Rubbish Collectors Ltd Reviews 

357
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptional professionalism and friendliness of the working team, noting how quickly, efficiently, and smoothly old furniture and heavy household items are removed. Reviewers also emphasize that the online booking process is completely seamless, highly convenient, and strongly supported by clear communication from start to finish. Some reviewers were not happy with unexpected additional fees requested directly on site, alongside occasional instances of missed appointments and incomplete clearances. Consumers additionally reported frustrating communication gaps, delayed scheduling updates, and significant difficulties in resolving disputes regarding final prices and actual workloads.

What people talk about most

Service

Consumers find service to be exceptionally positive, praising the efficient, polite, and professional teams... See more

Staff

Customers had positive experiences with staff, frequently highlighting their professional and polite... See more

Price

Reviewers mention ambiguous feedback about price, reflecting a strong divergence in customer experiences.... See more

Booking process

Reviewers highlight positive aspects of the booking process, noting that it is very easy to complete online... See more

Delivery service

Users describe ambiguous interactions with delivery service due to mixed arrival experiences. Some consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The men were pleasant and efficient. They arrived at the stated time. In addition, when they found something of value that had been overlooked, they called our attention to it rather than keeping it f... See more

Company replied

Rated 5 out of 5 stars

Excellent service provided! Great communication throughout call and WhatsApp for ease. Arrived promptly during the time provided and driver called ahead. He was very fast and efficient! Thanks aga... See more

Company replied

Rated 5 out of 5 stars

I received a very quick response to my enquiry & a quote almost straight away, based on a list of old furniture items I needed collecting from my elderly mother’s bungalow. I then supplied photos &... See more

Rated 5 out of 5 stars

I was very impressed with Rubbish Collectors. We needed old furniture and unwanted items taken away quickly when my son moved into a new flat. They gave me a clear price mid-morning and took it away t... See more


Company details

  1. House Clearance Service

Written by the company

RUBBISH COLLECTORS LTD is a waste broker and waste carrier with license number CBDU297615. We provide a rubbish clearance service in Greater London


Contact info

4.2

Great

TrustScore 4 out of 5

357 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(357)

46 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent company

Excellent company. Second time I've used them and they are efficient and punctual.

Will definitely use them again.

19 June 2025
Unprompted review
Rubbish Collectors Ltd logo

Reply from Rubbish Collectors Ltd

Thanks for coming back to us a second time — that really means a lot. It’s great to hear you’ve found Rubbish Collectors to be efficient and punctual on both occasions. That’s exactly what we aim for with every rubbish removal in London: reliable service you can trust, delivered on time without any hassle.

We appreciate your loyalty and recommendation. If you, or anyone you know, ever needs bulky waste clearance, furniture removal, or fast rubbish collection, we’ll be ready to help again.

Rated 5 out of 5 stars

Excellent

I think this is the 4th or 5th time that I’ve used Rubbush Collectors Ltd. An excllent service as always. Very polite and efficient couple of guys, highly recommended.

17 June 2025
Unprompted review
Rubbish Collectors Ltd logo

Reply from Rubbish Collectors Ltd

Gary, we really appreciate your loyalty — using Rubbish Collectors four or five times is the best compliment we could ask for. It’s great to know our team continues to deliver the same excellent service every time, with polite and efficient crews making rubbish removal simple and stress-free.

Thank you for recommending us. Reliable, professional waste collection is what we’re building our reputation on, and we’ll be ready to help again whenever you need clearance in London.

Rated 5 out of 5 stars

Quick and easy

17 June 2025
Unprompted review
Rubbish Collectors Ltd logo

Reply from Rubbish Collectors Ltd

Thanks, Natalie. We’re glad you found the service quick and easy — that’s exactly how rubbish removal with Rubbish Collectors should feel. Fast response times and hassle-free collections are what we focus on, so it’s great to know that came through in your experience.

We really appreciate your feedback and recommendation. If you or your friends ever need rubbish removal in London — from bulky waste clearance to simple household collections — we’ll be ready to help again.

Rated 5 out of 5 stars

Great service

Great service, I was called within a couple of minutes and decided to have a further look around for quotes. I then chose to go with this company and paid, the delivery team were then here within 15 minutes and it was a quick job, even on a very hot day and collecting the waste in multiple trips up to a 2nd floor flat.

