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RosemaryDollReviews 

2,120
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 554 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent customer service, highlighting the staff's helpfulness, friendliness, and prompt responses to inquiries and concerns. Many appreciate the professional and courteous approach, with staff members going above and beyond to ensure satisfaction and provide regular updates on orders. The products themselves are frequently described as high quality, accurate to online descriptions, and exceeding expectations, with many consumers expressing satisfaction with the detail and realism of their purchases. However, some customers also noted issues with product quality, such as broken parts, surface defects, or features not working as expected, attributing these problems to the manufacturer rather than the company's customer service. Additionally, a few people experienced delays in order delivery and felt the production time was too long, leading to concerns about the product's condition upon arrival.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers expressing satisfaction with... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as exceptional,... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the overall... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Order

People report positive experiences with the ordering process, often highlighting the ease and speed of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a XT full sized Doll and a Top CYdoll head from RosemaryDoll with some initial options configuration. But after more research I wanted to make small changes to it. Candy was my agent and she... See more

Rated 5 out of 5 stars

Rosemarys is my go to for companion dolls. I have purchased several and they are very responsive to emails and any questions you might have, They have good contacts with all the manufactures and can... See more

Rated 5 out of 5 stars

Rosemarys is always my preferred vendor for dolls. They have a gigantic selection and are very responsive to emails and have good contacts with all the manufacturers. Bast pricing also. I wouild not... See more

Rated 5 out of 5 stars

The doll I ordered was exactly as it looked when I first saw it on the site . The detail was amazing . And Chloe ; who handled all the shipping information ; was also very helpful with any questions... See more


Company details

  1. Sex Toy Store
  2. Adult Entertainment Store
  3. Doll Store

About RosemaryDoll

Written by the company

RosemaryDoll: Ranked first in sex doll sales, ranked first in customer satisfaction – your top choice for authentic, high-quality sex dolls.

RosemaryDoll gives you the most realistic & best sex doll to satisfy all your wild fantasies! Build and customize your lifelike sex doll at RosemaryDoll!

🌴Summer Sale 2026: Epic Deals, Exclusive Rewards!

Written by the company

Extra 10% OFF Everything* Coupon: SU26
Now, we’re so happy to inform you that our 🔥 Summer Mega Sale 2026 has started! We have prepared unbeatable giveaways (Summer Sale Special Gifts – FREE 2ND HEAD, Free RosemaryDoll TPE/Silicone Care Kit ($99), FREE UPGRADE BODY ADD-ONS* & Premium Outfit For FREE) for you. In addition, every order will be offered an extra 10% discount!

100% Authentic Guarantee

Free Shipping Worldwide & 24/7 Support

Free Shipping Worldwide & 24/7 Support

RosemaryDoll is an international and professional adult doll vendor. We’re the officially authorized vendor of TPE/Silicone sex dolls, and we have cooperated with many famous brand sex doll manufacturers, such as WM, YL, SE and etc.

All of the branded sex dolls you purchased on rosemarydoll.com are 100% authentic sex dolls ONLY. We have got authorization certificates from multiple TDF accredited manufacturers. Some manufacturers don’t provide certificates, but you can track all your orders from the original manufacturers. Also, we are an approved and verified sex doll vendor on TDF. NO COUNTERFEIT HERE! So… if you’re looking for a REAL sex doll, you’re in the right place.


Contact info

ROSEMARYDOLL VIP CLUB

Earn points when you shop sex dolls, and get exclusive discounts!

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(2,120)

542 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered an in stock doll and it had…

I ordered an in stock doll and it had arrived within a week, looked just as beautiful as in the pictures and very realistic looking. Candy sent me an email shortly after I ordered the doll and kept me updated on the progress every step of the way, answered any questions that I had with professionalism and was informative of my purchase. Definitely a proud owner of Aurora and will be in the market for another doll soon, needless to say I will be buying again from this website. I definitely recommend it to anyone thinking of buying a doll companion.

25 June 2026
Unprompted review
Rated 4 out of 5 stars

My first expirence

Hello. All in all, the support is good. One thing was that when I had several questions in an email, she would often only answer one. Also a recommendation from me as I also work in retail. The packaging can be more stable by adding stiffeners inside. The rest was okay. They were also quite patient and responded within 24 hours at the latest.

5 June 2026
Rated 5 out of 5 stars

Very satisfied customer

The doll I ordered was exactly as it looked when I first saw it on the site . The detail was amazing . And Chloe ; who handled all the shipping information ; was also very helpful with any questions or concerns I had while awaiting my order . Very professional and courteous .

16 June 2026
Rated 5 out of 5 stars

Perfect Service, Perfect Product

RosemaryDoll customer service is impeccable. They guarantee excellent service and they live up to that guarantee and more! They answer any questions you may have about your doll, communicate with the manufacturer to confirm your preferences, and ensure your doll is madeband shipped correctly and safely. Sue, Raven, Ada, and everyone at RosemaryDoll give great advice and resources. And of course, my Real Lady doll is gorgeous! Couldn't ask for a better experience.

