rwkgoodman.com Reviews 

806
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and dedication, often highlighting their ability to go above and beyond expectations. The service provided is frequently described as excellent, with many appreciating the clear, prompt communication and efficient handling of their cases, leading to successful outcomes. Reviewers often felt supported and understood, especially during difficult times, with the team demonstrating compassion, empathy, and a commitment to achieving the best results. However, some people mentioned dissatisfaction with communication, reporting ignored requests and a lack of dialogue, which led to frustration. A few other people also felt that some staff members lacked professionalism, citing issues with etiquette, incorrect salutations, and spelling mistakes in important documents.

What people talk about most

Staff

Consumers find staff to be consistently professional, responsive, and proactive, with many reviewers... See more

Service

Customers had positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the team's professionalism, clear... See more

Response time

Customers consistently note positive experiences with response times, highlighting that teams are... See more

Claim

Reviewers highlight positive aspects of claim, with many customers expressing satisfaction with the outcomes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used this company to sell my house and now my Dad’s apartment. The conveyancing assistant Lucy Wells was amazing! She always answered the phone and responded to emails promptly. Her calm manner was re... See more

Rated 5 out of 5 stars

I would like to say a massive thank you to Laura Wilkinson for her support through a very difficult time. Laura has been thorough offering the best advice from start to finish, her hard work, dedica... See more

Rated 5 out of 5 stars

We would highly recommend Nicole and her team (Caroline and Dominic) at RWK Goodman. As first time buyers we felt pretty clueless about the process but Nicole took the time to explain things to us and... See more

Rated 5 out of 5 stars

Tina Pettinger (Solicitor) & Tracy Merry, Oxford, made a great conveyancing team. Really helpful, efficient, friendly and professional. I was always kept up to date, especially at the point of exchan... See more


Company details

  1. Lawyer
  2. Conveyancer
  3. Divorce Lawyer
  4. Family Law Attorney
  5. Legal Services
  6. Personal Injury Attorney

Written by the company

RWK Goodman are highly respected solicitors offering specialist advice to both Corporate & Private Clients. For all enquiries call 0800 923 2073.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

806 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(806)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Ainara and the team have been brilliant from start to finish, being clear with everything from the outset and helping me to achieve a successful outcome which has helped myself and my family gain some closure on a distressing case. I would highly recommend RWK Goodman.

24 January 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional.

From start to finish the service performed by rwk goodman has been exceptional.

23 January 2025
Unprompted review
Rated 5 out of 5 stars

Can’t praise them enough!!

Can’t praise them enough!!! Completely professional in everything they do to get best result possible,There were times that were difficult especially when loosing a loved one ! They completely had our backs and interests at heart ‘ We eventually had a fantastic result and now my mother has a more stable future thanks to all the hard work they put in ! I must add that Rachel Hicks really pushed the boat out to get us best possible result and we as a family will always be in her debt !!!! So a massive thank you to Rachel !!! And Many thanks to RWK Goodman ! They were absolutely amazing !!!!!

16 January 2025
Unprompted review
Rated 5 out of 5 stars

The safest pair of hands

RWK Goodman was recommended to us by a friend working in the property business. He said, "You want piece of mind and they are very high quality." And they were. From start to finish. With huge thanks to Jo Kent and Teodora who looked after all the details and, on occasion, our blood pressure with great skill and not a little emotional intelligence. We are hugely grateful and would wholeheartedly recommend RWK Goodman to any prospective homebuyers.

15 January 2025
Unprompted review
Rated 5 out of 5 stars

My experience with rwkgoodman has been…

My experience with rwkgoodman has been nothing but positive, I am extremely grateful for everything. I can not thank Sophie Angwin-Thornes enough for the help, service and support she has provided me. She was professional as well as being friendly and easy to talk which was so helpful and reassuring when having to talk about sensitive issues. Sophie explained each step clearly and answered any questions I had which has been amazing, going into a process I knew nothing about I felt nervous and a bit overwhelmed but after meeting Sophie and talking things through I felt a lot better.

