roschic.com Reviews 

232
•
TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, most reviewers were let down by their experience overall. Consumers frequently complained about exceptionally poor product quality, noting that delivered items looked completely different from the promotional website photographs and were constructed using cheap, substandard materials. People also discussed extremely frustrating return policies that demanded expensive international shipping costs to send unsatisfactory merchandise back. Several buyers mentioned experiencing significant delivery delays regarding their pending shipments. Some reviewers were happy with the stylish designs and surprisingly comfortable materials of certain clothing pieces they ordered. A few customers additionally noted that specific items featured accurate sizing, good quality finishes, and matched their personal expectations wonderfully.

What people talk about most

Product

Consumers express deep disappointment regarding the product, noting that items feature cheap materials,... See more

Quality

Customers consistently note negative experiences with quality, expressing deep disappointment over cheap... See more

Order

Clients share negative opinions on order, expressing deep dissatisfaction due to major delivery delays and... See more

Return policy

People report negative experiences with return policy, expressing frustration over having to pay expensive... See more

Refund

Reviewers highlight negative aspects of refund, expressing deep frustration as consumers are frequently... See more

Reviews shaping this summary

Rated 1 out of 5 stars

If I could give 0 stars I would. The jumpsuit was completely see through and the worst quality, it is unwearable and defective - yet, the company offered 5% refund only and expect us to ship the prod... See more

Rated 1 out of 5 stars

These clothes are the cheapest made and looking garments I have ever bought online. Absolutely awful. In order to return, they have to be sent to China at the customer’s expense which costs more than... See more

Rated 1 out of 5 stars

I don’t usually write reviews and I am pissed of myself that I ordered from here!!! I always check reviews before purchasing but not this time!!! The material on the suit on isntagram is completely d... See more

Rated 1 out of 5 stars

Just received my order placed in November. Was totally looking forward to these clothes. Guess I should've checked the reviews first. 2 of the dresses are as advertised, the other 3 pieces though, de... See more



Contact info

1.4

Bad

TrustScore 1.5 out of 5

232 reviews

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1.4

All reviews

(232)

49 reviews in the last 12 months

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Rated 1 out of 5 stars

If I could give it zero stars I would

If I could give it zero stars I would. I have never had to return every single item I've purchased until now. The cheapest possible fabric is used, items are nothing like they appear in the photos, and the fit on some of the dresses I bought was ridiculous...like a kid sewed them. I noticed all the reviews on their site are good. I wrote a bad review and it didn't show up. Then there's the return policy. They make it hard to return and I have to pay to ship these crappy clothes back to China! This seems to be the new norm in online fashion. Stick to reputable boutiques with return policies that indicate the company stands by their clothes.

2 June 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER

Absolutely do NOT order from this company. It took over a month to receive the items, which was after I needed them. I received poorly made items that were ill fitting, not as described, and not constructed correctly / missing pieces to make the outfit complete. I requested a refund and they offered me $8 + 25% off my next purchase to keep the items, or pay to ship back to China. Horrible customer service

1 June 2023
Unprompted review
Rated 1 out of 5 stars

I wish I had read these reviews before…

I wish I had read these reviews before spending so much. This company is a scam and it’s obliging you to ship at your cost to China all the goods you want to return (or in return they can offer you 7 dollars 9!!!!!!).
This is so disappointing ….

31 May 2023
Unprompted review
Rated 1 out of 5 stars

Do not be fooled by low cost

Do not be fooled by low cost. Items are poor quality and bad returns policy Dear Customer,
We are very sorry that the product has left you unsatisfied.
Return is accepted, but you need cover the return shipping cost.the return address is in China. For your benefits, we suggest that you consider keeping this item to avoid the costs involved with returning it.
We've come up with some offers for you:
1.We can refund you 4$ as compensation and you keep the items,is it OK?
2. Offer you a 25% discount coupon which could be used for next order.
3. Return the item back to us, the return shipping fee is at your cost. The refund of the item price will be issued after return package delivered to us.
Would you please advise which offer you will take?

29 May 2023
Unprompted review
Rated 1 out of 5 stars

This company is a total scam

This company is a total scam. The clothes are made out of the cheapest fabric and it takes 30 days to get your merchandise. Then when you try to return it, they don't give you the full address and string you along so you won't make the 45 day window it takes to mail the clothes back. I'm out $331 for nothing.

23 May 2023
Unprompted review
Rated 1 out of 5 stars

This company is a joke

This company is a joke. It took forever to get my items and when they came the sizes were all over the place. It looks like they grabbed a piece of cheap fabric and did not pay attention to how they sowed it. It is quite laughable and I will be attempting to get a refund. Don't make the mistake I did by purchasing from this company.

22 May 2023
Unprompted review
Rated 1 out of 5 stars

Awful customer service

I placed an order on this website and soon after (long before shipment) realized it would arrive too late for an event and needed to cancel. I sent an email to support requesting a cancellation and they responded by offering me a discount on my next order. I responded after saying I would like to cancel again and got no response.Two days later, the item shipped and I sent another email asking to be refunded considering I had asked well before shipment for my order to be cancelled and to this day have not received a response. I received the item and the quality is absolutely horrid. It is not linen, rather synthetic material that is very clearly a rip-off. I just sent another email asking to return the item and get refunded. I am extremely disappointed with the customer service and lack of professionalism.

12 May 2023
Unprompted review
Rated 1 out of 5 stars

Confirmed Scam

I suspected this website might be a scam, but took a gamble and ordered a dress for $50 on 4/23. Shortly after I got a shipping notification and became hopeful.

On 5/6, I received info from USPS that the postage on the package is counterfeit. I reached out to roschic customer service and they assured me the package would be here in a few days.

I responded back asking for whatever tracking number they’re using, since they so confidently told me it would be here shortly. They responded with the same counterfeit tracking number!

At this point, I’m past the estimated shipping window. I never received any proof from roschic that my package is on its way. It’s not coming, I know I got scammed. Don’t make the same mistake.

23 April 2023
Unprompted review
Rated 1 out of 5 stars

Obvious scam

Obvious scam. The photos are of $500 dresses from different designers they have marked for $38. They are literally stealing photos from other sites.

11 May 2023
Unprompted review
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