What do you do when you realize you have to renew your passport two weeks before going on your honeymoon… you cry a little bit in your car and then you get on rsvppassports.com! I had the pleasure o... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
A great service, very easy and they help you and fully communicate with you during the entire process. Get together what they require, FedEx it to them and they do everything for you. Sharlett was fan... See more
Company replied
This was such a simple and smooth process! Had a minor miscommunication at the post office when we were getting things together to ship off, but Sharlett was literally a phone call away and we got it... See more
Company replied
Sharlett was very helpful and patient with me as I was stressed to try to get my passport completed before my trip. I ended up using a different service because I waited even closer to the date than t... See more
Company replied
4.8
Excellent
51 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Sharlett was amazing to work with
Sharlett was amazing to work with. Very helpful and responsive.
21 April 2026
Unprompted review
Reply from Rsvpassports
Hi Gabrielle,
Thank you so much for taking the time to share your experience. I’m glad to hear Sharlett was responsive and helped make the process smooth for you.
Safe travels,
RSVP Passports Team
Everything was done professionally and…
Everything was done professionally and accurately. I couldn't have ask for a better service representative. Thank you!
16 April 2026
Unprompted review
Reply from Rsvpassports
Thank you for your kind feedback Jason!
We’re so glad to hear that everything was handled professionally and accurately, and that you had a great experience with our service representative. Providing reliable and attentive service is always our goal.
We truly appreciate your support and happy to have assisted you. Enjoy your travels!
The RSVP Passports Team
Had an amazing experience
Had an amazing experience with RSVPassports! We dealt directly with Sharlett, and she made sure to answer promptly through email and even set up a phone conversation to answer questions about expediting a passport. She took steps to ensure my son‘s information was kept safe. She also communicated regularly and kept us up-to-date on the process. She provided a checklist that was perfectly detailed, so when my son went to turn in his documents to the Passport Acceptance facility they complimented him for having everything in perfect order. I was nervous at first to give so much personal information, but Sharlett and RSVP Passports proved to be professional, trustworthy, and we had a passport in hand within a week of turning in all of the documents. I can 100% recommend this company.
8 April 2026
Unprompted review
Reply from Rsvpassports
Thank you so much for your detailed review and for trusting RSVP Passports with such an important process Heather!
We’re thrilled to hear of your experience with Sharlett. She truly takes pride in providing clear communication, thorough guidance, and ensuring every client feels confident and secure throughout the process—especially when handling sensitive information.
It’s great to know the checklist helped everything go smoothly at the Passport Acceptance Facility, and that we were able to deliver your son’s passport within your timeline.
We sincerely appreciate your recommendation and are always here if you need assistance. Wishing you smooth travels and an incredible time away!
The RSVP Passports Team
Sharlett was amazing and kept me…
Sharlett was amazing and kept me informed throughout the process. Timelines were just as expected and very quick.
7 April 2026
Unprompted review
Reply from Rsvpassports
Thank you for taking time to sharing your feedback Aditya,
We're thrilled to hear that Sharlett provided such an amazing experience and kept you informed every step of the way. We also always strive to meet the expectation of timelines set and smooth delivery, so thank you for sharing this detail with us.
Wishing you the best on your travels!
RSVP Passport Team
Great communication and help from…
Great communication and help from Sharlett!
1 April 2026
Unprompted review
Reply from Rsvpassports
Thank you for your kind feedback Demaris! We're glad you appreciated our clear communication. it's wonderful to know that Sharlett delivered such good service for you. We'll be sure to share your feedback with her—it will mean a lot!
We truly appreciate your trust in RSVP Passports
10/10 recommendation
What do you do when you realize you have to renew your passport two weeks before going on your honeymoon… you cry a little bit in your car and then you get on rsvppassports.com! I had the pleasure of working with Sharlett, who made the process very seamless, it did cost me about $800 in total, but I receive my new passport within a week of starting this process (YES 7 days).. I would do it 10 times over again, and I highly recommend especially if you want fast, reliable, trustworthy service! Thank you for all of your help!!
1 April 2026
Unprompted review
Reply from Rsvpassports
We truly appreciate you taking time to share this review Demyya! We can only imagine how stressful that moment must have felt, but we’re so glad you found us when you did.
