send you a tracking number ans then say its been delivered. If only there was someway of tracking them down.
Hopefully others will learn from all the negative reviews

5 July 2025
Unprompted review
Rated 1 out of 5 stars

I will be more than Honest

I will be more than Honest, this company are SCAMMERS I ordered and paid for a Rotovator which they say was delivered, according to their Email, by Royal Mail Tracking and changed it to Amazon, I have never received the goods and they refuse to respond to my Emails and no refund, and they have my details as I paid by Pay Pal.

21 June 2025
Unprompted review
Rated 1 out of 5 stars

Wish I'd read trustpilot first

Wish I'd read trustpilot first, this company is a total scam, I ordered a set of step ladders, had plenty of emails about when it would arrive, when it did arrive, by amazon by the way! It was a jiffy bag with a tiny metal cross and chain. Don't use this company. I dont think amazon know they are being used as courier for a scam

5 July 2025
Unprompted review
Rated 1 out of 5 stars

This company is a total scam

This company is a total scam, I ordered a stepladder and was delivered a jiffy bag containing a cheap necklace. DO NOT ORDER FROM THIS COMPANY, if in fact there is a company. I have emailed them several times with no reply.

6 July 2025
Unprompted review
Rated 1 out of 5 stars

SafeLift don't respond

Oh, I wish I’d read the trustpilot reviews before I ordered my stepladder ladder. Silly me.
Safe lift don’t even bother to respond so now fighting to get my money back through Nationwide that seems to be a challenge even though they already know about it. I should’ve been suspicious when I realise they don’t accept PayPal that certainly something I won’t forget. I wonder how safe lift will respond to trust pilots email

1 July 2025
Unprompted review

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