Ryder & Dutton Estate Agents Reviews 4,033

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,490 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, positive attitude, and professional approach. Many people highlight the exceptional customer service, noting the personalized and understanding approach they received. The service provided is frequently described as excellent, with consumers appreciating the efficiency and ease of their overall experience, including quick response times and a smooth user experience. However, some customers also noted issues with communication, specifically mentioning instances where they were told someone would call back but didn't, and a lack of communication from the company regarding buyer's solicitors.

What people talk about most

Staff

Consumers consistently find staff to be positive, highlighting their professionalism, helpfulness, and... See more

Service

Users describe positive interactions with service, highlighting the politeness, proactivity, and efficiency... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness,... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the prompt and super-fast... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the process efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We want to thank all at Ryder and Dutton for making our home move dream come true. The staff have guided us through a very quick sale. Everyone at Ryder and Dutton has been great right from the first... See more

Rated 5 out of 5 stars

Great personal touch with selling our house. Helpful friendly and supportive at all times. Jo Hardcastle was great at all stages of the sale and gave us full confidence in the process. Oliver and the... See more

Rated 5 out of 5 stars

Geraldine was a brilliant move manager and made the process seamless. She constantly checked in with us and the solicitors and kept us updated every single week without a miss. She also answered all o... See more

Rated 5 out of 5 stars

The valuation and sales team at Ryder Dutton did a great job. They organised a lot of viewings of our property and replied very promptly to all our queries. They were always polite and proactive. They... See more


Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Appraiser
  4. Real Estate Rental Agency

About Ryder & Dutton Estate Agents

Written by the company

Family Run Community Driven

At Ryder & Dutton, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

Expert Valuation Find a Property Let Your Property Mortgage Advice

Contact info


4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
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Rated 5 out of 5 stars

Thank you so much!

Despite various challenges, Adam and Jenny (together with all the people who did the viewings) remained positive and supportive right through until completion. Fabulous service and we can't recommend them more highly. Thank you!

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. Matt and Jamie were especially helpful, called regularly to keep me up to date and provide viewing feedback. Once we'd accepted an offer we were passed onto Megan, who always responded quickly to any questions we had. Thanks!

27 March 2026
Rated 5 out of 5 stars

Recommendations

Thank you for rider and Dutton move manager for helping us pursued our new home. Our experience with the company was perfect, always updated us and responded to calls and emails when needed. I will recommend the company to whoever that needed their services.

27 March 2026
Unprompted review
Ryder & Dutton Estate Agents logo

Reply from Ryder & Dutton Estate Agents

We're so glad we could help you secure your new home! It's great to hear that you were always updated and that our team responded promptly. We appreciate your recommendation!

Rated 5 out of 5 stars

Amazing customer service from Catherine

Massive thank you to Catherine, she was amazing from start to finish, she communicated all the way through and answered any questions we had, very grateful x

27 March 2026
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Reply from Ryder & Dutton Estate Agents

We appreciate your wonderful five-star review! We are so happy to hear that the communication and support we provided were so helpful to you throughout the process.

Rated 5 out of 5 stars

R&D staff Elizabeth

R&D staff Elizabeth, Milly and Michael very professional and provided a stress free sale.
Thank you.

27 March 2026
Unprompted review
Ryder & Dutton Estate Agents logo

Reply from Ryder & Dutton Estate Agents

We're happy to hear that your sale was stress-free, and we appreciate you acknowledging our team's professionalism. Thank you for your feedback!

Rated 5 out of 5 stars

Geraldine was very helpful

Geraldine was helpful and kept us up to date when selling our house with Ryder and Dutton. She kept on top of the solicitors during the process.

27 March 2026
Unprompted review
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Reply from Ryder & Dutton Estate Agents

Happy to hear that you found our service helpful and that you were kept up to date. Thank you for the feedback! 🏠

Rated 5 out of 5 stars

For Geraldine Marsden

For Geraldine Marsden, she was great and always communicated with me everyday and every week to ensure this was a smooth process, as it was my first time buying, she ensured that everything was being done and contacted both my solicitors and vendor solicitors for updates which helped me keep track of everything. Thank you very much Geraldine.

27 March 2026
Unprompted review
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Reply from Ryder & Dutton Estate Agents

We appreciate you sharing your experience - We're so glad that the communication helped ensure a smooth process. Thank you for your kind words 😊

Rated 5 out of 5 stars

Ryder Dutton’s great service.

I work away and I had very narrow window to process my house purchase, I was very high maintenance and probably quite annoying!! Geraldine and the team were so helpful and accommodating, allowing me to get surveys done etc before completion and being very communicative throughout the whole process, it was nice to feel like a customer as opposed to a name on a spreadsheet!
Would highly recommend.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Great team work

I've had a great experience working with you throughout my sale. You've been really helpful with bookings and kept me well informed at every stage, especially when it came to updates on viewings and feedback.
I really appreciated how easy you made the whole process feel and how responsive you were whenever I had questions. Thanks again for all your support!

