Greenbet Reviews 

1,901
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 153 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, patient, and professional when assisting with complex matters. Many people shared that the service provided was excellent, feeling relaxed or highly supported throughout their interactions. Some people felt that response times were an issue, with consumers reporting waiting periods of up to 43 minutes or lengthy hold times. Additionally, there were comments suggesting issues with the registration process itself, such as delays in document posting and the complexity of website features, and some felt a lack of consideration regarding personal requirements.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, patience, and professional... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising staff members for being... See more

Service

Users describe positive interactions with service, highlighting first-class care and quick puppy... See more

Response time

Customers had ambiguous experiences with response time, reporting both fast interactions and severe delays.... See more

User experience

Customers consistently note positive experiences with user experience, finding the process seamless and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The registration form (form 8) would not work on line. Telephone answered in about 8 minutes by Olivia. She was pleasant, calm, patient, understanding and very professional. There was a history of is... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience Ella was very patient and helpful. Guided me through the the change of ownership online as I was having problems with and made clear with her instructions. So big thank you from... See more

Company replied

Rated 5 out of 5 stars

We had issues with your system when registering our litter. We called in and fortunately spoke to Gloria who was extremly helpful and patient. She was able to correct the error and process our payme... See more

Company replied

Rated 5 out of 5 stars

Maria was lovely and so easy to talk too. So helpful and knowledgeable and helped me in so many more ways than I had called up for initially. She guided me to different areas of how the kennel club c... See more

Company replied


Company details

  1. Animal Protection Organization

Written by the company

Greenbet is an online gaming platform shaped around growth, fresh discovery, and a balanced digital environment. Layered green tones separate featured releases, favourites, promotions, and account controls without overwhelming the screen. The identity feels active yet composed, giving players a clear path between entertainment, information, and settings. The catalogue combines high-RTP video slots, high-volatility titles, crash games, and progressive jackpots. RTP represents theoretical returns across extended gameplay rather than a guaranteed result. Volatility describes how outcomes may differ in frequency and size. Crash games require collecting a rising multiplier before the endpoint, while progressive jackpots expand and trigger according to each title's published mechanics. Eligible newcomers may review a Greenbet welcome package containing a deposit bonus and free spins. Wagering requirements, rollover calculations, game contribution percentages, maximum stake limits, and expiry periods establish practical boundaries. Reading the terms first identifies qualifying titles and clarifies when associated winnings may become available for withdrawal. Greenbet brings deposits, withdrawal requests, and transaction history together inside an organised payment section. Processing duration can vary by payment method, verification status, and unresolved promotional obligations. Status indicators reveal whether a transfer is pending, under review, completed, or waiting for additional documents. The responsive Greenbet interface carries its fresh structure across computers, smartphones, and tablets. Search filters, RTP figures, jackpot explanations, bonus conditions, and payment controls remain accessible on compact screens. Players can compare mechanics or monitor transactions from supported devices. Enter Greenbet, explore the available branches, and choose the direction of your next session.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,901)

153 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

After a really bad experience last…

After a really bad experience last week, I spoke to Liv, who couldn't have been more helpful. She should be rewarded for her kindness.

6 February 2026
Unprompted review
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Reply from Greenbet

Thank you very much for your review, we appreciate the time taken.

Rated 5 out of 5 stars

Litter Registration had taken over a…

Litter Registration had taken over a week to be even looked at,but,the young lady I spoke to checked it while I was on the phone,pushed it thru',so that I could put an advert on.Disappointed with all these extra costs for posting hard copies out with the price of the registrationd ATM

26 January 2026
Unprompted review
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Reply from Greenbet

Thank you for your review. We appreciate your feedback. Digital documentation was introduced so that breeders and owners have their certificates in their account promptly. The RKC are also committed to becoming more sustainable now and in the future.

Rated 5 out of 5 stars

Lovely lady talking me through my…

Lovely lady talking me through my queries. Very professional and knowledgeable, well done Gloria

23 January 2026
Unprompted review
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Reply from Greenbet

Thank you so much for your review. We appreciate the time taken.

Rated 5 out of 5 stars

Marie - asset to the RKC

Marie was helpful, knowledgeable, answered my questions and is an asset to the RKC!

