Ryder & Dutton Estate Agents Reviews 4,033

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,490 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, positive attitude, and professional approach. Many people highlight the exceptional customer service, noting the personalized and understanding approach they received. The service provided is frequently described as excellent, with consumers appreciating the efficiency and ease of their overall experience, including quick response times and a smooth user experience. However, some customers also noted issues with communication, specifically mentioning instances where they were told someone would call back but didn't, and a lack of communication from the company regarding buyer's solicitors.

What people talk about most

Staff

Consumers consistently find staff to be positive, highlighting their professionalism, helpfulness, and... See more

Service

Users describe positive interactions with service, highlighting the politeness, proactivity, and efficiency... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness,... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the prompt and super-fast... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the process efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We want to thank all at Ryder and Dutton for making our home move dream come true. The staff have guided us through a very quick sale. Everyone at Ryder and Dutton has been great right from the first... See more

Rated 5 out of 5 stars

Great personal touch with selling our house. Helpful friendly and supportive at all times. Jo Hardcastle was great at all stages of the sale and gave us full confidence in the process. Oliver and the... See more

Rated 5 out of 5 stars

Geraldine was a brilliant move manager and made the process seamless. She constantly checked in with us and the solicitors and kept us updated every single week without a miss. She also answered all o... See more

Rated 5 out of 5 stars

The valuation and sales team at Ryder Dutton did a great job. They organised a lot of viewings of our property and replied very promptly to all our queries. They were always polite and proactive. They... See more


Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Appraiser
  4. Real Estate Rental Agency

About Ryder & Dutton Estate Agents

Written by the company

Family Run Community Driven

At Ryder & Dutton, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

Expert Valuation Find a Property Let Your Property Mortgage Advice

Contact info


4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Rated 5 out of 5 stars

Highly Recommend

I was extremely impressed with this estate agent from start to finish. They secured the full asking price for my property without it even going to market, thanks to Jordan Hughes’ excellent handling of the sale.

The dedicated house move team were outstanding, particularly Elizabeth Powell, who managed the process proactively and kept everything moving without me ever having to chase for updates — a first in my experience of buying and selling property.

A smooth, efficient service throughout and I would absolutely recommend them.

14 April 2026
Ryder & Dutton Estate Agents logo

Reply from Ryder & Dutton Estate Agents

We're so pleased to hear about your positive experience and the successful sale of your property. It's great that the team provided such a smooth and efficient service. We appreciate your recommendation!

Rated 5 out of 5 stars

Fantastic Agents!!

I recently completed my house with the help of Ryder & Dutton. The service was fantastic Nicole called me every week to update me, even if there's wasn't much of an update, she wanted to make sure i knew i wasn't forgotten about, can't thank her enough. Also, my friend Matt was fantastic throughout the process too, it was nice to have my keys handed over by him. Really great company and their customer care is top tier.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

5 * Start service from Ryder & Dutton…

5 * Start service from Ryder & Dutton from the Start to complletion .
I just want to say Thank you to
​​Geraldine Marsden, she always updates us with every steps and enquires. We have dealt with R &D in the past too, overall very happy and will see you near future .

15 April 2026
Unprompted review
Rated 5 out of 5 stars

From first contacting Ryder and Dutton…

From first contacting Ryder and Dutton they were so responsive , Oliver came to value and take pictures, put me at ease and was very knowledgeable
I dealt a lot with Michaela who kept me up to date with viewings and offers
Then once I accepted an offer I spent a lot of time dealing with Nicole
I would recommend Ryder and Dutton to anyone who wants to sell their house
I called other estate agents to view properties and was left waiting days for them to get back to me
With Ryder and Dutton I know as soon as someone called to enquire about my house I was contacted within the hour and viewings arranged immediately
My house sold within 4 weeks and honestly believe this was down to the responsiveness of the estate agents
I ended up buying my new property that was also up with Ryder and Dutton and again every property I enquired about with them, they moved fast to book viewings
If you are looking to sell, you won’t regret selling with Ryder and Dutton

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Great experience selling my house …

Great experience selling my house with Ryder and Dutton. Everything went very smoothly. Special thank you to Nicole for keeping me regularly updated and answering all my questions.

