royalportraits.com Reviews 226

TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

This is a scam - pure and simple. These guys took more than $300 off me, with expedited delivery back in October.. Will not refund or reply to their customer service emails - or on messenger- shockin... See more

Rated 1 out of 5 stars

While I feel for everyone else's horrible experiences I DO feel a sense of peace that I am not alone. I couldn't find any other negative reviews until I dug deep! My order was placed Nov 2. Since that... See more

Rated 1 out of 5 stars

Seems like a Scam to me. Ordered a digital file and after a week I asked them when I can expect delivery- got a standardized reply from Customer Service. Couple of days later another enquiry and sa... See more

Company details


Contact info

1.3

Bad

TrustScore 1.5 out of 5

226 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Thieves

DO NOT ORDER FROM THEM THEY ARE THIEVES. FACEBOOK NEEDS TO STOP RUNNING ADS FOR THESE SCAMMERS. I ONLY HIT 1 STAR BECAUSE I HAD TOO. MY RATING WOULD BE NEGATIVE 100

3 July 2021
Unprompted review
Rated 1 out of 5 stars

Ordered BOGO dog bed deal from…

Ordered BOGO dog bed deal from Instagram ad in mid February, received order confirmation and thank you via email with CC transaction shown, it is now late June with no delivery or further communication from them. Website is no longer in service.

22 June 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY!!!

Like many others, I ordered and paid for two portraits in early Nov 2020 (Christmas presents for my husband) and have been fobbed off so many times, it's untrue. Absolutely 100% the worst customer service I have ever experience. I suggest you DO NOT PLACE ANY ORDERS!!!

2 June 2021
Unprompted review
Rated 1 out of 5 stars

I JUST WANT MY MONEY BACK

It’s been a YEAR since I’ve ordered. And I don’t even want to recieve it anymore. I got my digital version through email and it looks terrible. I JUST WANT MY MONEY BACK

12 May 2021
Unprompted review
Rated 1 out of 5 stars

THE GREAT REVIEWS HERE ARE SCAMS TOO

Ordered 2 products in July of 2020. When one didn’t arrive (has never arrived) I cancelled and asked for a refund. Was given the run around till it was too late to dispute the 1st charge. The second item has also never arrived. Emails were rarely responded to. There was no phone # nor physical address given. The last one, in early December, promised my order was on the way. They seemed to have shut down everything in December and nothing has arrived. They kept over $120 of my money. It looks like these scammers have reopened as ‘Regal Portraits’. Same verbiage, same products offered.

***BTW - I just looked at who rated this scam as “Excellent”. All of them (about 25) are from The Phillippines except four: 2 are from India, 1 from Bangladesh, and the other from U.A.E.***.

So TRUSTPILOT you need to examine these reviews

27 April 2021
Unprompted review
Rated 1 out of 5 stars

It's a scam

It's a scam. My order was never produced. I did see, right as this business was closing, a company called Turn Me Royal popped up. They look exactly the same. I wouldn't trust either.

26 April 2021
Unprompted review
Rated 1 out of 5 stars

Biggest Scam Ever!

I order back in October 2020 for my a wedding present for my best friend and wife. Never got anything. Just an automated email. Screw this fake ass company. I truly wish horrible things to the owner of this compnay who takes innocent people's money. Seriously, jump off a bridge bro.

24 April 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM THEM

DO NOT ORDER FROM THEM! I ordered in August 2020. I have emailed them every two weeks and have only received 1 un-automated response. I still have not received the item(s) or even a shipping notification. This company is a scam.

21 April 2021
Unprompted review
Rated 1 out of 5 stars

UNDELIVERED

I ordered a portrait on Nov 2 for a christmas present.
I was charged but have not received anything portrait or any word from the company.

12 April 2021
Unprompted review
Rated 1 out of 5 stars

Do not order..

Do not order... I ordered in August , and still have not received my portrait. I paid for expedited shipping and I still did not receive anything. I just want my money back because the whole system is scam, down to the automated response. Don’t waste your money!!

11 April 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look