Rj Martindale Reviews 

340
•
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the engineering team for being prompt, highly professional, and exceptionally thorough during installations. People note that technicians arrive on time, keep workspaces spotless, and provide clear explanations of the work. Many individuals note that the booking process is seamless and flexible. Consumers are also very pleased with the office staff, describing them as friendly, helpful, and quick to respond to calls. Additionally, reviewers appreciate the reasonable pricing and straightforward maintenance plans compared to other popular providers. Clients feel secure knowing they can easily schedule annual services and rely on efficient support when emergencies occur.

What people talk about most

Service

Clients share satisfaction on service, frequently highlighting that engineers arrive promptly and work... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as exceptionally... See more

Customer service

Consumers find customer service to be positive, frequently highlighting accommodating appointment times,... See more

Price

People report positive experiences with price, highlighting that the services are offered at a fair and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The WHOLE team at RJ Martindale are brilliant. Needed a new boiler, the inspection visit was arranged, prompt service , clear explanation from Dan of our options. Felt very reassured about the p... See more

Rated 5 out of 5 stars

These guys were amazing. They arrived at 8am and did not stop working until nearly 5pm. Between the 4 of them they removed our old hot water and cold water tanks and installed a new combi boiler in ju... See more

Rated 5 out of 5 stars

Absolutely brilliant company. I chose them to fit my boiler a few months ago after being recommended...and not insignificantly they were almost £1400 less expensive than British Gas quoted me for simi... See more

Rated 5 out of 5 stars

What a brilliant company, staff very friendly, hard working, and very efficient would recommend this company if you would like a new hot water tank. They are reasonably priced.


Company details

  1. Plumber

Written by the company

RJ Martindale Ltd offer a professional and personal heating and plumbing service to customers in Bolton and the surrounding areas, including Manchester and Lancashire. We are a family run business with highly qualified engineers covering all areas of domestic heating and plumbing. Our reputation is built on providing an exceptional heating plumbing service with the majority of our work coming from customer referrals. Our engineers are Gas Safe registered and trained to City and Guilds standards to guarantee you will receive a professional service. We are experienced in working with major boiler manufacturers, including Worcester Bosch, Valiant, Baxi, Viessmann, Ideal and Glow Worm.


Contact info

5.0

Excellent

TrustScore 5 out of 5

340 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(340)

100 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I just want to say R J Martindale is an…

I just want to say R J Martindale is an excellent company. On my experience they are quick to respond to any issues. They arrived at the stated time and completed jobs as needed. I have a service and any issues that arise contract with them. As I am visually impaired this is worth its weight in gold. They even come out if I need the water topped up. As I can’t see even small jobs are difficult for me. I highly recommend the company.

9 March 2025
Unprompted review
Rated 5 out of 5 stars

Great service from a local company

We have had a new boiler fitted in our house around 6 years ago and were very happy with the service. We then moved home and needed a replacement boiler in our new home. Again we used RJ Martindale and the price and service were again excellent. We also use the company to service our boiler annually. The staff are always polite, friendly and helpful.

6 April 2024
Unprompted review
Rated 5 out of 5 stars

Three years of satisfaction

I moved my service contract to this company three years ago and I have been so impressed with them that I have now taken out the highest level of cover.
They are proactive in ringing up to arrange a service visit. The engineers arrive when they say they will and are always friendly, efficient, and clean workers. I have full confidence that they will be there when I need them, which is more than I can say for the previous major company I was with.

5 March 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Great and friendly service. Always on hand to help with any problems and answer any questions. Highly recommend

5 March 2025
Unprompted review
Rated 5 out of 5 stars

Professional Company

An outstanding and professional company, from the friendly and efficient office staff to the skilled infield engineers who consistently uphold high standards of quality and craftmanship.
Keep up the excellent service

17 February 2025
Unprompted review
Rated 5 out of 5 stars

First Class Boiler & Heating Maintenance

From making enquiries about their service to taking out a contract, Martindale’s are super efficient, friendly and give an excellent service.
Their engineers are very professional, arrive on time and get the job done.
Being a local service is also a bonus - all of the other main players for boiler maintenance etc are multi nationals who often promise an amazing service but fall down at the first hurdle.
I’m so glad I changed to Martindales- I now pay less for a better premium service.snd have every confidence in them. I highly recommend Martindales.

19 November 2024
Unprompted review
Rated 5 out of 5 stars

RJ Martindale. Highly recommended

I have been a customer of RJ Martindale for a number of years since they installed my new boiler. The installation was carried out with minimal disruption and the greatest care and respect for myself for my property. A great job. So impressed I took out a total service plans which includes an annual service of my boiler and heating system. This gives me total peace of mind . I also requested that the company install 4 new radiators in January. This was done promptly and impressively. The engineer worked quietly and efficiently and the only evidence that work had been done was the presence of 4 shiny new radiators in place of the old ones. No damage to decor or paint either.The engineers always treat myself and my property with courtesy and respect. I must also mention the office staff who are always polite and patient getting the work organised with minimum delay.
Altogether this is a professional, talented team and I have no hesitation in recommending them for all your plumbing requirements.
Well done to all the team.

29 January 2025
Unprompted review
Rated 5 out of 5 stars

RJ Martindales are a good local and…

RJ Martindales are a good local and friendly business, who are responsive when needed and provide an excellent professional heating engeer service. All the engineers have been very polite and experienced in their field of work. l recommend Ryan and his team to everyone.

28 February 2025
Unprompted review
Rated 5 out of 5 stars

Can’t fault the service from RJ…

Can’t fault the service from RJ Martindale. Super friendly staff from the reception to the service engineers. Timely appointments. Respectful of property. Any issues dealt with swiftly.
Transferred from British Gas 4 years ago and it was the best decision and most cost effective one I’ve made. Highly recommended. Great to know that my boiler, plumbing, drains and electrics are all covered within my policy.

4 March 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look