RST Breakdown Recovery Reviews 

92
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company across all offered services. Customers consistently praise the friendly staff and office team for their empathetic approach, clear communication, and swift assistance during stressful vehicle breakdowns abroad. People note that recovery drivers arrive promptly, handle cars with utmost care, and ensure safe, comfortable transport all the way back home. Though some customers experienced minor communication barriers, language differences, or initial driver complaints regarding waiting times, the overall support remained highly reliable. Consumers truly appreciate receiving transparent progress updates, prompt problem resolution, and professional handling throughout difficult international towing situations.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, praising team members and various drivers for being... See more

Service

Clients share positive opinions on service, highlighting exceptional, quick, and responsive assistance during... See more

Customer service

Reviewers express great satisfaction with the customer service, highlighting reassuring communication and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals and safe... See more

Response time

Consumers find response time to be exceptionally positive, frequently praising prompt and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From calling and speaking with Daniel who was very professional, polite and helpful, we felt comforted in what was a very stressful situation, on the M20 in the rain. The driver George, arrived w... See more

Rated 5 out of 5 stars

Excellent service!!! Rang up and phone answered immediately (life saver especially when we’re in an emergency situation)!! Showed loads of empathy and kindness in such situation and was kind enough to... See more

Rated 5 out of 5 stars

Our car required recovery from mid France to the UK following a breakdown. From first enquiry with RST, the focus was on support and solutions. Daniel is an excellent communicator and kept us updated... See more

Rated 5 out of 5 stars

From start to finish Daniel was brilliant. We required both us and our car to be transported from Reims to Calais; Daniel sourced a French truck & driver, they arrived within 2.5hours and drove us saf... See more


Company details

  1. Towing Service

Written by the company

RST Breakdown Recovery offers a comprehensive 24/7 roadside assistance and vehicle recovery service throughout the UK. Specialising in emergency recovery, their services encompass on-the-spot repairs and towing to ensure prompt vehicle recovery during mechanical failures. Additionally, they provide mobile tyre services for flat tyres and jumpstart assistance for dead batteries. Operating with a team of professionally trained drivers and utilising advanced recovery trucks, they aim to provide swift, safe, and stress-free assistance to stranded motorists. RST Breakdown Recovery emphasises affordability and efficiency in their operations, catering to both emergency situations and regular callouts. For more details, you can visit their official website: RST Breakdown Recovery.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

92 reviews

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4.7

All reviews

(92)

48 reviews in the last 12 months

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Rated 5 out of 5 stars

From the moment I made the enquiry they…

From the moment I made the enquiry they came back with we could get it this afternoon. After 4 days of stress and being let down by the RAC European recovery, In dispatched this company at at 07:00hrs uk time the following day after being given the go for recovery my vehicle was on a trailer being brought back to the uk and dropped off at a garage of my choice.
From having 5 sleepless nights dealing with French red tape, my vehicle was back in UK soil and under my control as it had to be abandoned so I could bet back to the uk.
Excellent communication all around and updated with its location, I can’t say how thankful I am to this company for the international rescue

23 September 2026
Unprompted review
Rated 5 out of 5 stars

We broke down in France

We broke down in France, in August when everything including garages are closed for weeks.
We had no European cover, so we were pretty stuffed.
I reached out to RST Breakdown, and Daniel went above and beyond to get our car back to the UK.
He was amazing, quick to respond to messages, and very professional.
I would 100% recommend this company to anyone finding themselves in a similar position.

11 August 2026
Unprompted review
Rated 5 out of 5 stars

5 star review for getting us & dog home…

5 star review for getting us & dog home from France on Tuesday. Adam was a delight..nothing was too much trouble, everything dealt with good humour including adding dog to ticket & having him with us in the vehicle rather than stuck in crate in van( Adam sorry for the dog hairs🦮!) His positive attitude really helped to lessen the effect of what had been quite a traumatic incident Communication with the company was excellent & we felt supported throughout.
With thanks Phillipa & Steve Watkins + Geoffrey🦮

4 August 2026
Unprompted review
Rated 5 out of 5 stars

I would to thank all staff at eat from…

I would to thank all staff at eat from phone calls to the recovery driver in getting us back from France was informed of the cost of recovery and updates of collecting vehicle to be recovered and making it a little bit stressful

8 August 2026
Unprompted review
Rated 5 out of 5 stars

RST to the rescue!

