Ruralidays.com Reviews 

1,501
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

The place was very quiet, which is exactly what we wanted. There is a house right next to the property, but no one lived there so it was perfect as we didn't need to worry about disturbing anyone. Eve... See more

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Rated 5 out of 5 stars

We have had a wonderful stay and would highly recommend this beautiful home!The house and the surrounding area are absolutely stunning, and we couldn’t have asked for a more relaxing and enjoyable bre... See more

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Rated 4 out of 5 stars

Team were brilliant, any issues dealt with asap , information through whole process was very good and easy to get. The property location was great & the property itself was very good and clean.... See more

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Rated 4 out of 5 stars

Everything was easy and straightforward. We didn't encounter any issues and the communication we had was great. I had a couple of emails that weren't answered, both by the letting agent and Ruralidays... See more

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Company details

  1. Vacation Home Rental Agency
  2. also in
  3. Farmstay
  4. Holiday Accommodation Service
  5. Holiday Apartment Rental
  6. Holiday Home
  7. Vacation Rental

Written by the company

You’re invited to join the community of satisfied customers on Ruralidays.com’s official Trustpilot page. Since 2009, our mission has been to connect travelers from around the globe with over 2,700 carefully selected villas in southern Spain. Each property combines comfort, style and authentic Andalusian charm, ensuring you a unique and unforgettable experience. Book your perfect holiday home today and take the first step toward turning the dreams you’ve been imagining into reality. Behind this project stands a dedicated team of more than twenty professionals representing seven different countries, all united by one passion: Andalusia and everything it offers its visitors. Our staff—hailing from Mexico, Argentina, Germany, Italy, and, of course, Spain—brings cultural and linguistic richness to every aspect of our service. From personalized assistance during the booking process to insider tips on the best routes, restaurants and hidden gems, each team member shares a deep love for the land we call home. At Ruralidays, we believe that the key to a memorable holiday lies in the warmth and commitment of those who assist you. That’s why we maintain clear, open communication, listening to your needs and adapting at every turn. Join the thousands of travelers who have already trusted us and rate your experience on Trustpilot: your feedback is essential for helping us improve and continue sharing the beauty of Andalusia with the world.

YOUR OPINION MATTER TO US

Written by the company

YOUR SATISFACTION IS OURS, TOO
Earning your trust is our biggest reward; to this end, we strive to offer the best service in a personalised way. We'd like to know what you think so that we can improve our service. We thank you for your honesty.
CONTACT US
How can we help you? We will be happy to assist you. Email: reservation@ruralidays.com | Telephone: +34 951 409 873

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YOUR SECURITY MATTERS TO US

YOUR SECURITY MATTERS TO US
Disconnect and start enjoying your trip from the first moment. Free Cancellation Insurance | Secure Payment | Trustworthy Reservation

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4.5

Excellent

TrustScore 4.5 out of 5

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4.5

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(1,501)

332 reviews in the last 12 months

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Rated 5 out of 5 stars

Cecillia and her team made our week a peaceful get away

⁸Cecillia and her team made our week very comfortable. We asked for a new coffee machine and it was delivered within the hour. They checked in with Us everyday to see if we needed anything to make the stay better. The most peaceful villa. We brought all our gadgets to make the holiday exciting , but after 2 days we just enjoyed the peace. The drive up was equally exciting, just 25 minutes from Torrox centre. The villa was well looked after and had all the wishes we wanted. Would recommend if you want a bit of quiet. Yet the beach and towns are not far away. Torrox beaches are a marvel and the towns of Nerja and Fragiliana are speacial

19 July 2026
Unprompted review
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Reply from Ruralidays.com

Dear Vernon,

Thank you very much for taking the time to share your wonderful experience and for your recommendation. We hope to welcome you back for another peaceful getaway in the future.

Rated 5 out of 5 stars

A excellent site with quality accommodation

It was easy to navigate the listing's and find the perfect property. And very easy to book ,pay deposit . And it all to be confirmed quickly. I would recommend . Very good site with quality accommodation. Keep up the good work guys

15 July 2026
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Reply from Ruralidays.com

Dear Jeff,

Thank you very much for your wonderful review.