13 June 2025
Unprompted review
Rubbish Collectors Ltd logo

Reply from Rubbish Collectors Ltd

Thank you, Sarah. It’s great to hear how smoothly everything went — from our quick call back and straightforward booking process to the team arriving within 15 minutes and handling a hot day with multiple trips up to your 2nd floor flat. That’s exactly the kind of efficient and reliable rubbish removal service in London we want every customer to experience.

We really appreciate you choosing Rubbish Collectors after comparing quotes. Professional, fast, and hassle-free waste clearance is what we’re here for, and we’re glad we could deliver that for you. If you or friends ever need bulky waste collection or furniture removal, we’ll be ready to help again.

Rated 5 out of 5 stars

Fantastic communication

Fantastic communication - super polite drivers! Will use again thank you!

13 June 2025
Unprompted review
Rubbish Collectors Ltd logo

Reply from Rubbish Collectors Ltd

Thank you, T W. We’re so pleased to hear you found our communication fantastic and our drivers super polite — that’s exactly what we aim for at Rubbish Collectors. Clear updates and respectful service make rubbish removal in London simple and stress-free, and it’s great to know that came through in your experience.

We appreciate your kind words and your plan to use us again. Whether it’s bulky waste clearance, furniture removal, or a quick rubbish collection, we’ll be ready to help anytime.

Rated 5 out of 5 stars

Another amazing service

Another amazing service!
Very polite, always on time and very professional crew. I highly recommend Rubbish Collectors Ltd to anyone.
Last time they removed built in wardrobe in minutes, this time around it was a massive sofabed and heavy dining table. Both removed in less than 5 minutes. 5 stars! 🌟🌟🌟🌟🌟

10 June 2025
Unprompted review
Rubbish Collectors Ltd logo

Reply from Rubbish Collectors Ltd

Thank you, Alibek. Hearing that you’ve had “another amazing service” with us means a lot — repeat customers like you are the strongest sign we’re doing things right. Our team takes pride in being polite, punctual, and professional, and it’s great to know they delivered again, from removing a built-in wardrobe last time to clearing a massive sofabed and heavy dining table in minutes this time.

We really appreciate your 5-star recommendation. Fast, reliable rubbish removal in London — whether it’s bulky furniture clearance or household waste collection — is what we’re committed to every single day. We’ll be ready to help again whenever you need us.

Rated 5 out of 5 stars

Great service

I needed a very heavy piece of furniture to be moved quickly and filled in the online enquiry form for Rubbish Collectors. I received a response within moments and a call explaining the process. Very impressed that they were able to collect the same day and in fact picked up my item early afternoon, which was great. The price was competitive and the men who attended to remove my item were quick, efficient, very pleasant and polite. I would definitely use this company again.

10 June 2025
Unprompted review
Rubbish Collectors Ltd logo

Reply from Rubbish Collectors Ltd

Thank you, Janet. We’re really glad we could help with your heavy furniture removal so quickly. From your online enquiry to the same-day collection, our goal at Rubbish Collectors is always to make the process fast, clear, and stress-free. It’s great to hear the team was polite, efficient, and had your item picked up earlier than expected.

We appreciate your kind words about our competitive pricing and service. Reliable rubbish removal in London — especially for bulky furniture and same-day collections — is exactly what we strive to deliver. We’ll be ready to help anytime you need us again.

Rated 5 out of 5 stars

Easy to deal

Easy to deal
With, very responsive and lovely humans

10 June 2025
Unprompted review
Rubbish Collectors Ltd logo

Reply from Rubbish Collectors Ltd

Thank you, Art. We’re so pleased to hear you found Rubbish Collectors easy to deal with, responsive, and supported by a friendly team. That’s exactly the experience we want every customer to have — straightforward rubbish removal in London, handled by polite and reliable people who make the process stress-free.

We really appreciate your feedback. If you, or anyone you know, ever need quick waste collection, bulky furniture clearance, or a reliable rubbish removal service, we’ll be glad to help again.

Rated 5 out of 5 stars

An excellent service.

I had two items of old furniture to be removed. I tried the Council but their response was laughable. I contacted Rubbish Collectors and was impressed by their response and felt I could trust them to do a good job. They arrived at the agreed time, and took the items away quickly and efficiently. They were very friendly too. I’ll definitely use them again if I have anything else to dispose of.

