rwkgoodman.com Reviews 

806
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and dedication, often highlighting their ability to go above and beyond expectations. The service provided is frequently described as excellent, with many appreciating the clear, prompt communication and efficient handling of their cases, leading to successful outcomes. Reviewers often felt supported and understood, especially during difficult times, with the team demonstrating compassion, empathy, and a commitment to achieving the best results. However, some people mentioned dissatisfaction with communication, reporting ignored requests and a lack of dialogue, which led to frustration. A few other people also felt that some staff members lacked professionalism, citing issues with etiquette, incorrect salutations, and spelling mistakes in important documents.

What people talk about most

Staff

Consumers find staff to be consistently professional, responsive, and proactive, with many reviewers... See more

Service

Customers had positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the team's professionalism, clear... See more

Response time

Customers consistently note positive experiences with response times, highlighting that teams are... See more

Claim

Reviewers highlight positive aspects of claim, with many customers expressing satisfaction with the outcomes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used this company to sell my house and now my Dad’s apartment. The conveyancing assistant Lucy Wells was amazing! She always answered the phone and responded to emails promptly. Her calm manner was re... See more

Rated 5 out of 5 stars

I would like to say a massive thank you to Laura Wilkinson for her support through a very difficult time. Laura has been thorough offering the best advice from start to finish, her hard work, dedica... See more

Rated 5 out of 5 stars

We would highly recommend Nicole and her team (Caroline and Dominic) at RWK Goodman. As first time buyers we felt pretty clueless about the process but Nicole took the time to explain things to us and... See more

Rated 5 out of 5 stars

Tina Pettinger (Solicitor) & Tracy Merry, Oxford, made a great conveyancing team. Really helpful, efficient, friendly and professional. I was always kept up to date, especially at the point of exchan... See more


Company details

  1. Lawyer
  2. Conveyancer
  3. Divorce Lawyer
  4. Family Law Attorney
  5. Legal Services
  6. Personal Injury Attorney

Written by the company

RWK Goodman are highly respected solicitors offering specialist advice to both Corporate & Private Clients. For all enquiries call 0800 923 2073.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

806 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(806)

67 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thankyou RWK Goodman

RWK Goodman fought tirelessly for compensation for my husband to had contracted Lung Cancer their strategic thinking and advocacy helped me achieve a very favourable outcome as my husband died during the case.A special thankyou to Michael Wolstencroft who got this case over the line

23 December 2024
Unprompted review
Rated 1 out of 5 stars

Steer clear

This law firm basically charged me over 6000 pounds for a lease extension with no results after 12 months. The invoice included items like text messages. Very slow responses and zero accountability.

9 March 2025
Unprompted review
Rated 1 out of 5 stars

No call back - really disappointing

Went into the Bath office to enquire about obtaining a certified copy of a 'homemade' Will following the devastating death of my husband just before Christmas. A lady from the Private Client Team took some details and said they would only do the work if I was a client of the firm, which I previously have been. She said she would phone me the following day and advise but no call came. This was really disappointing especially at this difficult period that my family are going through; I wonder if the work was too low value for the firm? In any event a call explaining that would have been helpful.

26 February 2025
Unprompted review
Rated 1 out of 5 stars

⚠️ Attempt to Suppress Honest Feedback ⚠️

⚠️ Attempt to Suppress Honest Feedback ⚠️
⚠️ Attempt to Suppress Honest Feedback ⚠️
⚠️ Attempt to Suppress Honest Feedback ⚠️

Additional Note:

It’s crucial to note that this company has been actively fighting to suppress my honest review. They’ve been flagging my feedback to Trustpilot in an attempt to hide the truth from the public. This effort to silence negative feedback is deeply concerning, as it demonstrates a clear attempt to avoid accountability and prevent others from learning about the serious risks involved when working with them.

The public has a right to know the truth about my experience and the behavior of this firm. I will not be silenced, and I will continue to share my story so that others are fully informed before making the same mistake. Transparency is essential, and this attempt to hide the truth only underscores why it’s so important for reviews to remain honest and unfiltered.

11 January 2025
Unprompted review
Rated 5 out of 5 stars

We would highly recommend Ali Batchelor

We chose Ali Batchelor after a meeting where we found her professional, empathetic and realistic about what lay ahead. She also has great experience knowledge of the South West coronial system.
The inquest process has been a traumatic one for our family, but we will be eternally grateful for the way we were supported and steered by Ali and her team. The teams research, perseverance and meticulous approach paid dividends.
We cannot recommend Ali highly enough. She secured the best possible outcome on behalf of our daughter.

