RSC New Homes Reviews 

263
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and supportive approach, making the home-buying process much easier and less daunting. The service provided is frequently described as excellent, with many people highlighting clear explanations, efficient communication, and a smooth overall user experience. Reviewers are particularly impressed with the outstanding customer service, noting quick response times to inquiries and proactive updates that kept them informed at every stage. Many consumers appreciate the personalized attention and the team's ability to simplify complex processes, ensuring a stress-free journey for both first-time buyers and repeat customers.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, knowledge, and... See more

Service

People report positive experiences with service, often highlighting the exceptional support and... See more

Customer service

Users describe positive interactions with customer service, highlighting the exceptional communication and... See more

User experience

Customers consistently note positive experiences with user experience, often highlighting how professional... See more

Response time

Reviewers mention positive feedback about response time, with many highlighting the promptness and efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

To Steven & all who helped us from RSC when buying our first home, thank you so much for all your help, guidance and support to two, slightly clueless, young but now proud homeowners. We couldn’t have... See more

Rated 5 out of 5 stars

Matthew, Denise and Danielle have been wonderful during my mortgage journey. Despite already working as underwriter and knowing the process, they fully explained each aspect and kept me informed. They... See more

Rated 5 out of 5 stars

Fantastic company. Steven was our advisor and he went through everything from start to finish and found us the best deal that would still be valid as it was 10 months from our first conversation to co... See more

Rated 5 out of 5 stars

As a first time buyer, the buying process was a little daunting. Didn't really understand everything and felt open to being ripped off a little bit but the service provided (by Tolga Koch) was very op... See more


Company details

  1. Mortgage Broker

Written by the company

RSC have financial advisors across the UK, available seven days a week, to give you tailored advice, to help you search for the most suitable; mortgage, protection and insurance products. With appointments available over the phone, and face to face. Our experienced advisors can advise and arrange all types of mortgages from new build, to subsequent mortgages and re-mortgages for your primary home as well as long term property investments with Buy-to-Let properties. We are also able to offer advice on mortgage protection and associated insurances, allowing us to take care of all your financial worries.


Contact info

4.9

Excellent

TrustScore 5 out of 5

263 reviews

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4.9

All reviews

(263)

80 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing job

Amazing job, thanks everyone from RSC new homes. I’m self employed and these guys went above and beyond to get this over the line where most companies would have given up.

23 August 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend RSC homes.

Highly recommend RSC homes.. I used them for my mortgage application after spending 4 months with a previous advisor and got nothing in return as the advisor was always going on holiday and I had to wait for him to get back because he was the only one that can access my file and never processed my application after paying. I got in contact with rsc after, paid them zero amount and had my mortgage offer in less than 2 weeks and the whole mortgage sorted in less than 3 months. Their staff are well trained, well mannered and effective. Even if one goes on holiday, another person will respond to you and answer your queries..thank you RSC homes

26 July 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

We had a fantastic mortgage appointment with Tolga Koch at RSC - Tolga listened to our requirements, what was important to us and provided recommendations that matched our needs. From appointment to receiving our mortgage offer took just over a week - so fast and efficient because Tolga had gathered all the information required up front.
Before dealing with Tolga we had regular check in calls with Jack Cumston who called when he said he would, told us all about the process and what to expect when we had our call with Tolga, and then following our appointment we had brilliant service and support from Denise Warrington, Adam Doran and Sabrina Southall. We want to recognise these individuals as they really went above and beyond to get things moving for us.

20 August 2024
Unprompted review
Rated 5 out of 5 stars

Would highly recommend!

RSC were helpful, attentive and knowledgeable. They didn’t charge and were able to answer any queries we had. Would definitely recommend and use again.

29 May 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding

Fantastic company to deal with. Great range of products and professional, personal service. Particular thanks to Charlotte and Emma for all their help

4 July 2024
Unprompted review
Rated 5 out of 5 stars

RSC is the best

After paying a previous mortgage advisor £500 with offer declined after 2months of waiting, I came across RSC and they got me a good deal within a month without charging me a dime. I’ll highly recommend them. Thanks to Sabrina Southhall, Denise Warrington and Steven Sanderson. They are the best.

15 June 2024
Unprompted review
Rated 5 out of 5 stars

RSCNewHomes

Been a really good experience dealing with RSCNewHomes for a mortgage on my new build house.
From the initial conversation with Martin and then with Emma from the customer relations team. They made everything quick and easy.
Many thanks for all your help.

18 June 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service throughout I highly recommend RSC

Fantastic service from Mo Hussain & the RSC team from start to finish. By far the easiest mortgage experience I have ever had. I would highly recommend RSC and would definitely use them again. Thank you all for getting things done so quickly & efficiently, the stress was completely taken away for me. Fabulous 😁

21 June 2024
Unprompted review
Rated 5 out of 5 stars

Discussion on options of different lenders and interest rate

Discussion with Mo Hussain
I had a detailed discussion with Mo Hussain and he was able to work through all my documentations and profer the best solution in terms of my best options for lenders within the shortest possible time as well as the best option in terms of insurance.

Kudos Mo, thanks for doing a great job! You really helped us a great deal. Wishing you all the best in your career endeavors

24 May 2024
Unprompted review
Rated 5 out of 5 stars

Paul Knowles is an absolute legend when…

Paul Knowles is an absolute legend when it comes to giving customers the right products to match their needs.
God bless you always and I would always recommend you to people your are ace and so knowledgeable on everything to do with finance and mortgages xxxxx

Thank you
Nin x

3 June 2024
Unprompted review
Rated 5 out of 5 stars

Great First Time Buyer Experience

As a first time buyer, I had no idea what was involved or what to expect throughout my mortgage application journey. Everyone I spoke to were incredibly helpful, and were more than happy to help answer any questions I had either over the phone or through email, and kept me informed each step of the way. They made my whole journey from end-to-end very easy and much less stressful than I had anticipated.

28 February 2024
Unprompted review
Rated 5 out of 5 stars

Will Use Again

Nothing but nice from start to finish, from dealing with Ian asking nearly all the silly questions I could think of, he was brilliant up to dealing with Emma who was so cheerful and pleasant on the phone, very informative nice one 👍🏼

17 May 2024
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

We have used RSC since buying our first home in 2016 and we would 100% recommend. The customer service is fantastic from start to finish. Special thanks to Chung for his knowledge, support and understanding, nothing was too much trouble and all queries were responded to quickly via email/phone. We appreciate your help in making the process as seamless as possible. We definitely plan to continue using RSC New Homes in the future.

1 May 2024
Unprompted review

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