6 June 2025
Unprompted review
Rubbish Collectors Ltd logo

Reply from Rubbish Collectors Ltd

Thank you, Andrew. We’re really glad we could help when the Council let you down. At Rubbish Collectors, our focus is on being responsive, reliable, and trustworthy — so it’s great to hear you felt confident choosing us and that our team arrived on time, removed your furniture quickly, and did so with a friendly approach.

We appreciate your kind words and your trust. For any future furniture disposal, bulky waste clearance, or general rubbish removal in London, we’ll be ready to deliver the same efficient service again.

Rated 5 out of 5 stars

Great communication

Great communication, fair price, friendly and helpful. Will use again, great experience. Highly recommend

6 June 2025
Unprompted review
Rubbish Collectors Ltd logo

Reply from Rubbish Collectors Ltd

Thank you, Kelly. We’re so pleased to hear you had a great experience with Rubbish Collectors. Clear communication, fair pricing, and a friendly, helpful team are exactly the strengths we focus on to make rubbish removal in London simple and stress-free.

We really appreciate your recommendation and your plan to use us again. Whether it’s bulky waste clearance, furniture disposal, or a quick rubbish collection, we’ll be ready to help anytime.

Rated 5 out of 5 stars

Look no further

Explored every option even spoke to council. I requested a quote, sent a short video, paid online.. within 2 hours garage cleared. Fantastic service. Will be the 1st company in future for such a service.

6 June 2025
Unprompted review
Rubbish Collectors Ltd logo

Reply from Rubbish Collectors Ltd

Thanks so much, Hitesh. It’s great to know you found the process simple — from sending a short video and paying online to having your garage completely cleared within just two hours. That speed, reliability, and straightforward booking is exactly what we want every customer to experience with Rubbish Collectors.

We’re grateful for your feedback and your plan to make us your first choice in the future. Whether it’s another garage clearance, bulky waste collection, or household rubbish removal, our team will always be ready to deliver the same fantastic service.

Rated 5 out of 5 stars

Great service

Great service, this is the 2nd time I’ve used Rubbish Collectors and from quote to pick up the service is prompt and teams very friendly. Definitely recommend them and will use them again.

4 June 2025
Unprompted review
Rubbish Collectors Ltd logo

Reply from Rubbish Collectors Ltd

Thank you, Ian. We really appreciate you coming back to us a second time — that loyalty means a lot. It’s great to hear you’ve found the whole process with Rubbish Collectors prompt, from quote to pick up, and that our teams continue to deliver a friendly and reliable service.

Your recommendation means the world to us. Whether it’s bulky waste clearance, furniture removal, or quick rubbish collection in London, we’ll be ready to help again anytime.

Rated 4 out of 5 stars

Super fast service super fast service

Super fast service, collected on the same day I made the enquiry. Competitive pricing, staff carrying out removal were super fast and professional.

2 June 2025
Unprompted review
Rubbish Collectors Ltd logo

Reply from Rubbish Collectors Ltd

Chris, thanks for sharing this. Same-day enquiry to collection — that’s how rubbish removal should work. At Rubbish Collectors we design the system to be fast, efficient, and cost-competitive, and I’m glad the team delivered exactly that.

The crew being both professional and super fast is no accident — it’s the standard we’re building around. Waste clearance in London should feel like rocket speed but grounded in reliability. Appreciate your feedback, and we’ll be ready to scale that experience again anytime you need us.

Rated 4 out of 5 stars

A day late but…

A day late, but when they did get get to the flat, the guys worked quickly and efficiently. Would use them again.
Chris

30 May 2025
Unprompted review
Rubbish Collectors Ltd logo

Reply from Rubbish Collectors Ltd

Chris, thanks for sharing this. Same-day enquiry to collection — that’s how rubbish removal should work. At Rubbish Collectors we design the system to be fast, efficient, and cost-competitive, and I’m glad the team delivered exactly that.

The crew being both professional and super fast is no accident — it’s the standard we’re building around. Waste clearance in London should feel like rocket speed but grounded in reliability. Appreciate your feedback, and we’ll be ready to scale that experience again anytime you need us.

Rated 4 out of 5 stars

Super quick service

Super quick service, kept well informed by the team and all done and dusted in a few hours.

29 May 2025
Unprompted review
Rubbish Collectors Ltd logo

Reply from Rubbish Collectors Ltd

Elaine, thanks for this. “Super quick” is the benchmark we’re aiming for. From clear communication to having everything done and dusted in just a few hours — that’s exactly how rubbish removal in London should feel.