23 January 2026
Unprompted review
Greenbet logo

Reply from Greenbet

Thank you so much for your review. We appreciate the time taken.

Rated 5 out of 5 stars

Exceeding Expectations

Marie was polite, professional and highly efficient. She took ownership of our issues and delivered a highly satisfactory resolution in a timely manner.

22 January 2026
Unprompted review
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Reply from Greenbet

Thank you so much for your review. We appreciate the time taken.

Rated 5 out of 5 stars

Helpful and Efficient

Loren was extremely helpful, patient and kind she got my problems sorted and gave some helpful advice too.

20 January 2026
Unprompted review
Greenbet logo

Reply from Greenbet

Thank you so much for your review. We appreciate the time taken.

Rated 5 out of 5 stars

We had issues with yRegistering our litterour system when…

We had issues with your system when registering our litter.
We called in and fortunately spoke to Gloria who was extremly helpful and patient. She was able to correct the error and process our payment.
Thank you Gloria - we wish all agents were as helpful!

15 January 2026
Unprompted review
Greenbet logo

Reply from Greenbet

Thank you for your valuable feedback.

Rated 5 out of 5 stars

Kindness

Very, very helpful, so polite and friendly, new exactly what to do.

14 January 2026
Unprompted review
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Reply from Greenbet

Thank you for your review.

Rated 5 out of 5 stars

Gloria was a great help in assisting us…

Gloria was a great help in assisting us with our Kennel Name application issues. She worked with me on the telephone until our problems were resolved. First class service from this lady!

7 January 2026
Unprompted review
Greenbet logo

Reply from Greenbet

Thank you for taking the time to leave us a review, we really appreciate it.

Rated 5 out of 5 stars

Marie was super helpful …

Marie was super helpful in trying to sort my query.
It was great to chat with a fellow Bristolian.
Update: By the time I got home my query was sorted. Thank you so much Marie 😊

8 January 2026
Unprompted review
Greenbet logo

Reply from Greenbet

Thank you for leaving us a review, we're glad we could help and resolve your query.

Rated 5 out of 5 stars

Lady

The lady was very nice and explain me a lot of things

6 January 2026
Unprompted review
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Reply from Greenbet

Thank you for your review.

Rated 1 out of 5 stars

More excuses for ineptitude from the KC

Why, in spite of closing the brilliant KCAB scheme so that it's now incredibly difficult for buyers to source responsible breeders, and putting up the cost of registration to an astronomical £26 per puppy plus an extra fee for sending paper copies of the registrations, do the KC still take so long to send the documents? I've just received a dismissive email saying that they are inundated with work so we have to be patient with their delays in completing the registrations. I'm so fed up with the KC. Why don't they just get enough staff to deal with big registration demand. If they had any competition, they would have to improve things fast; but they haven't, so they don't.

3 January 2026
Unprompted review
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Reply from Greenbet

Thanks you for your review and your valuable feedback which is appreciated. We have looked at your recent litter application which was submitted during the Christmas period when your puppies were over 13 weeks old. As there have been only 4 working days since your submission this is not a case of a lack of resource but a lack of working days for processing. We understand the point you make regarding the auto messaging you receive when you submit your application and we will pass your comments on to the team. Thank you once again; we will be in touch if we require anything further from you in regards to your application.

Rated 5 out of 5 stars

Gloria was wonderful, helpful & knowledgeable

Spoke with Gloria today and she was very kind incredibly helpful I have had many bad experiences with KC and today was the very first one Iv had with someone who was helpful, kind and so knowledgeable. I will always be asking to speak to her in the future and today’s experience has given me a slight glimmer of hope about KC again

16 December 2025
Unprompted review
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Reply from Greenbet

Thank you for taking the time to leave us a review, we really appreciate it.

Rated 5 out of 5 stars

Olivia and Natalie couldn't do enough…

Olivia and Natalie couldn't do enough to help me when registering a litter.
I last used the (R)KC 9 years ago. They were elitist, rude and unhelpful.
What a change now!
Absolutely fantastic service

8 December 2025
Unprompted review
Greenbet logo

Reply from Greenbet

Thank you so much for taking the time to leave a wonderful review.

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