We are delighted to hear that you found our website easy to navigate and that the booking process, payment, and confirmation were all quick and straightforward. Our goal is to make planning a holiday as simple and stress-free as possible, so it is very rewarding to know we achieved that for you.

We truly appreciate your recommendation and your kind words about the quality of our accommodation. Your encouragement means a great deal to us and motivates us to keep providing the best possible service.

We hope to welcome you again for another fantastic holiday.

Rated 5 out of 5 stars

Great rental within walking distance to the main town.

We stayed at this holiday home in Nerja, Málaga (Reference: MAL598) for 2 weeks in June 2026. The property is in a fabulous location, about 15 walk to the main town. It is situated in a quiet location with fabulous privacy. The house was very comfortable and the hosts were excellent to deal with. The booking went smoothly from start to finish, a most enjoyable holiday!! We would strongly recommend.

14 June 2026
Unprompted review
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Reply from Ruralidays.com

Thank you very much for taking the time to share your wonderful experience.

We are delighted to know that you enjoyed your stay in Nerja. Providing a smooth and enjoyable experience from the moment of booking until the end of the holiday is exactly what we strive for.

Thank you as well for your recommendation. We truly appreciate your trust and hope to welcome you back to Ruralidays for another fantastic holiday in the future.

Rated 5 out of 5 stars

Finca Los Remedios

I have just returned from the most amazing week at Finca Los Remedios! This holiday let is exceptional, it has everything you need to sit back and relax. The swimming pool is beautifully designed and perfect for morning swims and lazy plunges in the heat of the afternoon. The house is set in the beautiful hills of Andalucía, just a short car journey to the beaches of Nerja and surrounding area. It is beautifully clean through out and the bathrooms are all exceptional with amazing power showers in each. The kitchen is well equipped with everything you need for a wonderful stay. The outside kitchen is set under a covered terrace and has a great BBQ for outside dining and watching the sun go down. We would recommend this holiday let to anybody. We loved it!

17 June 2026
Unprompted review
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Reply from Ruralidays.com

Thank you very much for your wonderful review and for taking the time to share your experience.

We are delighted to hear that you had such an enjoyable stay.

Thank you as well for your kind recommendation. Feedback like yours means a great deal to us and motivates us to continue providing memorable holiday experiences.

We look forward to welcoming you back to Ruralidays for another fantastic stay.

Rated 5 out of 5 stars

Villa in Nerja

Brilliant company to deal with, quick response to questions.
Very easy check in process, would use again without hesitating.
Villa was too quality and we had a wonderful holiday.

14 June 2026
Unprompted review
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Reply from Ruralidays.com

Thank you very much for your fantastic review.

We are delighted to hear that you found our team responsive and easy to deal with.

Thank you for your trust and for recommending us. We look forward to welcoming you back to Ruralidays for another great stay in the future.

Rated 1 out of 5 stars

Poor resolution of a genuinely difficult family situation – no goodwill offered

Poor resolution of a genuinely difficult family situation – no goodwill offered

I have never left a negative review, and I have never previously left a holiday early, but I feel it is important to share our experience with Ruralidays.

We booked a rural villa in Spain for a 7-night family holiday with two young children. Shortly after arrival, we encountered a combination of practical issues that made it very difficult for us to remain at the property.

The most significant issue was being informed, with less than 24 hours’ notice, that there would be a complete loss of both electricity and running water for several hours the following morning. In a remote rural location, with temperatures approaching 30°C and two young children, this created a situation where we did not feel able to reasonably remain at the property.

This was compounded by the practical realities of the location, including a very remote setting and difficult access, which required a level of driving confidence and constant use of a vehicle that we had not fully appreciated from the listing.

As a result, we made the difficult decision to leave after less than 24 hours and book alternative accommodation for the remainder of our holiday.

The property itself was well presented and the local property manager was helpful and responsive. Our issue is not with the owner or the condition of the accommodation.

