ROWDY BAGS UK Reviews 

917
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and beautiful craftsmanship of the products, often highlighting the soft, durable leather and elegant designs. Many also commend the efficient delivery service, noting quick arrival times and smooth ordering processes. The customer service is frequently described as outstanding, with people appreciating the helpful and supportive interactions. However, some customers also noted that delivery times could occasionally be slow, with some orders taking longer than expected to arrive. A few other people also felt that certain product aspects, such as color variation, initial smell, or unadvertised strap changes, did not fully meet their expectations.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the soft, high-quality leather and... See more

Quality

Users describe positive interactions with quality, consistently praising the soft, beautiful, and well-made... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and... See more

Order

Consumers generally express satisfaction with the ordering process, noting that items often arrive promptly... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent support and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi Rory! I did a (one star) review yesterday indicating that I had not yet received the tote bag I ordered for my daughter for Christmas and I was very frustrated. Well, miracles do happen! :) It... See more

Rated 5 out of 5 stars

Ordered myself Cedar crossbody bag on the 6th January quick delivery 4days I’m so impressed it’s a lovely bag beautiful colour. It’s my birthday soon so I’m hoping I’ll get the maple crossbody. Tha... See more

Rated 5 out of 5 stars

A beautiful, well made bag, quality leather. My only complaint would be slow delivery, but I did order just before Christmas so I am guessing they were possibly closed, some communication to that effe... See more

Rated 5 out of 5 stars

Absolutely beautifully made, high quality bag! I got the large tote in Mountain for my 40th and I couldn't be happier with it. The lining is super soft and cottony. Honestly I'm already thinking abou... See more


Company details

  1. Handbags Shop
  2. Bag Shop
  3. Bags and Luggage Store

Written by the company

ROWDY offers a unique collection of practical leather bags that are handmade by our team of talented machinists. ROWDY bags are guaranteed for life.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

917 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(917)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Not really as described

Gorgeous leather beautifully made , the large sling bag is not wide enough though the depth is fine but too slim to be very much use as intended
Service was great

3 February 2026
Rated 5 out of 5 stars

Happy customer

Happy customer.
Excellent bag, quality in keeping with previous items bought from Rowdy.
Would definitely buy from them again.

27 January 2026
Rated 5 out of 5 stars

Crossbody & Sling bags

I purchased the maple Crossbody bag and it's lovely, really well made and a beautiful colour. In fact I loved it so much I treated myself to the Sling bag for those occasions I need a smaller bag. I'm really happy and can't fault the products or service.

27 January 2026
Rated 5 out of 5 stars

Very happy

I ordered the cedar tote bag with lining and am absolutely delighted with it. It’s beautifully made and the leather is gorgeous. Just what I was looking for

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Love my two Rowdy bags

I have two Rowdy bags. They are beautifully made from leather which is soft but robust. The leather improves with age as long as it is looked after. I have a large maple tote and a red sling, so all situations covered! A great company to deal with, good delivery time.

5 January 2026
Rated 5 out of 5 stars

Quality product

Order came promptly - I was expecting a longer wait judging by some other reviews but the the timescale for delivery was clear on website and bag arrived well within time. Bag itself is gorgeous. Well made, soft leather with a lovely sheen. Very spacious interior. I initially also had an issue with the zip but soon realised that the ends of the zip need to be on the outside of the bag (they came tucked in). There are ‘arrow’ like leather tabs on the end of the zip which allow you to hold the zip taut when opening and closing. I have had no issues since realising this. Customer service is excellent with prompt reply to emails and friendly support and no quibble returns on potentially faulty goods (did not apply however). I absolutely love my bag and I think it was very good value for the product I have received. Highly recommend.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

A beautiful high quality and ethical bag

A beautiful, well made bag, quality leather. My only complaint would be slow delivery, but I did order just before Christmas so I am guessing they were possibly closed, some communication to that effect would have been nice. But generally highly recommend.

5 January 2026
Rated 5 out of 5 stars

My Rowdy Bag Purchase.

I purchased and received my Boulder Crossbody Bag. I loved the design and the quality, but I did have an issue with it. I contacted Rowdy Bags by email with photos firstly, then rang and spoke to Rory. He understood my issue, agreed my return for exchange, and i feel he went out of his way to make sure I had a bag I was happy with. He dealt with the exchange promptly. My exchange has arrived and I love it. Thankyou Rory. My dealings with Rory at Rowdy Bags and his customer service was second to none. A very satisfied customer.

5 January 2026
Rated 5 out of 5 stars

Beautiful bag

Wonderful bag! I love the look of the bag and it so great that it’s really leather because I have always wanted a leather bag. Great space in the bag I can fit all the stuff I need. Would recommend this bag for anyone.

11 January 2026
Unprompted review
Rated 5 out of 5 stars

Following up on my review from yesterday!

Hi Rory! I did a (one star) review yesterday indicating that I had not yet received the tote bag I ordered for my daughter for Christmas and I was very frustrated. Well, miracles do happen! :) It arrived today and it is absolutely beautiful. The leather is authentic and the craftmanship is superb. My daughter is going to love the amber color too. I apologize for giving you a one star review yesterday but I am changing it to a 5 star review! THANK YOU! It's nice to know that you can still find well made products today! Kudos to Rowdy Bags, UK.

17 December 2025
Unprompted review
Rated 4 out of 5 stars

The zip gets stuck if you take it to…

The zip gets stuck if you take it to the end otherwise a beautiful bag

4 December 2025
ROWDY BAGS UK logo

Reply from ROWDY BAGS UK

Hi Mr Allan,

Thanks for leaving us a review. I have sent you some zip stops in the post. Should be with you shortly.

Rated 5 out of 5 stars

Fabulous

Lovely bag and love the ethics behind this brand.
My bag was made to order and arrived really quickly.
Thoroughly recommend!

3 December 2025

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