Roll Right Garage Doors Limited  Reviews 343

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the excellent service, highlighting the professionalism and efficiency of the staff. People frequently mention the polite and knowledgeable installers who complete jobs quickly, leaving the work area clean and tidy. The product quality is also generally well-regarded, with many satisfied with their new doors and their improved home aesthetics. However, some customers also noted significant issues with communication and contact after the initial installation. These reviewers experienced unreturned calls and emails, missed appointments, and difficulties in getting repairs or follow-up service for product malfunctions.

What people talk about most

Service

People report positive experiences with service, often highlighting the politeness, professionalism, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their politeness, professionalism,... See more

Product

Customers had ambiguous experiences with the product, with some reviewers praising the quality and... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers praising the good quality product and... See more

Customer communications

Reviewers highlight significant frustration with the contact process, often finding it impossible to reach... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good service Only 1 problem installation date 17/07/25 waiting in all day rang and emailed heard nothing back then next day fitter arrived and did a really good job Still not heard back poor... See more

Rated 5 out of 5 stars

Very professional, came round quickly to quote with good explanation of extras. Good lead time to installation. Installers were very polite and know what they're doing, quickly installed and cleared u... See more

Rated 5 out of 5 stars

Completed removing old door, fitted new door just over 2 hours,left everything tidy explained operation. Great job, recomend Bryn and assistant fitter 100% Would and will recomend these fitters and c... See more

Company replied

Rated 5 out of 5 stars

Very happy with this company from ordering to fitting easy to deal with,great communication. They look fantastic and have improved the look of our home. Fitter friendly and clean worker. Showed me eve... See more

Company replied


Company details

  1. Garage Door Supplier

Written by the company

Based in Market Weighton, near Beverley, we manufacture and install electric roller shutter garage doors. We cover most of the UK, taking pride in our great products, great workmanship and great Prices!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

343 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Garage door

Great service from starting the process of getting estimate ang giving price ,to fitting .
Would recommend them

29 May 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic job

Fantastic job, fantastic price and I couldn’t recommend Roll Right highly enough. Thank you so much!

28 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

The fitters, Bryn and Tom, were brilliant! The wrong garage door had been supplied but this was resolved very quickly. The work was completed to a high standard and I would recommend this company without hesitation.

16 May 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing job

Absolutely amazing job
Bryn &Tom arrived on time
Went through with details about the new garage door,after fitted door clean up and tidy up the area felt very happy with the service you provided, definitely recommend Roll Right to my friends and family

30 April 2024
Unprompted review
Rated 5 out of 5 stars

It is a great looking product

It is a great looking product. Fitted on the day they quote. The old door was taken away and the site left clean and tidy.
I had to leave but trusted them to complete and post the key fobs. Which they did.

22 April 2024
Unprompted review
Rated 1 out of 5 stars

Initially seemed great!!

Initially seemed great, until we needed aftercare, after using the external override key for the first time the rod broke in 2.
Given the fitter wrote the direction to turn on it so I know it wasn’t turned the wrong way, after trying get intouch by phone and email numerous times we have had no response after providing pictures, really disappointed to be accused of using excessive force the rods are not fit for purpose and so flimsy.

Edit: several weeks later after they said there was a fault with the override key they promised to replace it, it is now over a month since last contact and no replacement

5 March 2024
Unprompted review
Rated 5 out of 5 stars

Fitter arrived punctually

Fitter arrived punctually, carried out installation & cleared up the mess taking the old door away. Improves the appearance of the house so much. Very pleased with complete process.

8 April 2024
Unprompted review
Rated 5 out of 5 stars

New garage door

Great experience from survey to fitting. Quality fitting job, really pleased, fitters were pleasant and left to get on with the job which they completed in good time and cleaned up. Highly recommended.

2 April 2024
Unprompted review
Rated 5 out of 5 stars

Great service from quote to completion

Great service from quote to completion, thanks to Bryn and Tom for an excellent job fitting our new garage doors and to Josh for measuring up and great communication throughout the time between quote and fitting
Would recommend RollRite

22 March 2024
Unprompted review

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