ROWDY BAGS UK Reviews 

917
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the leather, noting that the bags are beautifully made, durable, and feature lovely designs. Many people also mention the fast shipping times, alongside efficient support teams that go out of their way to assist. Some reviewers were not happy with delivery times, noting that orders could occasionally take a month or longer to arrive. A few other people also felt that customer service could be slow to respond or frustrating when dealing with unexpected delays. Others mentioned occasional minor issues regarding product details or hardware components like zippers.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting the excellent quality and soft leather of the... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the bags are beautifully... See more

Delivery service

Customers had positive experiences with delivery service, highlighting quick arrival times and clear... See more

Customer service

Users describe positive interactions with customer service, praising support as excellent, prompt, and... See more

Order

Clients share positive opinions on order experiences, highlighting that items arrive promptly and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really lovely bags, leather feel and look varies quite a bit so don't expect the same with different designs. But they are all really good quality bags and though response from customer service can be... See more

Rated 5 out of 5 stars

Hi Rory! I did a (one star) review yesterday indicating that I had not yet received the tote bag I ordered for my daughter for Christmas and I was very frustrated. Well, miracles do happen! :) It... See more

Rated 5 out of 5 stars

Ordered myself Cedar crossbody bag on the 6th January quick delivery 4days I’m so impressed it’s a lovely bag beautiful colour. It’s my birthday soon so I’m hoping I’ll get the maple crossbody. Tha... See more

Rated 5 out of 5 stars

A beautiful, well made bag, quality leather. My only complaint would be slow delivery, but I did order just before Christmas so I am guessing they were possibly closed, some communication to that effe... See more


Company details

  1. Handbags Shop
  2. Bag Shop
  3. Bags and Luggage Store

Written by the company

ROWDY offers a unique collection of practical leather bags that are handmade by our team of talented machinists. ROWDY bags are guaranteed for life.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

917 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(917)

61 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing!

Amazing bag and impeccable customer service. I ordered a bag as a gift for a friend, but ordered the wrong model. I called to cancel the order and make a new one, but the gentlemen I spoke to was very helpful and just changed the order for me. The bag arrived a couple of day later and is lovely! I will definitely come back for more!

24 January 2025
Rated 5 out of 5 stars

Travel pouch

Product arrived beautifully packaged and in goid time. Was exactly as described and exactly what I was looking for. Thank you.

20 January 2025
Rated 5 out of 5 stars

Fab - good value, more bubbled than photos

Giving five starts because the bag is beautiful and I love it! A few things:

The texture is more pockled / almost dotty than in the pictures but I actually love it. It’s wearing well, super capacious even though it’s not massive and has a lovely pocket. It would be even better if it had another/more pockets inside

Quick service, shipping was trackable took about ten days but that was laid out clearly during ordering. Would definitely buy from rowdy again

17 January 2025
Rated 5 out of 5 stars

A gorgeous bag

A gorgeous bag, so soft and beautiful. Thrilled with it. Certainly worth treating myself! Delivered in good time, well packaged.

4 January 2025
Rated 5 out of 5 stars

I absolutely ADORE my Rowdy Bag

I absolutely ADORE my Rowdy Bag! Honestly it’s had so many compliments for its style but mainly it’s so comfortable, spacious and ties in perfectly with my ethos, I couldn’t recommend more!!

7 January 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely love this bag

Absolutely love this bag.
Great quality leather simple design and subtle branding. My new grab and go bag.
Would love the option of a long shoulder strap rather than cross body?
Overall really pleased.

31 December 2024
Rated 5 out of 5 stars

You can contact them

You can contact them, they get back to you and help solve any issues.
I have always found the team at Rowdy's excellent at responding and the bags are gorgeous.

17 December 2024

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