26 March 2026
Unprompted review
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Reply from Ryder & Dutton Estate Agents

We're happy to hear about your great experience! We appreciate that our team kept you informed throughout your sale. It's great to know the process felt easy, and we were responsive to your questions. Thanks for your support!

Rated 5 out of 5 stars

Very helpful with the sale of our…

Very helpful with the sale of our property.Ensured viewers were accompanied when viewing which made you feel safe when having strangers in your house.

26 March 2026
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Reply from Ryder & Dutton Estate Agents

We're happy to hear that our services were helpful during the sale of your property. It's great to know you felt secure with our accompanied viewings.

Rated 5 out of 5 stars

Great company

Great company. Absolutely amazing and so helpful towards any questions which needed answering. I met up with Ellie Hyde for during my viewing’s on the house and then also to collect the keys. She made sure everything was fine and went through every bit of information I needed to know about the property. She took her time to listen to what I had to say and not to rush me at all in the process.

26 March 2026
Unprompted review
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Reply from Ryder & Dutton Estate Agents

We're glad you found our company helpful. We appreciate you mentioning Ellie ensured you had all the information about the property and listened to you. Thank you!
Gareth

Rated 5 out of 5 stars

Ryder & Dutton Middleton -thank you…

Ryder & Dutton Middleton -thank you Aneeka for your support in dealing with our sale , you helped promote it and hopefully we are going to secure this sale - your perseverance has been first class - very professional

26 March 2026
Unprompted review
Ryder & Dutton Estate Agents logo

Reply from Ryder & Dutton Estate Agents

We're happy to hear that you appreciate the support with your sale! We appreciate your positive feedback regarding the perseverance and professionalism. We hope for a successful sale!

Rated 5 out of 5 stars

Sold a property through Ryder and Dutton

I sold my property through Ryder and Dutton. I dealt with 3 people at the Oldham branch, being Owain (valuer), Lacey (sales negotiator) and Geraldine (move manager).

All 3 were exceptional and very helpful. Geraldine was fantastic in dealing with chasing updates from buyers side and keeping me up to date.

It was a mad rush at the end but we got there. I would happily use Ryder and Dutton again.

17 March 2026
Unprompted review
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Reply from Ryder & Dutton Estate Agents

We're happy to hear that you had such a positive experience with our team! We appreciate your kind words regarding the service you received while selling your property 🏠

Rated 2 out of 5 stars

Poor communication from the very start

Poor communication from the very start. Misleading information provided by the agent who did our initial viewing, which has led to us incurring a further cost down the line. Nice and friendly when you manage to speak to someone but overall very poor experience.

20 February 2026
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Reply from Ryder & Dutton Estate Agents

Nice to speak to you to find out more about the reasons for your review so that we can review our processes to ensure that our tenants are happy with the moving process.
Gareth

Rated 5 out of 5 stars

Smooth move thanks to Catherine at Ryder & Dutton

I highly recommend Ryder & Dutton for their excellent service during our recent house sale. Catherine Salisbury was instrumental in getting us across the finish line. Her communication was top-notch, and she handled every detail with great care. It’s rare to find this level of dedicated service, thank you, Catherine, for all your hard work!

23 March 2026
Unprompted review
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Reply from Ryder & Dutton Estate Agents

We appreciate your recommendation! We're happy to hear that our service was excellent during your house sale. It's great to know our communication was top-notch, and we thank you for your kind words.

Rated 5 out of 5 stars

Our experience with Ryder and Dutton…

Our experience with Ryder and Dutton for our house purchase has been very good. We highly recommend them for efficiency and friendliness! Kia has been our main contact throughout and we cannot thank her enough. She has kept us updated throughout and has been excellent. Thank you Kia!

25 March 2026
Unprompted review
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Reply from Ryder & Dutton Estate Agents

Thank you so much for your lovely review! We hope you will be very happy in your new home :)

Rated 5 out of 5 stars

The rental side of Ryder and Dutton are…

The rental side of Ryder and Dutton are more communicative and responsive than the buying and selling side in my opinion.

Sam was fantastic :-)

23 March 2026
Ryder & Dutton Estate Agents logo

Reply from Ryder & Dutton Estate Agents

We appreciate your feedback. We're glad to hear that you had a fantastic experience with our rental team. We value your insights regarding our buying and selling services.
Gareth

Rated 5 out of 5 stars

Mustafa - THE BEST

Mustafa has been working with us for our portfolio recently and is just amazing. Friendly, professional, tell you facts if you're not sure and is fantastic as being fair to both Landlord and Tennant. It's a refreshing change as we aim to be the best Landlords possible and with Mustafa by your side he really helps us to achieve this with a professional and clear manner. He doesn't 'cut corners' or take the easy option, he genuinely seems to work tirelessly to work WITH us. What a credit to R&D he really is.

25 March 2026
Unprompted review
Ryder & Dutton Estate Agents logo

Reply from Ryder & Dutton Estate Agents

We're happy to hear that Mustafa has been so helpful with your portfolio. It's great to know that their professionalism and fairness have made a positive impact, aligning with your goals as landlords. We appreciate you recognising their dedication.
Gareth

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