2 June 2026
Rated 5 out of 5 stars

Great process

Great process. Questions where answered accordingly, product arrived in great condition even after long travel.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Service, Highly Recommended

Rosemary Doll always delivers when it comes to customer service, has the best selection and the most user-friendly website compared to competitors (by far). I received a defective product and Candy immediately made it right by shipping a replacement for free. I can't recommend this vendor enough. No shady practices or false advertising like some of the others. Rosemary Doll is totally legitimate and offers the best experience, period. I can't imagine buying anywhere else. Highly recommended.

16 June 2026
Unprompted review
Rated 1 out of 5 stars

Scammed my deposit

Scammed my deposit. its such a long story, horrible customer service, this is what happens when you deal with chinese.

1 June 2026
Unprompted review
RosemaryDoll logo

Reply from RosemaryDoll

We respect and value feedback from our customers. However, we cannot tolerate personal attacks, discrimination, or abusive behavior.

If you are dissatisfied with our service or products, please provide your order number and the relevant details regarding your case so that we can investigate the matter properly. We welcome constructive criticism and are committed to reviewing legitimate concerns fairly and professionally.

At the same time, we kindly ask that discussions remain respectful and free from assumptions or prejudice based on nationality, ethnicity, or any other personal characteristic. Every case should be evaluated based on facts and evidence.

Any claims or accusations should be supported by verifiable information. We appreciate honest feedback and will carefully review any issue that is presented with sufficient details and proof.

Rated 5 out of 5 stars

RosemaryDoll just made me a customer for life <3

I've owned a few TPE torsos over the years, but never had the courage to buy a high-edn full sized silicone doll. When you read about it on the internet, forums, reddit, the amount of conflicting information and advice from people is intimidating. There is just no way to really feel confident about purchasing your first silicone doll, until you just bite the bullet.

On top of that, how do you know which vendor to use? There are so many out there, and you really have to do your research before deciding. What ultimately led me down the path of RosemaryDoll was I liked their website, and I liked that they put factory photos on many of the pages. The prices on RMD is also very good, and they often have promotions.

But mainly it's their customer service! I left some questions in the chatbox and got replies so quickly! They provided additional factory photos and videos and confirmed with the doll studios all the information I needed help with. They were so thorough and went well above and beyond my expectations.

Two major shoutouts to SUMMER AND CANDY!!!

Summer helped me with my first silicone doll purchase ever (FanReal). I had so many beginner questions and Summer had so much patience with me, and answered all of them and triple confirmed with the studio for me. Summer was my guiding light! THANK YOU SO MUCH SUMMER!

And Candy was equally as amazing! I had an issue with one of the heads (Top-CYDoll) and Candy was able to have the studio make me a brand new one, no questions asked! Candy made sure that I would be 100% happy with my product, and I'm so glad she did, because once I received it, I couldn't have imagined my doll any other way.

THANKS SO MUCH TO ROSEMARYDOLL AND THEIR LOVELY STAFF! I will likely get a 3rd doll at some point, and you better believe I will be back =)

27 May 2026
Rated 5 out of 5 stars

What you see is Exactly what you get.

Apparently someone changed the tracking number and caused some confusion with tracking the product. Summer was very kind and helpful along the way (5 Stars for Summer). The doll arrived in the 5-7 day window and in perfect condition. I could not find anything wrong with it. It is how you say "WOW". The specifications for the doll are true except the height. When standing flat footed, my doll is 147cm. Not a deal breaker for me. The joints in the legs are tight just the way I like it. Posing with legs bent needs strong joints. This 153cm NANNIE is my 2nd huge breast doll. The only thing I have to get used to is the difference between TPE (soft) and Silicone (harder). To me it's like night and day. I own 17 dolls and all are TPE except two. My Zelex 2.0 166K and now Nannies Head with TPE body. As of this review there are 2 NANNIES left. Get yours now before they are Exclusively gone.

8 June 2026
Rated 5 out of 5 stars

I was pretty hesitant about buying one…

I was pretty hesitant about buying one of these Dolls, I didn't know what I was getting into but RosemaryDoll provided great communication and a friendly community to reach out too and ask questions.
Be sure to do some research before buying one of these because you might be surprised at how good these dolls can really look. I ended up spending more then I originally planned because the doll I found was so amazing and much nicer looking then the first doll I considered. Even with some slight flaws in the material I was blown away when the doll finally arrived. And both RosemaryDoll and makers of the doll FireFly Doll have been very accommodating.
If I purchase another it will be through RosemaryDoll.

8 June 2026
Unprompted review
Rated 5 out of 5 stars

I have ordered multiple times from…

I have ordered multiple times from RosemaryDoll.com and all my orders were filled very well. On the two occasions there were shipment damage issues, they were resolved quickly and satisfactorily. Candy helped me get a replacement for a damaged TopCy right away.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Very honest and speedy

I was looking for a doll that was showing as in stock but when I tried to order it, I was informed by "Candy" that the product was out of stock but she would notify me when it was. A few days later, Candy informed me it was no ready. I then did order the doll and it was here in 5 days. #1, they could have taken my money first and then give me the news. But instead were very upfront and honest, that means a lot. Also Candy did follow up with me as soon as it was ready and the process as I mentioned was very smooth and speedy. Looking for my next purchase with Candy now!

9 June 2026
Unprompted review
Rated 5 out of 5 stars

First time buyer

First time buyer and the whole process was super smooth and easy, they were in touch with me throughout the process keeping me updated. The product is fantastic!!

6 June 2026
Unprompted review

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