Roadrunner Financial Reviews 191

I’ve been doing motorcycle/powersports financing for over 8 years and Roadrunner is hands down the easiest platform to use. Funding is super fast and the customer service is outstanding.

Joshua Norton has been influential in getting our loans quickly approved!!...He REALLY makes a difference!!..A true asset to Road Runner Financial!
Chris O
NASH Powersports
Scottsdale AZ

Communication is key with these kind of deals and Roadrunner is the best. It's great to be able to send a message and not have to pick up the phone! The Octane Platform is great and everything just works! Our customers love the Docusign forms - so easy! A pleasure to do business with!

The ease of process is fantastic! Great customer service and response to questions.

We use Roadrunner Financial everytime a customer wants to finance a product that we sell. The convenience of knowing an answer of approval in minutes is what its all about. The ease of having all the documents sent to our email is very convenient as well. We can essentially have a prime customer in and out in about 15 minutes. With other company's it doesnt work like that.

Really like using Roadrunner Financial! Easy to use and very friendly staff!!

I really enjoy having a lending partner like Roadrunner on my side. You guys do a fabulous job!

One of the easiest banks to work with. Fast and consistently great service.

Many sub-prime lenders promised much, provided zilch. Roadrunner Financial, however, is different. As a matter fact, they are one of our top 3 lenders! Excellent platform, great communication with the lending team, great followup, and very fast funding!

Great experience every time. Everyone has always been eager to help win the deal.

I have been trying for weeks to make a payment on the website. The only other choice is to pay over the phone for an extra fee. I have even called and was told that you cant use your cell phone. So I logged onto a computer and the woman on the phone had me clicking on obscure parts of pages to advance. "Ok, click on the red dot above the guy in the blue shirt". I finally got my account created but the website wouldn't advance to the screen to make my payment. It is by far the WORST website I have ever encountered.

Everyone is easy to work with and their system is getting better every day.

I’m sure this is a good company to work with if you are a dealer. As far as being a consumer absolutely terrible. If you make the payment the day after it’s due they are calling you asking for the payment. Like really what if someone was busy. You expect everyone to pay you the day of and use auto pay but getting good customer service is like pulling teeth. I also really hope your not expecting to improve your credit with this company because since January they have had every excuse as to why they aren’t reporting to the credit agencies. I love my can am but it’s not worth dealing with them.

FAST FUNDING! GREAT CUSTOMER SERVICE! FAST APPROVALS! LOVE WORKING WITH THESE GUYS!

These guys are on it! Fast approvals and fast response time.

Great Finance company easy steps and always friendly! Takes a little extra time for stips to be reviewed but other than that no complaints!

My experience with roadrunner, one minute I was approved and the next minute I wasn't. The reason they claimed they did not approve me was because they said they couldn't verify secondary income for me, although my biggest portion of income was verified and they approved me at first. They claimed they needed to verify the secondary. They denied me when it is stated on numerous vehicle applications that you don't have to disclose secondary income but it can be used/considered.This was after they had dealership send all of my documents which included my driver's license, so I still stand by my belief.

I ABSOLUTELY recommend Roadrunner Financial; good rates, fantastic support, very very easy to navigate through their site, and just as simple to get funded.
Use this company!!!

Great bank for those who can’t get approved anywhere else.