Our dissatisfaction lies with Ruralidays’ handling of the situation afterwards. We raised the matter promptly and explained the circumstances in detail, not seeking to assign blame but to request consideration of a partial refund or goodwill adjustment given the extremely limited use of the booking.

Despite acknowledging the circumstances, Ruralidays ultimately declined any refund, credit, or goodwill gesture, stating this was in line with their terms.

While I understand policies exist, I was disappointed that no discretion was applied given the unusual nature of the situation and the fact that the property was used for less than a day of a week-long stay.

Overall, I would advise caution when booking if you are expecting flexibility or goodwill support in unforeseen circumstances. The booking process is straightforward, but in our experience the post-booking support did not reflect the level of customer care we would have hoped for.

2 June 2026
Unprompted review
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Reply from Ruralidays.com

Dear Michael,

Thank you for taking the time to share your feedback.

We are pleased to read that you found the property to be well presented and that you were satisfied with the owner's helpfulness throughout your stay.

We are sorry that, after your arrival, you felt the accommodation was not the right choice for your family's holiday. As per your own explanation at the time of your departure, your decision to leave was based on the fact that this style of holiday and the property's location did not suit your family's needs, rather than on any fault with the property, its owner or Ruralidays.

Following a full review of your case, we confirmed that the reservation did not qualify for a refund under our Terms and Conditions. The property remained exclusively reserved for your party for the entire booking period and could not be offered to other guests after your arrival.
While we understand your disappointment that we were unable to make an exception, we believe our decision was fair and consistent with the circumstances of your booking.

We wish you and your family all the best in your future travels.

Rated 4 out of 5 stars

THE VIEWS😍

This was such an interesting experience, as I'd never used this company before! I'll be honest, I was quite apprehensive at first because the second part of the payment had to be made via bank transfer directly to the owner, which felt a little unusual. As a result, I was on tenterhooks in the lead-up to the holiday and even when we first arrived.However, as soon as we met the owner at the BP petrol station, all of those worries disappeared. From that moment on, we could properly relax and enjoy our holiday. The owner was incredibly kind and welcoming, and even escorted us up to the villa as the road was very steep and narrow. Despite the language barrier, she explained everything perfectly using a translation app and even told us about local events taking place during our stay.I honestly can't recommend the owner highly enough – such a lovely woman.As for the villa... wow! It was absolutely stunning. The view, the pool, the outdoor seating area, and the Balinese bed were all perfect. It was exactly what I was looking for in a relaxing holiday. The villa was spotless and ready for us on arrival, and I wouldn't hesitate to stay here again.My only piece of advice? Consider hiring an automatic car if you're not used to steep, narrow roads!

22 May 2026
Unprompted review
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Reply from Ruralidays.com

Hi Ruby, thank you very much for taking the time to share such a detailed review of your experience.

We are delighted to hear that, despite your initial concerns, everything went smoothly and that you were able to relax and fully enjoy your holiday. We understand that some payment methods may be unfamiliar, and we are pleased that meeting the owner and experiencing her warm hospitality quickly put your mind at ease.

We truly appreciate your recommendation and hope to welcome you back to Ruralidays for another unforgettable holiday.

Rated 5 out of 5 stars

Had a great experience with them

Had a great experience with them, very responsive and helpful, thanks

4 June 2026
Unprompted review
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Reply from Ruralidays.com

Hi Victor, thank you very much for your kind review.

We are delighted to hear that you had a great experience with us and that you found our team responsive and helpful throughout the process. Providing excellent service and support to our guests is always our priority.

We truly appreciate your trust and hope to welcome you back to Ruralidays for another wonderful holiday in the future.

