Romans International Reviews 

485
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly approach, making the car buying or selling process effortless and enjoyable. Many people highlight the excellent service and communication throughout, noting that the team acts as great advisors rather than just car dealers. The overall user experience is frequently described as first-class, seamless, and hassle-free, setting a benchmark for how cars should be sold. Reviewers are particularly impressed with the quality of the products, finding the cars immaculate and exactly as described. A few other people also felt that the company goes above and beyond, with staff staying late for viewings and making special journeys for handovers, creating memorable events for customers.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professionalism, helpfulness, and friendly demeanor... See more

Service

People report positive experiences with service, often highlighting the professionalism, helpfulness, and... See more

Product

Reviewers mention positive feedback about product, with many expressing happiness and love for their new... See more

User experience

Clients share positive opinions on user experience, with many describing it as a truly lovely, relaxing, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As soon as I walked into the showroom I was warmly welcomed by the receptionist. Ben then meet us by the car he was so professional made me feel at ease , he was very informative and probably one of t... See more

Rated 5 out of 5 stars

I have bought & sold a few cars through Romans over the last ten years and have never had any problems with the purchase or selling with Kristian your sales guy ! Everything has been done smoothly & e... See more

Rated 5 out of 5 stars

Great experience of buying a Porsche 911. Sarah Bonny was fantastic to deal with and very amenable. Unfortunately I could not pick up the car from their showroom so they delivered the car to me i... See more

Rated 5 out of 5 stars

I dealt with Tom. He has great knowledge of the Industry and more importantly, very specific car knowledge to be able to price one off expensive cars. Car sold for a great price within 2 weeks. Clear... See more


Company details

  1. Car Dealer

Information provided by various external sources

Romans International are the UK's leading Supercar Dealers with the very finest selection of used performance cars for sale - Speak to us Today

Romans International

Written by the company

Passionate About Performance

Contact info

5.0

Excellent

TrustScore 5 out of 5

485 reviews

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5.0

All reviews

(485)

73 reviews in the last 12 months

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Rated 5 out of 5 stars

No pressure selling. A very pleasant experience

I entered into a conversation with Romans not knowing where the outcome would lead me. I was introduced to Ben (one of the sales team there) by a coleague and recent customer. Ben was a pleasure to talk to about the cars in the showroom, and there was no pressure selling to sway me away from, or towards, any marque or model in particular. As he says, "...The cars sell themselves", and to be honest once in the showroom you are already in the spider's web. One does not need to be sold to, one just needs time to muse the options and have a knowledgable sales executive on hand for questions.
Once we had narrowed my options down I was offered a test drive, but opted instead for a test "ride" as a passenger with Ben, who knew how to operate the vehicles in his care safely, whilst impressing with their capabilities.
The answer to the question is "Yes", I ended up a customer, and even a few weeks later the team are still happy to be on call for any questions.
As I may have mentioned, no pressure selling, and a very pleasant experience from start to finish.
Thank you to the whole team at Romans, and I fear for my bank balance that I may be visiting you again in future.

8 November 2024
Rated 5 out of 5 stars

A most enjoyable experience!

I went from Bristol to Romans to purchase a car and the whole experience could not have been more enjoyable and easier. The selection of cars available was incredible. The car I had come to see was presented to an impeccable standard. My salesman, Ben, was fantastic throughout the whole experience with nothing being too much trouble for him, he was both thoughtful and professional. The receptionist was also very kind. The culture adopted appears to be one of the ‘customer first’ which makes a pleasant change. I would thoroughly recommend Romans and would use them for future car purchases without hesitation. Well done to all at Romans and my thanks to Ben!

16 November 2024
Rated 5 out of 5 stars

Recently sold a car to Romans…

Recently sold a car to Romans and dealt with Tom. Whole process was professional, simple and without stress - perfect!
Took the car down to them, checked over and even got a tour of the showroom. Payment arrived immediately and no hassle whatsoever.
Wouldn’t hesitate in using again - either to buy from or sell to.
Just a shame they are so far from Cheshire!

13 November 2024
Unprompted review
Rated 5 out of 5 stars

Premium Experience

From my first enquiry with Romans, the whole process was very well managed by Sarah, who was professional and extremely helpful throughout. The car is superb and the customer experience was really very good. Collection at the showroom was very smooth and it's great fun to see the amazing selection of cars on show, whilst collecting something equally special. My thanks to Sarah and the team!

3 October 2024
Rated 5 out of 5 stars

Great Service, Great Car!

I have been a client of Romans International for a couple of years now having bought three cars and part ex two. Dealing with Kristian is always a pleasure and have never been disappinted. My current purchase is a fantsatic vehicle and I am very satisfied, thanks Kristian.

9 October 2024
Rated 5 out of 5 stars

We sold our car to Romans and dealt…

We sold our car to Romans and dealt with Guy. He was very professional we spoke a couple times on the phone agreed a price and a date for collection. The whole process couldn’t have been smoother. I have dealt with main dealers and specialists over the years and have to say Romans are one of the best !

8 October 2024

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