Sharlett is BEYOND amazing. She kept me informed the entire time—what I was missing, how to speed up the process, when things were happening and when she got confirmation that my passport arrived. If... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My husband and i planned our first kidfree weekend trip. I went to check into our trip about 12 days prior and realized my passport had expired 2 months ago. I submitted an application for the expedit... See more
Company replied
This was such a simple and smooth process! Had a minor miscommunication at the post office when we were getting things together to ship off, but Sharlett was literally a phone call away and we got it... See more
Company replied
Sharlett was very helpful and patient with me as I was stressed to try to get my passport completed before my trip. I ended up using a different service because I waited even closer to the date than t... See more
Company replied
4.8
Excellent
80 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sharlett is great!
Sharlett was very helpful and patient with me as I was stressed to try to get my passport completed before my trip. I ended up using a different service because I waited even closer to the date than they could help me with, but I would absolutely use this service if I wasn't as much of a flake! Excellent customer service. Very helpful. Easy to contact either phone calls, emails or texts with quick response time and kind folks!
12 January 2026
Unprompted review
Reply from Rsvpassports
Hi there!
Thank you so much for your thoughtful review and kind words about Sharlett. We’re so glad she was able to support you during a stressful time and provide the patience and care you needed. While we’re sorry we couldn’t assist due to the timing, we truly appreciate your understanding and would love the opportunity to help you in the future. Wishing you safe travels, and thank you again for sharing your experience!
RSVP Passports Team
RSVP team is excellent!
The team at RSVP was excellent to work with work with!
They are highly professional,
Responsive, great communicators and knowledgeable.
6 January 2026
Unprompted review
Reply from Rsvpassports
Hi Jacquie!
Thank you so much for the kind words. We truly appreciate you taking the time to share your experience. It was a pleasure working with you and the team enjoyed hearing your kind feedback! Looking forward to working together again!
RSVP Passports Team
Sharlett was very responsive to my…
Sharlett was very responsive to my questions and made the process go very smooth. Definitely would recommend for anyone else who is looking to rush their passport.
29 December 2025
Unprompted review
Reply from Rsvpassports
Hi Laurie,
Thank you so much for taking the time to share your experience. I’m glad to hear Sharlett was responsive and helped make the process smooth for you. We truly appreciate the recommendation and are happy we could support you with your rushed passport needs.
Safe travels,
RSVP Passports Team
Good company.they helped me a
Good company.they helped me a
lot and were very kind.
5 December 2025
Unprompted review
Reply from Rsvpassports
Benito, thank you for your kind words. We’re glad we could help and make the process easy for you. We truly appreciate your trust and wish you the best on your travels!
Best,
The RSVP Passports Team
This was such a simple and smooth…
This was such a simple and smooth process! Had a minor miscommunication at the post office when we were getting things together to ship off, but Sharlett was literally a phone call away and we got it all figured out within a couple minutes! Highly recommend their services!
27 November 2025
Unprompted review
Reply from Rsvpassports
Heather, thank you so much for the kind review. We’re glad we could help quickly resolve the post office hiccup and keep everything moving smoothly. Sharlett will be so happy to hear this. We truly appreciate your recommendation and wish you safe and happy travels!
Best,
The RSVP Passports Team
Sharlett was incredible to work with
Sharlett was incredible to work with. She was communicative, accurate, and explained the process so well. I could not have gone through this process without having her support and assistance! I recommend this service to anyone in a pinch needing to renew their passport quickly.
9 December 2025
Unprompted review
Reply from Rsvpassports
Julianna, thank you so much for sharing this. We’re thrilled to hear how helpful and supportive Sharlett was throughout the process. Knowing she made such a stressful situation easier means a lot to us. We truly appreciate your recommendation and wish you smooth and happy travels ahead.
Best,
The RSVP Passports Team
Sharlett was great to work with
Sharlett was great to work with! She responded punctually and always reached out to clarify information and ensure that I stayed in the loop. 10/10 service!
8 December 2025
Unprompted review
Reply from Rsvpassports
Canyon, thank you so much for the great review. We’re glad Sharlett was able to keep you informed and make the process smooth from start to finish. We truly appreciate your trust and wish you the best on your travels!
Best,
The RSVP Passports Team
Thank you for helping me for my…
Thank you for helping me for my passport and get a fast.
5 December 2025
Unprompted review
Reply from Rsvpassports
Samuel, thank you for your kind words. We’re glad we could help get your passport expedited and make the process smooth for you. Wishing you safe travels and a great trip ahead!
Best,
The RSVP Passports Team
Sharlett was very helpful
Sharlett was very helpful, communicative and did all she could to keep us updated and to help us get the passport in time.
20 November 2025
Unprompted review
Reply from Rsvpassports
Hi Paulo!
We're so happy to hear that Sharlett was helpful and your passport arrived to you as expected. Thank you for using us for such an important process and we hope you are enjoying your trip.
Best,
The RSVP Passports Team
Great communication
Great communication throughout the entire process. My contact, Sharlett, was incredibly helpful and kept me updated along the way. Turned around my passport in the time frame they said it would take.
19 November 2025
Unprompted review
Reply from Rsvpassports
Hi Eric,
Thank you for the great review! We're so glad to hear the communication and updates made the process smooth for you. Sharlett will be thrilled to know she was helpful throughout. We appreciate you trusting us with your passport and are glad everything arrived right on schedule.