Rated 5 out of 5 stars

We had an absolutely fantastic stay at…

We had an absolutely fantastic stay at this villa near Malaga. As a family of five, we couldn’t have asked for a better holiday experience. Everything was perfect from start to finish.The villa itself was immaculate, beautifully maintained, and spotlessly clean throughout. The accommodation was spacious, comfortable, and equipped with everything we needed for a relaxing family break.The views were simply breathtaking, and the pool was a real highlight, providing hours of enjoyment for both adults and children. The location offered the best of both worlds – peaceful and rural, surrounded by stunning scenery, yet conveniently close to the airport.One of the things we loved most was being within walking distance of several superb restaurants, making evenings effortless and enjoyable. It was the perfect base for exploring the area while still enjoying privacy and tranquillity.A special mention must go to the hosts, who were friendly, welcoming, and incredibly helpful throughout our stay. Their excellent communication and attention to detail helped make the whole experience seamless and enjoyable.We would not hesitate to return and highly recommend this villa to anyone looking for a memorable stay near Malaga. A truly outstanding property that exceeded all our expectations.

24 May 2026
Unprompted review
Rated 5 out of 5 stars

A veary good website .which is both…

A veary good website .which is both informative and easy to navigate around in which to explore which property suits you .The pictures are bright and clear .And the information is usefull and to the point .payment went through fuss free .so all in all so far so good 👍

27 May 2026
Rated 5 out of 5 stars

Very easy to navigate

Very easy to navigate and clear information and images. Painless to book, apart from paying that is, ha ha.
Would recommend highly.

12 May 2026
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Reply from Ruralidays.com

Thank you very much for your lovely review. We are delighted to hear that you found our website easy to navigate, with clear information and images, and that the booking process was smooth and simple.

Thank you as well for your recommendation — it truly means a lot to us.

We hope to welcome you soon for a wonderful stay with Ruralidays.

Rated 1 out of 5 stars

Will not change my booking, no phone response

I made a mistake in the booking, which I found out a few hours later, upon contacting Ruralidays to set this straight, they told me that can not change the booking, and my price will remain the same. Very unflexible, editing a booking should be possible when making a date mistake.

23 April 2026
Unprompted review
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Reply from Ruralidays.com

Thank you for your feedback, Miguel.
We are sorry to hear about your experience and understand how frustrating booking mistakes can be.

As explained during our communication, your request was made once the reservation was already within the non-refundable modification period. According to the agreed booking conditions, changes at this stage do not result in a price reduction, even if the stay is shortened.

Despite this, our team offered you the possibility to modify the dates of your reservation, maintaining the same price, which is in line with the applicable terms.

Regarding the phone contact, we attempted to return your calls, but unfortunately were unable to reach you at that time.

We remain at your disposal should you need any further assistance and will be happy to help ensure your stay goes as smoothly as possible.

Rated 5 out of 5 stars

Great number of filters

Great number of filters. Most (all?) villas can be taken for any number of days, not just 7 or 14. Lots of lovely villas to choose from. Have used and been happy 7 or 8 times 😊

20 April 2026
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Reply from Ruralidays.com

Thank you very much for your kind review.
We are delighted to hear that you appreciate the flexibility of our search filters and the wide selection of villas available.
We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Lovely clean villa with great bbq and pool area. Good views

Lovely villa - very clean and well maintained. Great location, 10 minutes from Nerja

18 April 2026
Unprompted review
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Reply from Ruralidays.com

Thank you very much for your review.
We are delighted to hear that you enjoyed the villa, its cleanliness, and its excellent location near Nerja.
We would be pleased to assist you again in the future.

Rated 3 out of 5 stars

A distinct lack of communication

A distinct lack of communication. Emails were seemingly ignored.

16 April 2026
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Reply from Ruralidays.com

Thank you for your feedback. We are sorry to hear that you felt your emails were not answered.

Please note that our team handles inquiries based on priority, especially depending on the proximity of the check-in date, to ensure that urgent cases are attended to first.

That said, we regret any inconvenience caused and remain at your disposal for any further assistance you may need.