It’s fantastic to hear that Sharlett was able to step in and make the entire process smooth, fast, and reassuring during such an important time. Delivering your passport within 7 days is the kind of efficient, reliable service we aim to provide, especially for urgent situations like yours.
We also appreciate your honesty about the cost and your trust in our service—it means a lot to know you’d choose us again.
Wishing you many wonderful travels ahead! Thank you again for your recommendation from the RSVP Passports Team
Wonderful
Wonderful! Sharlett was the best. Walked me through the process. She was always checking up and updating me. I got my passport within the timeframe she told me.
1 April 2026
Unprompted review
Reply from Rsvpassports
Thank you so much for sharing your experience! Sharlett will be delighted to know her guidance, regular updates, and support made the process smooth and reassuring for you.
We’re also glad everything was completed within the promised timeframe—that’s exactly the level of service we strive to provide. If you ever need assistance again, we’re here to help!
Thanks again for choosing us.
RSVP Passport Team
This was the most seamless process I’ve…
This was the most seamless process I’ve experienced. I was talked through every step and when I made a mistake, I was shown the correct way. I have recommended this to all of my friends.
30 March 2026
Unprompted review
Reply from Rsvpassports
Thank you so much for your amazing feedback Ronald! We're delighted to hear that you found the process so seamless and that our team was able to guide you every step of the way. Mistakes can happen, so we’re especially glad we could support you and get everything back on track quickly.
It truly means a lot that you’ve recommended us to your friends—your trust and support are greatly appreciated.
RSVP Passports Team
Excellent communication
Excellent communication, throughout the process - delivered as promised!
16 March 2026
Unprompted review
Reply from Rsvpassports
Thank you for taking time to share your experience Jacob.
We’re thrilled to hear that you found the process well-communicated from start to finish, and that your passport arrived timely, it’s great to know we delivered on that for you.
We truly appreciate your trust in the RSVP Passports Team
Every step of the process was met wi
Every step of the process was met with immediate communication. I had a lot of questions and concerns due to the timing of the trip and passport process. I recommended RSVP to others who want a seamless experience as well.
16 March 2026
Unprompted review
Reply from Rsvpassports
Thank you for sharing your experience Kristen.
We completely understand how stressful travel planning and passport concerns can be, so it means a lot to know we could help put your mind at ease. We are thrilled to hear that our team was able to provide prompt communication and support throughout.
Hoping the best on your travels!
RSVP Passports Team
had great experience…
A had great communicative experience with Sharlett, who made sure reminds me it was comprehensive and that I had gotten my passport on time.
26 March 2026
Unprompted review
Reply from Rsvpassports
Thank you for taking time to share your feedback Devin.
We strive to keep clients well-informed and ensure every detail is handled thoroughly, including making sure passports arrive on time. Sharlett will be delighted to hear that you had a positive and communicative experience.
Your appreciation means a lot to us.
RSVP Passports Team
Reply from Rsvpassports
Hi Charles,
Thank you so much for your review! We’re so glad to hear that our communication helped make the process easy for you. We hope you have an amazing trip!
Best,
The RSVP Passports Team
The customer service
The customer service, prompt follow-up, clear instructions and constant communication with each step of the renewal process was phenomenal! Initially I was semi-stressed about not being able to have my passport renewed and back in time for my travel, and not only was it back to me in time, but well ahead of the identified time I was provided in the beginning of the process. This process was very streamlined and easy to execute from the online self-service portion of completing the form, to the verification process with the representative, to sending all required documentation, to acknowledgments and status updates, I was very impressed! While I don’t recommend waiting to the last minute as I did to get your passport renewed, if you find yourself in this position you can count on them to get the job done!!
20 March 2026
Unprompted review
Reply from Rsvpassports
Thank you so much for this incredibly detailed and thoughtful review!
We’re absolutely thrilled to hear that our customer service, communication, and step-by-step guidance helped make what could have been a stressful situation feel smooth and manageable.
We especially appreciate you highlighting the timeline—getting your passport back ahead of schedule is exactly the kind of outcome we strive for, particularly in time-sensitive situations.
And we completely agree—while planning ahead is always best, we’re proud to be a reliable option when needed!