We rang RST in our hour of need and they did not let us down! Infact saved the day in very difficult circumstances. Exceptional service, quick, responsive and quite frankly amazing. Highly recommended. Many thanks.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Campervan Accident

Had a campervan accident in south of France and lost our transport and accommodation in one foul swoop - just wanted to get home and these guys were great in sending someone over and had us back within 48 hours along with the van - everything was sorted for us - hopefully won’t need to use again but would certainly recommend. Thanks x

23 June 2026
Unprompted review
Rated 5 out of 5 stars

They fulfilled all their agreement and…

They fulfilled all their agreement and arranged to recover and repatriate my Caravan Range Rover car myself wife and dog in the time frame stated . They took away all the stress and Dee our driver was exceptional . Good company and kept us fully informed and drove us safely home . Well done Dee reversing the caravan down my drive at 2 am in the morning what a star . I would highly recommend . Many thanks to all

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Our campervan developed a steering…

Our campervan developed a steering problem in France, our breakdown insurance company exacerbated the situation with their inefficient handling.
They put us in a hotel while they ‘searched for a specialist’ mechanic to fix our problem.
After 7 days we were no further forward, so I contacted RST and communicated with Daniel.
Within an hour or so I had a quote for the recovery of me and my wife and dog and campervan to the UK.
Daniel arranged for Mark to collect us all from Sensil France.
Despite being told of our planned recovery, our insurance company moved our campervan to Anotole, about an 90 minute drive further south.
The insurance company promised to send a taxi to take us from Sensil to Anotole to meet Mark and collect our campervan.
The taxi never arrived, I contacted Mark and without hesitation he agreed to pick us up on the way.
Campervan was collected, ferry was reached on time, campervan was taken to my chosen location and unloaded. Mark had even had the foresight to book the pet lounge for us and our dog.
If your travelling to Europe by road put RSTs number in your phone, I hope you won’t need it, but you will be glad if you do.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Having had car problems while in…

Having had car problems while in France, I needed recovery of a car, trailer, two adults and a doggie back to the UK.
I did a Google search and RST came up, I reached out and a chap called Daniel got back to me.
We discussed my situation and he came up with a solution and price, which wasn't quite as expensive as I expected, I already had a shuttle crossing booked and asked if we could use that, Daniel came up with a solution and a revised price, which suited. We agreed and we're put in contact with another chap to sort detail, this was the only sticking point, I had to emphasise my requirements, I was restricted in flexibility, but we reached agreement and a date and time for pick up arranged.
On the Day our driver, Ferik arrived, within 5 mins of the agreed time. He took control of the situation, loaded the car, hooked up the trailer got my wife, me and Jagger the dog into the cab, then off we went.
He was polite, courteous and a delight to share the drive with, plus, big bonus, he loved Jagger.
We arrived at our destination with two hours to spare.
I was expecting disappointment, but was pleased with the whole experience.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Having experienced a breakdown in the…

Having experienced a breakdown in the French Alps and having absolutely no idea what to do, RST came to the rescue. At such a time of stress, their reassuring and confident communication put all our concerns at ease meaning that we could focus on getting ourselves home safe in the knowledge that the car would get home at some point too. Despite the logistics, the car returned safely to the UK within a week and made its way to our local garage a week later. The team kept me informed of what was happening throughout and were fabulous. I hope to never have to use them again, but if the same fate befalls me again, I know who to contact! Thank you.

29 March 2026
Unprompted review
Rated 4 out of 5 stars

France breakdown

We couldn't drive our car back from south west France to the UK and being without European breakdown insurance ( big mistake!) found RST from a Google search. Helpful quick response and quote given. Car delivered back to UK within the week so got the job done, what more can you ask

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Company and service

Great Company and service
The team recovered my Mercedes from France to the Uk
Quick service
Best price I had been quoted
No fuss
Extremely organised team
Very professional would absolutely recommend this company
Simon Uk

9 April 2026
Unprompted review
Rated 3 out of 5 stars

It was a very good experience booking but can't say the same thing for the driver.…

It was a very good experience at booking stage via WhatsApp. Response was prompt, accurate and satisfactory. Quote was fair compared with the market.
This part I would give 5 star.
The issue is with the driver's attitude on our way to garage. He took another job after me and when we arrived to main dealership he was quite rude complaining about waiting time for dropping the car as the dealership was slow showing him parking spot.
He claimed more money and his manner was rude towards me.
At the end the job was done, he apologised but this was a bitter experience. I would be reluctant to book in again although I appreciate this is an outsourced job to vendors.

2 April 2026
Unprompted review

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