Royal Kennel Club Reviews 

Marie was fantastic patient and helpful. Great experience speaking to someone over the phone today for the first time. she made me feel at ease she was very knowledgeable. 5star *****

Great customer service. Liv happy to help guide me through the process to ensure that I have what I need quickly. Thank you so much for your support.

Rang up and advisor listened to the problem about email address and happily helped and got it sorted aswell contacting another department for me thank you again for your help

Spoke with a lady called loren today,she was absolutely fantastic,nothing was too much trouble for her,dealt with my enquiry perfectly,she was a pleasure to deal with.

Today I had a query regarding an import registration, I spoke to Loren who was extremely helpful and knowledgeable.
She helped me with my initial enquiry and then sorted another problem that I merely mentioned briefly.
I’m very grateful for the help and advice

Excellent service

I found Gloria very helpful and understanding to my situation with my dog She’s very helpful and put me through to the right department that I needed to speak to.sort things out 😄

Marie was very knowledgeable and was able to guide me in the right direction.

Gary was very polite, professional, helpful and generally pleasant to interact with

A very professional,,clear and helpful service...I highly recommend....

Took time and patience with my queries and successfully solved my problems, Over the moon to know my puppies KC registration is in order and helped to make it successful Gloria you are one very special person the KC have x

Very difficult contact. Long waiting time for the phone to be picked up. There is no possibility to send an email. Where can I find an email address? Not everyone has time to sit by the phone for hours. It is much easier to write an email, but there are no email addresses on the Kennel Club website. Lack of respect for customers.

The staff are very very helpful and listened to the issue i had and guided me very well

The member of staff was understanding and sorted the problem really well.
Many thanks Gloria

Problems resolved, no fuss. Great customer service much appreciated.

Lauren was amazing . Very polite and helpful. Thank you for being patient and understanding . 🙂

The young lady was very friendly, polite and efficient in dealing with my change of ownership for my new puppy.

Natalie did a great job.

The wait in the phone was too long…

Natalie from the kennel club talked us through everything and made it so easy …brilliant service . Thankyou Natalie

Excellent advice and service