Roches Hair Loss & Breast Care Reviews 

540
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 230 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently mention that all the staff members are exceptionally welcoming, highly knowledgeable, and genuinely attentive to individual needs throughout the entire visit. Visitors often describe feeling completely at ease and deeply supported during sensitive appointments, noting the remarkable level of compassionate care provided. People also deeply appreciate the calm and comfortable atmosphere, which helps reduce stress and makes the overall environment feel very welcoming. Consumers consistently note that the products, including specialized wigs and post-mastectomy wear, are of excellent quality and offer a wonderful fit.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting an exceptionally welcoming and calming... See more

Product

Reviewers highlight positive aspects of product quality, praising the excellent choice and variety of wigs,... See more

Service

Clients share positive opinions on service, highlighting the exceptional care, professionalism, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how welcoming and supportive the... See more

Customer service

People report positive experiences with customer service, noting that the staff is reliably efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My 2nd visit but this time it’s for my prosthesis after my surgery so I got bras & swim wear which Sam helps me get what’s the right size for me & suits me the most. She knows really well of her job &... See more

Rated 5 out of 5 stars

I would highly recommend Roches. Very welcoming atmosphere. The fitting was done with care, patience and professionalism. I didn’t at any point feel rushed or uncomfortable. The staff are very kno... See more

Rated 5 out of 5 stars

I visited Roches to today to get a few hats, and a fringe & hair halo to wear with them. Andrea was really helpful, showing me a selection of hats that met my criteria & helping me fit them all on... See more

Rated 5 out of 5 stars

I had a wig adjustment appointment with Andrea, my second one. Since my last my hair has got much thinner during chemo and my colour is faded. Andrea found better colour matches and attached bigger cl... See more


Company details

  1. #1 of 15 best companies in Hair Product Store
  2. #1 of 3 best companies in Hair Replacement Service
  3. #2 of 27 best companies in Health and Beauty Shop
  4. #1 of 2 best companies in Lingerie Store
  5. #1 of 1 best companies in Skin Care Clinic
  6. #1 of 2 best companies in Wig Shop

Written by the company

Roches is a dedicated hair loss and breast care store specialising in the supply of the essential products required by those affected by hair loss caused by alopecia and cancer treatment; in addition to essential breast care products required after surgeries such as mastectomies, lumpectomies and reconstruction. At Roches, we supply premium wigs, hair pieces, hair refusion systems and custom pieces for all types of hair loss and hair thinning. Our scalp experts can meticulously analyse the scalp and advise specialist in store treatments or home care that can help calm the scalp, heal the scalp, and prepare it for hair regrowth. We are dedicated to providing our clients with the essentials to make them look and feel great. Our range of product offerings extends past the immediate requirements of wigs and breast prostheses to include: - Hair stimulating products to promote hair growth - Hair rebuilding and rebalancing products - Organic hair colouring - Holistic massage & facial treatments (suitable for cancer patients, by our certified therapist) - Organic, Vegan Friendly Skin Care products for dehydrated & damaged skin. Roches staff members have had their own alopecia, cancer & mastectomy surgery experiences, allowing them to truly understand your needs. Dedicated to Restoring your Confidence, since 1989.


Contact info

5.0

Excellent

TrustScore 5 out of 5

540 reviews

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5.0

All reviews

(540)

216 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The ladies in Roches are truly amazing

The ladies in Roches are truly amazing. I wasn’t rushed in picking out my prosthetic. Domeica took her time in showing me everything from my bras to my swimsuit and advised me on what suited me the best. I felt comfortable and even more confident leaving. I will be booking in for some treatments next. Thanks again so so much to all the staff Carolyn White x

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Very welcoming and understanding

I arrived to be welcomed by very friendly staff very professional and understanding, they provided the support I needed while going through this journey, I would highly recommend anyone going through the same path as i am any many others to build confidence to consider Roches

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Visit to Roches …

I liked the personal attention one receives in the shop.
The knowledge and expertise of the staff on the products they sell .
The punctionality of the appointment system and the appointment system gives you the undivided attention from the staff.
The quality and choice of products available are excellant and the visit lasted less than 30 minutes .

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Extremely supportive

Extremely supportive, understanding and helpful advice.
The lady on the desk was welcoming and helpful.
Patricia was just wonderful and so understanding.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

My visit was my first

My visit was my first, I was made to feel very comfortable. Dominique was friendly and understanding.
She was also a great help. Thank you.

Catriona

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

The lady that dealt with me (can't remember her name but think it was Dominica) was wonderful. Made me feel at ease and explained everything so well. She made sure I felt comfortable with my choices and ensured I had the proper support. Thanks so much

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful experience

From start to finish this place is amazing, make u feel so welcome, had a consultation with the fabulous Patricia, made mam feel so comfortable, her compassion, knowledge, empathy and care really shows , and when we came to collect and try on mams new wig, she got is spot on , colour shape everything is was really amazing to see mams smile and confidence back , thanks to the wonderful Patricia, we really felt like we new her years, she has an amazing connection with clients, and really listens to your needs communication was spot on. Such a lovely ray of sunshine and a really positive outcome leaving thank you .

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Very welcoming with excellent service!

The place was very welcoming and the staff were very very kind. I came to get my wig fitted and the service was fabulous! I felt very comfortable under their care, they did everything with such care and engaged with me as a client. I would definitely recommend anyone who is in need of finding a good salon to come here!!

7 April 2026
Unprompted review

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