7 January 2025
Unprompted review
Rated 5 out of 5 stars

I couldn’t have had a better experience…

I couldn’t have had a better experience, Sophie Angwin-Thornes was professional, clear and empathetic and I felt I could trust her completely. After going through such a difficult time, I feel very grateful for the experience with RWK Goodman.

3 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent, efficient and friendly communication - easy availability of advice in navigating any difficulties. Did everything possible to bring things to a successful conclusion.
Would certainly use this firm again.

19 December 2024
Unprompted review
Rated 5 out of 5 stars

Tina Pettinger & Tracy Merry RWK Oxford

The conveyancing process in the sale of my parent’s home was expertly facilitated by Tina Pettinger & Tracy Merry at RWK Oxford. Everything was excellently managed- great communication skills and explanation of the process. I appreciated the user-friendly online forms & prompt responses from both Tina & Tracy. Highly recommended!

18 December 2024
Unprompted review
Rated 5 out of 5 stars

Child legal case

I had the pleasure of having keeley lengthorn keelan shrimpton and Emily griffin working on behalf of me and my daughter they worked hard and are very professional and understanding I would highly recommend this company and team

26 February 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommend Keeley Lengthorn

Keeley had the utmost professionalism and care for our case which was very emotionally exhausting with many complexities involved but her knowledge of family law was very reassuring and supportive throughout the case. The communication was exceptional always had time to listen weather from phone calls to emails. Emily and Keelan who worked with Keeley showed the same level of professionalism and was always kept up to date with my case which made it very easy to communicate with each other.

7 November 2024
Unprompted review
Rated 5 out of 5 stars

I was broken into pieces

I was broken into pieces, I had no hope. But contacting RWK Goodman was what saved my life. Very professional, had listening ears, encouraged me and held me up when I had no hope. I can't thank the team enough.

6 November 2024
Unprompted review
Rated 1 out of 5 stars

I used this company for a simple deed…

I used this company for a simple deed of release. They tried to charge additional and excessive fees throughout after winning the initial business. I documented my complaints about Angela Gregson at every stage and they never accepted any responsibility whatsoever. They were unapproachable, unhelpful and slow at all stages. Our whole deal fell apart due to RWK’s handling of the situation. Now having to complain via the legal ombudsmen that significant time and cost.

1 August 2024
Unprompted review
Rated 5 out of 5 stars

Dom and Katherine were amazing

Dom and Katherine were amazing - I was selling and buying and they tied in the exchange and completion of both perfectly. I felt 100% confident about my purchase with their careful diligence and recommendations too. Couldn’t recommend them more highly. Thank you RWK!

12 November 2024
Unprompted review
Rated 5 out of 5 stars

Managing my late mother’s estate

Managing my late mother’s estate . Probate and insuring everything was dealt with on time and correct , Rachel Gillibrand was professional, caring . Communication was excellent.highly recommend Rachel and her team .

12 November 2024
Unprompted review
Rated 5 out of 5 stars

I chose RWK Goodman after searching for experts in mesothelioma claims.

I chose RWK Goodman after looking at their website. They were immediately responsive and I arranged to meet with Rachel Hicks. She gained the trust and respect of my Step-father who was dying of mesothelioma. Rachel took his statement and fought hard for the money that was due to him. He has now sadly died from his illness but the family is forever grateful for what Rachel has done for us. I thoroughly recommend this company.

4 November 2024
Unprompted review
Rated 5 out of 5 stars

House purchase

We used RWK Goodman during our recent house purchase, and they have been absolutely fantastic. Malik and Marie have been effecient, helpful, and professional at every stage. We have been very impressed by the service provided and can't recommend them more highly.

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

The team were extremely thorough, my claim was handled brilliantly and communication perfect

10 December 2023
Unprompted review
Rated 5 out of 5 stars

I was recommended to RWK Goodman after…

I was recommended to RWK Goodman after an accident. Cate McGarrigle was the lawyer dealing with my case. I always found her to be professional, friendly and entirely approachable. I always felt Cate was very much on my side, she often took time to explain things and give me her best advice. Cate was very personable and showed genuine concern and kindness which I appreciated. My case was resolved satisfactorily thanks to Cate’s diligence and professionalism.

30 August 2024
Unprompted review

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