At Rubbish Collectors we’re building a service that’s fast, predictable, and scalable — like good tech, it just works. Appreciate your trust, and we’ll be ready to deliver the same speed and clarity whenever you need us again.

Rated 5 out of 5 stars

Price was reasonable

Price was reasonable. Sent request at midday and by 4.30pm they had cleared it all away with no fuss at all.

16 May 2025
Unprompted review
Rubbish Collectors Ltd logo

Reply from Rubbish Collectors Ltd

Robert, appreciate the feedback. Midday request to full clearance by 4:30 pm — that’s the kind of speed and efficiency we’re engineering into Rubbish Collectors. No fuss, just predictable rubbish removal in London at a fair price.

The goal is simple: waste clearance that works as fast and reliably as good tech. Thanks for trusting us — and we’ll be ready to deliver the same streamlined service whenever you need it again.

Rated 5 out of 5 stars

Great service

I was really pleased with the service from Rubbish Collectors. They were very helpful when I phoned to enquire and the booking was easy online. My rubbish was collected quickly and I was kept informed about the collection by email. Everyone I dealt with was very friendly and helpful and I would certainly use them again. Highly recommended.

14 May 2025
Unprompted review
Rated 4 out of 5 stars

Disconnected Sales and aftersales Team

As a property manager handling lettings, I found this company through Google. They appeared registered and legitimate, and Carl from the sales team offered a discount after reviewing the rubbish via photos. Payment was made promptly, but there was no communication after that point regarding collection.

After posting my initial review, the company did reach out to arrange collection for the next day. Unfortunately, they missed that window due to being overwhelmed with other jobs. They were honest about this and offered to reschedule, which I appreciated.

On the rearranged day, they arrived within the agreed time window and removed the rubbish and garden waste. However, they did not have a brush or pan to fully clean the area afterward. I provided a brush, and while they swept up the larger debris and took it away, I still had to clean the area more thoroughly myself.

Overall, they eventually completed the job and were polite, but communication and preparation (like basic cleanup tools) could definitely be improved.

14 May 2025
Unprompted review
Rubbish Collectors Ltd logo

Reply from Rubbish Collectors Ltd

Nehian, thanks for taking the time to share such a detailed review. I hear you — the disconnect between sales and aftersales, plus the missed collection window, isn’t the seamless experience we want to deliver at Rubbish Collectors. Communication should be as predictable as the service itself.

That said, I’m glad our team was honest about being overwhelmed, rescheduled promptly, arrived within the agreed time, and cleared the rubbish and garden waste professionally. The feedback on having proper cleanup tools is spot on — no reason customers should have to provide basics like that. We’ll fix it.

Our mission is simple: rubbish removal in London that’s fast, reliable, and scalable — without gaps in communication or preparation. Appreciate your patience, and your feedback will help us close that gap and push the service closer to 5 stars.

Rated 5 out of 5 stars

Great communication, great job

Great communication, great price, no quibbling. Estimated from the photo and held to it.
Called me before arrival. Can’t fault it. Will save and use again!

6 May 2025
Unprompted review
Rubbish Collectors Ltd logo

Reply from Rubbish Collectors Ltd

Thank you, Joseph. We’re really glad to hear you had such a smooth experience with Rubbish Collectors — from clear communication and a fair, accurate quote based on your photo, to a friendly call before arrival and a job done without any fuss. That’s exactly how rubbish removal in London should feel: transparent, reliable, and stress-free.

We appreciate your 5-star recommendation and your plan to use us again. Whether it’s bulky waste clearance, furniture disposal, or another rubbish collection, our team will be ready to deliver the same great service.

Rated 5 out of 5 stars

Trustworthy company.Easy communication.

Trustworthy company.Easy communication.
Brilliant service. I highly recommend

3 May 2025
Unprompted review
Rubbish Collectors Ltd logo

Reply from Rubbish Collectors Ltd

Thank you for your kind words. We’re delighted you found Rubbish Collectors to be a trustworthy company with easy communication — that’s exactly what we want our customers to experience. Reliable service, clear updates, and a smooth process are at the heart of how we handle rubbish removal in London.

We truly appreciate your recommendation. Whether it’s bulky waste clearance, furniture removal, or a simple household rubbish collection, we’ll be ready to deliver the same brilliant service again.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look