Was a little worried ordering online as had some negative experiences before with other companies. Anyway ordered and within a couple of days it arrived 6.58 am prior to 7-9am slot. Guy was polite a... See more
Company replied
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Needed to replace Quadrant shower cubicle completely our fault ordered wrong size . It was replaced next day new one fitted perfectly. So pleased with quality of cubicle especially for the price. This... See more
Company replied
Super customer service . Ordered a walk-in in shower with 2x 800mm glass pieces but only 1 arrived . Bathroom was being fitted in 3 days so I contacted Royal Bathrooms and they shipped the missing ite... See more
Company replied
Parts arrived promptly, accurately and well packed. When we hit an issue (our fault entirely) they supported us with correcting and provided replacement bits to suit at fair price.
Company replied
Company details
About Royal Bathrooms
Written by the company
For over 30 years, we've been trusted by more than 200,000 customers to transform their bathrooms into stylish and comfortable spaces.
From designer heating to shower enclosures, vanity units and basins, to complete bathroom suites, Royal Bathrooms offer a wide range of premium quality, affordable bathroom products to fit every project.
The royal standard
We offer stress-free shopping and delivery across the UK, with suites arriving assembled and ready to fit. And our expert customer service team is on hand to support and help no matter what you need.
5-star service from Royal Bathrooms
Written by the company
- Free & Secure Delivery
- We offer free delivery on all orders, ensuring safe and timely arrival. Most products come within 2-3 working days with our standard delivery option. Your courier will call you in advance if you need to deliver medium, large or extra-large orders.
- 365 Days of Exchange
- Buy with confidence as we have a 365-days exchange policy, giving you enough time to reconsider and get the perfect products for your bathrooms.
- No Quibble Return Policy
- If you're not fully satisfied with your purchase, our hassle-free return policy ensures you can return your products easily, without demanding any reason.
- Buy Now, Pay Later
- Take advantage of the opportunity to buy the items in installments, it’s a way of getting to your dream bathroom without putting too much stress on the pocket.
- Extensive Product Range
- That is why we offer over a thousand products in our catalogue, ranging from vanity units to shower enclosures, bathroom suites, and furniture to everything in between. So, you will find what you are looking for.
- Outstanding Customer Service
- Our customer service team is always available to help you with any queries, offering expert advice to ensure you have the best shopping experience.
- Trade Account
- For better ways of restocking your clients with approved quality products at cheaper prices, you should sign up for our Trade Account.
Contact info
61-64 Sapcote Trading Center, B64 5QX, Cradley Heath, United Kingdom
- 01384 671200
- support@royalbathrooms.co.uk
- royalbathrooms.co.uk
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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I made a mistake when ordering
I made a mistake when ordering, I contacted the company, and it was sorted straight away, then to my amazement, it was all delivered the very next day, brilliant service.
29 September 2026
Reply from Royal Bathrooms
Hello Richard
Thank you for your feedback, We are glad you happy with the support provided in changing your order and the fast delivery once changed.
James from Royal Bathrooms
Great unit and quick delivery also…
Great unit and quick delivery also dealt with a damaged product caused by couriers well
29 September 2026
Reply from Royal Bathrooms
Hello Tracy
Thank you for your feedback, We are glad you happy with your order including the service.
Harry from Royal Bathrooms
Reply from Royal Bathrooms
Hello Doreen
Thank you for your feedback, We are glad you happy with your order including the service.
Adam from Royal Bathrooms
Great service
Product was 48% cheaper than anyone else. Easy to order, delivered within 2 days. Excellent.
25 September 2026
Reply from Royal Bathrooms
Hello Joseph
Thank you for your feedback, We are glad you happy with your order including the price paid and fast delivery.
James from Royal Bathrooms
Very efficient and friendly service.
25 September 2026
Reply from Royal Bathrooms
Hello Michael
Thank you for your feedback, We are glad you happy with your order including the service.
Harry from Royal Bathrooms
Royal bathrooms new Elva Toilet
Very straight forward and fast delivery the product is great.
23 September 2026
Reply from Royal Bathrooms
Hello Susan
Thank you for your feedback, We are glad you happy with your order being straight forward and the fast delivery.