Rated 5 out of 5 stars

A villa that gets the details right

We've stayed in many luxury properties over the years, and the difference is almost always in the details. This villa got them all right.The location is peaceful and private, despite having neighbours nearby, the isolation is excellent and you genuinely don't hear a thing. The pool area is beautiful, with a lovely jacuzzi section.Inside, the villa is modern, comfortable, and genuinely well-equipped. We're used to high-end properties where the kitchen looks great but lacks the basics when you actually want to cook. Not here, everything you could possibly need was available (they could add some oven gloves and a blender to make it perfect), and that made a real difference to our stay. Great beds, a high-pressure modern shower, oven, microwave, dishwasher, washing machine, it's all there. The bedrooms/beds are on the smaller side compared to some luxury stays we've had, but perfectly comfortable and well thought out. Also there they have good compartiments to arrange your clothes.What truly elevated the experience were the hosts, Desirée and Antonio.Warm, professional, and genuinely helpful, they went well beyond the standard host role.Every step of the process, from booking through to arrival instructions and getting there, was seamless and professionally handled. Not a single moment of confusion or friction.We would recommend this villa without hesitation and would absolutely return. If you're looking for a well-equipped, peaceful retreat with hosts who actually care, this is it.

4 April 2026
Unprompted review
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Reply from Ruralidays.com

Thank you very much for your detailed and thoughtful review. We are delighted to hear that the villa met your expectations.

It is especially rewarding to know that both the booking process and your stay were smooth and enjoyable. We also truly appreciate your constructive feedback, which helps us continue improving.

We would be more than happy to assist you again in the future.

Rated 1 out of 5 stars

Terrible experience!

We had a terrible experience with this company. Borderline traumatizing. We rented Villa Robus in Frigiliana. Reference MAL 5359. Don't go there!

On the day of our arrival the electrical panel broke down. It was way beyond just a fuse blowing and it took many hours to repair while we were sitting in the dark and the cold. And when we complained about this taking so long, the owner angrily yelled at us to keep quiet and just wait! And we got blamed for drawing too much electricity using the heaters that were actually there!?! The panel never really got repaired as it tripped regularly and that was stressful. And we had to deal with repair people for hours, not something you want on your holiday.

But this was not all. There is a lot wrong and outdated with this house. The kitchen has no hot water!!!, the dishwasher doesn't clean the dishes, the washing machine is very low quality and barely does the job (and has a temperature failure). On top of this the kitchen is not very well outfitted. Ruralidays' description "The bright and well-furnished kitchen is fully equipped with everything you need to prepare from a quick breakfast to a full dinner. Its functional and aesthetic design makes it a pleasant place to cook and socialize." is severely misleading. Even more seriously misleading are the pictures on the website of this rental. The pictures are warm and clean/uncluttered. The reality is that when we came we were shocked to find out that almost all the walls in the house were cluttered with lots of (in our opinion) very poor quality sentimental paintings. And the light wasn't warm and cozy, but cold and harsh, the kind of light you expect to find in hospitals. We would have never booked this house if the website photos gave an honest representation of what it is actually like. This level of being mislead is in our opinion fraudulent.

We asked for the light bulbs to be replaced with warm ones and Ruralidays (through their partner Nerjazul) bluntly refused. Hard to believe, but true.

There is much more wrong with the house, such as all the mattresses and cushions for the loungers being mouldy and the single mattresses inside being way past their life-cycle. It goes on and on, but we're sure you get the picture. To top it all off the owner marched into the house at 10AM sharp yelling OUT OUT OUT. Insane. And it went downhill from there. Aggressive volatile behaviour including us being physically pushed. Never experienced anything even close to this. This person should not be in the hospitality business. And Ruralidays should have made sure that we were protected from such an unsafe owner.
But Ruralidays did absolutely nothing to come our way. terrible experience.

17 March 2026
Unprompted review
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Reply from Ruralidays.com

Thank you for your review.

We regret that your experience did not meet your expectations. However, we would like to clarify that all incidents reported during your stay were addressed and followed up with the local agency and the property management, and the corresponding maintenance actions were carried out.

After a thorough review of the case, we did not identify any substantial deficiencies that would justify compensation. Differences in personal expectations or preferences regarding the property do not constitute grounds for a refund.

We also do not share the way certain aspects of the situation have been described in your review.

Ruralidays acts as an intermediary platform, while the condition, maintenance and management of the accommodation remain the responsibility of the owner or local agency, which were promptly carried out.

Kind regards,
The Ruralidays Team

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