2 April 2026
Unprompted review
Ryder & Dutton Estate Agents logo

Reply from Ryder & Dutton Estate Agents

We're happy your house sale went smoothly with us. We appreciate your kind words and are glad you were regularly updated and all your questions were answered.

Rated 5 out of 5 stars

Highly professional

Geraldine was very helpful throughout our purchase process all the way to the point of completion. Ryder & Dutton had been one of the best estate agents we've dealt with.

14 April 2026
Unprompted review
Ryder & Dutton Estate Agents logo

Reply from Ryder & Dutton Estate Agents

We're happy to hear that the purchase process was well-supported, and it's great to hear that our service stood out positively for you - thank you for your feedback!

Rated 5 out of 5 stars

Amazing Service

Elle was available every step of the way to support the sale assisting in every query from the buyer making the whole process so smooth and easy. Can't rate this company highly enough for how easy they made my life.

8 April 2026
Unprompted review
Ryder & Dutton Estate Agents logo

Reply from Ryder & Dutton Estate Agents

We appreciate your kind words! We're so glad to hear that the sale went smoothly and that our support made your life easier. Thank you for the positive feedback.

Rated 5 out of 5 stars

Great experience

I am using Ryder and Dutton to sell my home and have been really happy with the service so far, especially with navigating some challenges around us being away during the selling time. I can’t fault Charlotte A and Adam Y for their help and assistance so far. Thank you very much.

12 April 2026
Unprompted review
Rated 5 out of 5 stars

Catherine was excellent pushing the…

Catherine was excellent pushing the process when it dragged on a little, always communicating issues and resolving.

10 April 2026
Ryder & Dutton Estate Agents logo

Reply from Ryder & Dutton Estate Agents

We're happy to hear that the process was handled well, and we appreciate your positive feedback regarding the communication and resolutions.

Rated 5 out of 5 stars

Great service from the staff at Ryder…

Great service from the staff at Ryder and Dutton, especially Catherine. She was always available to guide and support my dad through what turned out to be a very difficult sale process. Sale now completed, We would highly recommend Ryder and Dutton.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

I have recently received the keys to my…

I have recently received the keys to my new home through the agency Ryder& dutton, and I would like to share my positive experience.

Throughout the whole process, Catherine Salisbury was extremely helpful, professional, and supportive. Communication was excellent at every stage. She always responded promptly to emails and returned my calls whenever I left a message. I never felt left waiting or unsure about anything, as she kept me well updated throughout the process.

Everything was handled smoothly and efficiently, and the whole process was completed on time without any issues. It made what can often be a stressful experience feel easy and well-organised.

I am very satisfied with the service provided and truly appreciate Catherine’s dedication and support. I would happily recommend Ryder&dutton to anyone looking for a reliable and professional agency. I would also personally give Catherine a well-deserved 5-star rating for her excellent customer service and consistent communication.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Aneeka was professional

Aneeka was professional, responsive, and made the property purchase smooth and stress-free. Highly recommend her

10 April 2026
Unprompted review
Ryder & Dutton Estate Agents logo

Reply from Ryder & Dutton Estate Agents

We're happy to hear that the property purchase was smooth and stress-free. We appreciate your recommendation and value your positive feedback!

Rated 5 out of 5 stars

Friendly, Professional and Efficient Service!

Ryder and Dutton were friendly, professional and efficient to deal with.
From booking our viewing, through to offering and completion I could not fault the service.
Tracey dealt with my offer on the property and was very personable, kept me informed and updated. Then once sale was agreed I dealt with Veda who was fantastic. She handled all queries along the way efficiently and was super friendly and informative. Would highly recommend Ryder & Dutton.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

I bought my current house with he team back in 2023, they were great with amazing customer service and patience.
So, I gave them my other flat to manage and Mustafa is providing great customer service, and always hands on when I have any enquiry. i really appreciate the service I am receiving from Mustafa and the branch in Heywood

10 April 2026
Unprompted review
Ryder & Dutton Estate Agents logo

Reply from Ryder & Dutton Estate Agents

We're happy to hear about your positive experiences with our team! It's great to know you appreciate the customer service you've received, and we appreciate your continued trust in us for managing your flat.
Gareth

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