Adam from Royal Bathrooms
Very good product and quick delivery
22 September 2026
Reply from Royal Bathrooms
Hello Israr
Thank you for your feedback, We are glad you happy with your order including the fast delivery.
James from Royal Bathrooms
Excellent service and quality product
From ordering online to home delivery the process was seamless. Arrived on time with excellent communication at each step of the way. Thank you Royal Bathrooms
24 September 2026
Reply from Royal Bathrooms
Hello Jeff
Thank you for your feedback, We are glad you happy with your order from start to finish.
Harry from Royal Bathrooms
Had a problem
Had a problem
With some damage on the first item I ordered, quickly responded to my email and resolved the matter, new item sent straight away. Great service
20 September 2026
Reply from Royal Bathrooms
Hello John
Thank you for your feedback, We are glad you happy with the support provided by the customer service team on the damaged item.
Adam from Royal Bathrooms
This company delivered delivery times my shower at…
This company delivered my shower at 6.00 in the morning. Apparently a common occurrence . They deny any responsibility and blame the courier for any problems. My advice is similar items are available elsewhere with normal delivery tine , use them
29 September 2026
Unprompted review
Reply from Royal Bathrooms
Hello Barry
Thank you for your feedback, We are very sorry to hear that your delivery arrived at 6:00am, as this is not within the acceptable delivery window. We completely understand how frustrating this must have been. Although deliveries are carried out by our courier partners, we take full responsibility for ensuring they follow the agreed delivery guidelines.
We will be raising this directly with the courier to address why the delivery took place earlier than stated and to prevent this from happening again.
Thank you for bringing this to our attention.
Kind Regards
Royal Bathrooms
Reply from Royal Bathrooms
Hello Mark
Thank you for your feedback, We are glad you happy with your order including the fast delivery.
James from Royal Bathrooms
Product was really good .delivery was…
Product was really good .delivery was really quick
23 September 2026
Reply from Royal Bathrooms
Hello Chris
Thank you for your feedback, We are glad you happy with your order including the fast delivery.
Harry from Royal Bathrooms
I ordered a back lit mirror for my…
I ordered a back lit mirror for my customer and requested next day delivery. I received it the next day and the courier even phoned and texted with the delivery window so I knew when to expect it.
21 September 2026
Reply from Royal Bathrooms
Hello Edwin
Thank you for your feedback, We are glad you happy with mirror including the fast delivery and the updates for delivery.
Adam from Royal Bathrooms
Reply from Royal Bathrooms
Hello Colin
Thank you for your feedback, We are glad you happy with your order including the delivery being spot on.
James from Royal Bathrooms
Reply from Royal Bathrooms
Hello David
Thank you for your feedback, We are glad you happy with your order including service and returns process.
Harry from Royal Bathrooms
Had a minor problem with an item; quickly fixed
Had a minor problem with an item; reported it; after a short discussion the problem was resolved
21 September 2026
Reply from Royal Bathrooms
Hello Thomas
Thank you for your feedback, We are glad you happy with order including the support provided with the issue you faced.
Adam from Royal Bathrooms
Bathroom furniture was delivered ontime…
Bathroom furniture was delivered ontime as it was mentioned on the website without any hassle and the service was excellent
17 September 2026
Reply from Royal Bathrooms
Hello Shivang
Thank you for your feedback, We are glad you happy with your order including the service.
James from Royal Bathrooms
Great delivery first class service from…
Great delivery first class service from start to finish would never go anywhere where else for bathroom supply’s always top quality
20 September 2026
Reply from Royal Bathrooms
Hello Billy
Thank you for your feedback, We are glad you happy with your order including service and quality.
Harry from Royal Bathrooms
I got there in the end
Ordering the goods was a bit of a challenge for a non computerised whizz kid, but the goods look OK and just waiting for them to be fitted.
19 September 2026
Reply from Royal Bathrooms
Hello Phil
Thank you for your feedback, We are glad you happy with order.
Adam from Royal Bathrooms
Delivery came exactly as arranged
Delivery came exactly as arranged. Early morning and delivered with polite and friendly driver
19 September 2026
Reply from Royal Bathrooms
Hello Helen
Thank you for your feedback, We are glad you happy with your order including the delivery driver and process.
James from Royal Bathrooms
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