Wishing you an amazing trip ahead!
The RSVP Passports Team
Great communication!
they provided clear and fast communication! I'm very thankful for their help.
20 March 2026
Unprompted review
Reply from Rsvpassports
Thank you so much for your kind feedback Lianna!
We’re delighted to hear that you appreciated our clear and fast communication—our team works hard to keep everything straightforward and timely, so your words truly mean a lot to us.
We’re very grateful for the opportunity to assist you.
RSVP Passports Team
Service was top notch
Service was straightforward, quick, smooth and on time! Let us know what was happening with the progress and kept us informed 100 percent of the time!
19 March 2026
Unprompted review
Reply from Rsvpassports
Hello Marci,
Thank you for sharing your experience! We’re thrilled to hear that you found our service straightforward, quick, and smooth. Keeping our customers informed every step of the way is a top priority for us, so it’s great to know you felt fully updated throughout the process.
Thank you again for choosing RSVP Passports. Safe travels!
Highly recommend this service!!
A great service, very easy and they help you and fully communicate with you during the entire process. Get together what they require, FedEx it to them and they do everything for you. Sharlett was fantastic and super easy to work with, she called, messaged and emailed updates and all my questions and concerns were addressed and answered. The whole process took 1 week and my passport was at my door. 👍👍👏👏
17 March 2026
Unprompted review
Reply from Rsvpassports
Thank you so much for taking your time to share your experience with us Jeff.
We’re thrilled to hear that you found the process easy and well-communicated from start to finish, and that your passport arrived timely.
We’ll be sure to pass along your wonderful feedback to Sharlett—she’ll be delighted to hear how much you appreciated her support.
Have a great trip and smooth travels!
The RSVP Passports Team
Very professional and very fast
They communicated clearly thru every step of the process. Everyone was very professional. They constantly checked in and completed the whole process very quickly.
2 March 2026
Unprompted review
Reply from Rsvpassports
Thank you for your kind feedback Patrick! We're glad you appreciated our clear communication, professionalism, and quick turnaround. Wishing you smooth travels and an incredible time away!
The RSVP Passports Team
Sharlett was so helpful from start to…
Sharlett was so helpful from start to finish! She guided me through the process step-by-step and made it so easy! Her follow-up was great! Best customer service I’ve had in a long time!
16 March 2026
Unprompted review
Reply from Rsvpassports
Thank you so much for your sharing your experience Donna! We're so happy to hear that everything was simple and stress-free.
Providing clear guidance and consistent follow-up is something we take great pride in, and it's wonderful to know that Sharlett delivered such good service for you. We'll be sure to share your feedback with her—it will mean a lot!
Thank you again for choosing RSVP Passports!
BEST EXPERIENCE
I had a wonderful experience working with Sharlett at RSVP Passport. She was super helpful, responsive, and went above and beyond, even staying up late to help ensure my passport was delivered smoothly. The entire process was incredibly fast, it took only about a week from the time their team submitted my passport in person to when it arrived at my home. I’m very impressed with the service and would highly recommend Sharlett and RSVP Passport to anyone who needs passport help.
13 March 2026
Unprompted review
Reply from Rsvpassports
Thank you so much for your thoughtful review Cynthia!
We're thrilled to hear that you had such a positive experience with Sharlett and the RSVP Passports team, and that they made sure everything was seamless from submission to delivery. Sharlett will be happy to hear that her dedication made a difference in your experience.
Your recommendation for our service means the world to us. Thank you again for trusting RSVP Passports—we’re always here if you need assistance in the future!
— RSVP Passports Team
The personnel were extremely helpful
The personnel were extremely helpful in answering any of my questions in a timely manner. I also really appreciated I could text them with my busy schedule it allowed me to maintain communication better, I stayed well informed throughout the entire process!
10 March 2026
Unprompted review
Reply from Rsvpassports
Thank you for sharing your feedback Cole. We’re so glad to hear that our team was able to answer your questions quickly and keep you well informed.
We know how busy schedules can be, so we’re especially happy that the ability to communicate by text made things easier and more convenient for you.
We truly appreciate you taking the time to share your experience and for trusting us with your passport needs!
— RSVP Passports Team
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