Best,
The RSVP Passports Team
I made the mistake. They fixed it!!!
I made the dumb mistake of not realizing my passport was expired less than 14 days from the trip my wife and I had scheduled for the past 2 years. They had my new passport in my hands 2 days before our trip! If you're in that same dreaded pinch like I was, you should use RSVPassports!
28 September 2025
Reply from Rsvpassports
Hi Steven,
Thank you so much for sharing your experience. We’re really glad we could step in and help turn a stressful moment around, especially before such an important trip you’d been planning for years. We appreciate you trusting us in that pinch. Hope the trip was incredible!
Best,
The RSVP Passports Team
Everything quick and easy
12 November 2025
Reply from Rsvpassports
Hi Warren,
Thank you for the great feedback. We’re glad to hear everything was quick and easy for you. We appreciate you choosing us and hope the trip was great!
Best,
The RSVP Passports Team
Reply from Rsvpassports
Jon, thank you for sharing your experience with us. We’re glad to hear the process was easy and everything arrived on time. We hope your trip was incredible, and we appreciate you choosing us.
Best,
The RSVP Passports Team
Ms. Sharlett
So this very much could’ve been a stressful situation but Ms. Sharlett made everything as smooth as could be. Very communicative and made sure that I had the correct documents and that the documents would be accepted. Honestly, it’s hard to find good help these days unfortunately, but Ms. Sharlett is the standard.
27 October 2025
Unprompted review
Reply from Rsvpassports
Hi Logan,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that Ms. Sharlett helped make what could have been a stressful process smooth and easy. She truly sets the standard for the level of care and communication we strive to provide every customer.
We appreciate your kind words and wish you safe and enjoyable travels!
Best,
The RSVP Passports Team
Communication made this very very easy
7 November 2025
Unprompted review
Reply from Rsvpassports
Hi Vance,
Thank you so much for your review! We’re so glad to hear that our communication helped make the process easy for you. It was a pleasure working with you, and we hope you have an amazing trip!
Best,
The RSVP Passports Team
Free application documents for $89
Free application documents for $89. Brilliant business model to scam people. The document provided wasn’t even completed and the link to update expired to make any changes.
31 October 2025
Unprompted review
Reply from Rsvpassports
Hi BH,
Thank you for your feedback, and we're sorry you weren’t satisfied. We offer multiple service tiers, the one you selected is our cheapest and does require initial self service while our rushed passport service includes full white-glove assistance from our team including State Department registered hand delivery for fast turn around of passports. All tiers have full phone support and experts that will guide you through the many obstacles of getting your passports.
Passport applications are detailed and often tedious. Our white-glove service corrects over 80% of all orders to ensure they are accepted by the government. For the tier you purchased you are responsible for filling out your name and other key details accurately but had full access to our expert team available via phone, email or text for any questions that arose. We sent you detailed instructions and you didn’t reach out to our team for any help or corrections before posting this review.
Regardless of the tier purchased, we are always here and happy to assist with questions, updates, or adjustments. We handle a large number of customers every day and we're happy to report most find our help critical for their travel needs.
We hope this clarifies the service you received, and we encourage customers to contact us directly so we can support them fully and avoid unnecessary frustration. Thank you again for your feedback.
Best,
The RSVP Passports Team
Outstanding Service
RSVP was excellent to work with. From the moment I contacted them they were in constant contact with me. They gave me a date when the passport would arrive and they were right on the money. Their frequent check-ins were reassuring and lessened the stress of waiting for a book that would mean the difference between going on a trip or not. Highly recommended!
28 October 2025
Unprompted review
Reply from Rsvpassports
Thank you so much, Donna! We’re thrilled to hear your experience with us was smooth and stress-free. Our team knows how important timely communication and follow-through are, especially when travel plans are on the line! We truly appreciate your trust and recommendation, and we hope your trip was everything you hoped for. Safe travels!
RSVP Passport Team
The service was very professional
The service was very professional, welcoming, thorough, and helpful throughout the process. I was impressed by the rapid turnaround and the great communication!
16 October 2025
Unprompted review
Reply from Rsvpassports
Thank you so much, Wayne! It was a pleasure working with you and we’re so glad we could help get your passport to you in time for your trip. Wishing you smooth travels and an incredible time away!
The quickest passprt
I was beyond anxiety ridden when I realized my passport was expired and a trip that was not planned came out of the blue. I cannot say enough positive things about this service and the people that work for it. Constant communication and reassurance made this experience the best in a stressful situation. I highly recommend them!
10 October 2025
Unprompted review
Reply from Rsvpassports
Thank you so much, Jaclynn! We’re so glad we could help make a stressful situation feel smooth and supported. It was a pleasure working with you, and we’re thrilled everything came together in time for your trip. Wishing you safe travels and an amazing experience ahead!
- RSVP Passport Team
Got me the passport in less than 7 days…
Got me the passport in less than 7 days as promised! I didn't have to miss my spain trip
9 October 2025
Unprompted review
Reply from Rsvpassports
It was a pleasure assisting you with your trip to Spain! We hope you have a wonderful vacation, and we truly appreciate you choosing to work with us.
— The RSVP Passports Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.