Russell Dean Furniture Reviews 

Excellent Service. Staff were very friendly & knowledgeable. Laura was very helpful with all my questions. A great experience overall.

Another hidden little 💎. Russell Dean Furniture hidden away in Mytholmroyd just beyond Hebden Bridge. A Family run business since 1960.
This company was recommended to me by a colleague, well worth a visit.
Troy Ragona was the delightful young man who we delt with.
First rate service,extremely knowledgeable about care and maintenance of the stressless leather chairs and stools we purchased. All delivery details and dates agreed an absolute pleasure to deal with. No AI on contacting the company or departments to negotiate through.
Will most definitely return and recommended to friends.

Emma

We had a good day at Russell Dean searching for a new sofa brilliant choice. Troy was a great help by giving us plenty of advice in helping us choose the right one for us. We would definitely recommend this company to anyone, good quality products and very helpful.

Absolutely fantastic service from Troy. Exceptionally helpful and knowledgeable. Made the buying process smooth and easy. Troy is an absolute credit to Russell Dean, in an age where excellent customer service is becoming a rare thing. Well done and thank you Troy.

Fabulous and patient service from Troy. Russell Dean is our go to for furniture needs now and have also recommended to family.
We needed a new bed despite having bought a new mattress last year, nothing wrong with it just downsizing to a smaller one and again got 5 star service.
We wanted a slightly out of the ordinary size but Troy made phone calls and checked the mattress and bed base would be available which it all was.
We phoned the next day with another question and this was all sorted out efficiently and with no fuss at all.
Delivery was much faster than we expected and, as always, great guys who were super helpful and respectful when moving in the new furniture.
I can’t recommend Russell Dean highly enough.

We called in store looking to purchase a new bed. This process seemed daunting as we were unsure of exactly which bed to choose. This was made so much easier due to Sam's understanding and experience. Sam showed ourselves various beds, headboards and mattresses with some basic guidelines we could offer Sam gave us lots of information regarding each bed including the headboards and mattresses. With a lot of backwards and forwards trying different items (not me the wife) it gave us all we needed to decide on the right one to purchase. It was great customer experience and Sam was exceptional and a credit to Russell Dean

This is our first choice for quality furniture for our home. A pleasant showroom with a good range, and staff who are available and knowledgeable without tracking you round the store like many we’ve been to.
We bought a dining table and chairs from Ronan who talked us through care and maintenance etc. and knew all about the range and options.
We have no worries about any problems as they’ve proven in the past to provide excellent after sales service should we need it.
I would recommend this company to anyone looking to buy furniture.

Great experience choosing and ordering my new sofas from Russell Deans. Ronan was so knowledgeable, helpful and patient, I didn’t feel under any pressure whatsoever to purchase.
Thank you 😊

Very welcoming with no pressure,
Laura was very helpful when we wanted information. Very satisfied with our purchase.

Russell Dean at Mytholmroyd is a fabulous store selling quality furniture. We bought a bed last year that’s giving me the best nights sleep ever. This time we’ve ordered a three piece suite from Troy Ragona who is a lovely helpful and knowledgeable chap. Never once were we pressurised into making hasty decisions or buying the wrong products. We will definitely be visiting the store in the near future

We've been twice now, and Troy has helped us both times. Can't rate him highly enough. The whole experience has been simple and straightforward, with no pushiness to make us buy something like you get in some other places. The furniture itself is good quality and reasonably priced.

Recently bought our new sofa with this company. It was a very positive experience. So much choice and excellent quality, the store is lovely to wander around. Laura, who assisted us was so helpful and knowledgeable, without being pushy. We would definitely buy from here again.

Really nice guy, Troy I recommend him as he wasn't pushy left us to browse, answered all my questions, measured some settees and gave advice on firmness. We were there 2 hours looking and deciding, not a minute was wasted. Troy is polite and knowledgeable. Thank you Troy for all your help. I bought a beautiful settee and large foot stole.

I went to Russell Deans to buy a bed. I would like to thank Ronan and Troy for all their help. Ronan initially showed me round and explained about the different sorts of beds available. Then when I had found one that I liked, Troy answered all my questions. Both Ronan and Troy were very helpful, friendly and professional. They never made me feel under any pressure to buy. Their professionalism was especially impressive in view of the fact that they were working in a heatwave, in record-breaking temperatures! Thank you for a relaxed and enjoyable shopping experience.

Great Experience. Troy was very helpful in helping us choose the right sofa for us. Will be back to buy more furniture from there soon

We always use Russell Dean in Mytholmroyd for our furniture . The store is lovely to walk around with some really nice pieces for your home. On a recent visit we met Troy. Nothing was too much trouble and he was really helpful . A credit to the team. Definitely recommend a visit to the store.

We have been customers st Russell Deans for many years...they have a large range of fantastic furniture in stock in a very impressive showroom. All the staff are incredibly helpful and do not push sales. Laura was a massive help to us yesterday in determining which mattress to purchase. Laura was highly professional and friendly in offering my wife and myself advice. Laura gave us the chance to ask loads of questions and try the various mattresses without pushing a sale. That allowed us to be confident to order a mattress knowing it would be the right choice for us. Laura also talked us through all the options with a great knowledge base of the different styles and brands. Many thanks.

Laura was great, told her exactly what I was looking for after I had more or less sat on every sofa. Very helpful.

Very helpful and friendly advice from Laura when we were choosing a new suite. No hard sell or pressure to buy.

Excellent buying experience with Troy at Russell Dean. Wonderful large showroom across 2 floors with a great choice of furniture. We recently ordered 2 sofas and a footstool and nothing was too much trouble. Offered tea or coffee on arrival. Troy was very helpful and informative and was also very patient while I changed my mind a few times before making a decision. Would definitely buy from Russell Dean again.