13 February 2025
Unprompted review
Rated 5 out of 5 stars

Rewarding

Embarking on a medical negilgence case is quite a daunting task. However after I found RWK and Simon Elliman the process I found to be very rewarding. Simon and the team that he uses around him makes you feel at ease and explains anything you dont understand. For me my case had a great result and i am very grateful for all the help and support I was give throught the process

13 February 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I had the luck of working with Rebecca Allinson for a short period on a property transaction and she is an absolute pleasure to work with. She is extremely knowledgeable and is constantly trying to find ways to increase the value she adds on every step of the transaction. She was always available to discuss and provide advise on any topic and when she was not available to answer the phone she always called back within a few hours. All in all the best solicitor I have ever worked with, without a doubt. I hope RWK Goodman are also aware of how lucky they are to have Rebecca in their payroll.

9 February 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service

My house in Oxford and my flat in Hertford were sold and bought by the excellent services of RWK Goodman . Monique was very professional and answered all my queries clearly and was always courteous. I felt quite confident. In her absence for study leave Tina took over and it was obvious she knew exactly what had happened before. Tina was extremely helpful and well informed and went over and above her remit I think. So many thanks to this company for the expertise of its staff and I wouldn’t hesitate to recommend

9 February 2025
Unprompted review
Rated 5 out of 5 stars

Great for property matters

Jo Kent and Teodora Nizirova are a great team and were patient and kind and responsive in a recent property sale for us, keeping us sane and on track. Can only recommend.

1 February 2025
Unprompted review
Rated 5 out of 5 stars

I cannot thank Rachel Hicks enough for…

I cannot thank Rachel Hicks enough for all the help and support she has provided whilst managing our case. Rachel has shown nothing but kindness and compassion for what was a very difficult and emotional time for my mum and myself. Rachel clearly explained each step of the process and this help to make it easy to provide information required. I would strongly recommend using RWKGoodman.

31 January 2025
Unprompted review
Rated 5 out of 5 stars

Rachel Hicks - An outstanding solicitor who combines professionalism with genuine compassion and understanding.

I recently had the opportunity to work with RWK Goodman on an industrial injury claim for my late father. Our dedicated solicitor, Rachel Hicks, demonstrated exceptional professionalism and expertise throughout the process.

She was consistently friendly and approachable, always ensuring that legal terms were explained in clear, accessible language. This clarity was invaluable during such a challenging time.

Rachel’s care and compassion made the process less daunting and seamless. She took the time to listen to my father's stories with genuine empathy and understanding. She kept us informed at every stage of the process, providing regular updates and promptly returning calls and emails. This level of responsiveness gave us confidence and reassurance.

Unfortunately, my father did not live to see the claim settled. The settlement we received is a testament to Rachel’s diligence and hard work. Although no amount of money can replace him, the settlement outcome acknowledges the profound effect that his work had on his health and offers some measure of justice for his early passing.

I highly recommend Rachel and RWK Goodman to anyone seeking legal assistance. Rachel is an outstanding solicitor who combines professionalism with genuine compassion and understanding. We cannot thank her enough.

1 February 2025
Unprompted review
Rated 5 out of 5 stars

Conveyancing - Sale of Property

Ivneet Chana and Fajar Usman were an excellent team in helping me to sell my late father's house. They were responsive and understanding all the way and I would definitely recommend them.

17 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent solicitor

Very happy with everything Rachel Hicks did for us, she worked hard and didn’t give in fighting our case all the way. It’s been a struggle but I know if my husband would be pleased with the outcome and would want to thank Rachel for all she did for us.

21 December 2024
Unprompted review
Rated 5 out of 5 stars

Our case took about 8 years to reach a…

Our case took about 8 years to reach a conclusion and a postivie one at that. Throughout the long process, our Solicitor at RWK Goodman, Sophie Angwin-Thornes, ensured we were always kept up-to-date on any developments, informed us of what was required of us and when to keep it moving forward, was patient and extremely supportive in explaining the judicial language and as a result it always felt like our case was in extremely competent and capable hands with it never feeling like it wasn't important. We cannot praise Sophie enough for her support in getting us to a successful outcome.

28 January 2025
Unprompted review
Rated 2 out of 5 stars

Slow, Unresposive

We used RWK goodman as our conveyancer and were not happy with there slow replies and multiple mistakes, it was common for them to reply days later often on a Friday so you couldn't respond and would then have to wait another week for information, distinct lack of updates and multiple mistakes throughout process.

1 November 2024
Unprompted review

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