Rj Martindale Reviews 

340
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the engineering team for being prompt, highly professional, and exceptionally thorough during installations. People note that technicians arrive on time, keep workspaces spotless, and provide clear explanations of the work. Many individuals note that the booking process is seamless and flexible. Consumers are also very pleased with the office staff, describing them as friendly, helpful, and quick to respond to calls. Additionally, reviewers appreciate the reasonable pricing and straightforward maintenance plans compared to other popular providers. Clients feel secure knowing they can easily schedule annual services and rely on efficient support when emergencies occur.

What people talk about most

Service

Clients share satisfaction on service, frequently highlighting that engineers arrive promptly and work... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as exceptionally... See more

Customer service

Consumers find customer service to be positive, frequently highlighting accommodating appointment times,... See more

Price

People report positive experiences with price, highlighting that the services are offered at a fair and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The WHOLE team at RJ Martindale are brilliant. Needed a new boiler, the inspection visit was arranged, prompt service , clear explanation from Dan of our options. Felt very reassured about the p... See more

Rated 5 out of 5 stars

These guys were amazing. They arrived at 8am and did not stop working until nearly 5pm. Between the 4 of them they removed our old hot water and cold water tanks and installed a new combi boiler in ju... See more

Rated 5 out of 5 stars

Absolutely brilliant company. I chose them to fit my boiler a few months ago after being recommended...and not insignificantly they were almost £1400 less expensive than British Gas quoted me for simi... See more

Rated 5 out of 5 stars

What a brilliant company, staff very friendly, hard working, and very efficient would recommend this company if you would like a new hot water tank. They are reasonably priced.


Company details

  1. Plumber

Written by the company

RJ Martindale Ltd offer a professional and personal heating and plumbing service to customers in Bolton and the surrounding areas, including Manchester and Lancashire. We are a family run business with highly qualified engineers covering all areas of domestic heating and plumbing. Our reputation is built on providing an exceptional heating plumbing service with the majority of our work coming from customer referrals. Our engineers are Gas Safe registered and trained to City and Guilds standards to guarantee you will receive a professional service. We are experienced in working with major boiler manufacturers, including Worcester Bosch, Valiant, Baxi, Viessmann, Ideal and Glow Worm.


Contact info

5.0

Excellent

TrustScore 5 out of 5

340 reviews

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No recent history of asking for reviews

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5.0

All reviews

(340)

99 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tony review

Good price choices and payment options. Engineer was punctual efficient and tidy. Care policy is very reasonably priced and covers all potential problems

11 March 2025
Unprompted review
Rated 5 out of 5 stars

Ease of the service plan

Great service from fitting the boiler to 2 yrs later and the annual service. Made easier by the cost effective service plan.

11 March 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend service from the phone…

Highly recommend service from the phone call to insulation finish
All staff are helpful and, courteous explain things
The after care is second to none
The care plan that is offered I would highly recommend

4 March 2025
Unprompted review
Rated 5 out of 5 stars

Great service!

R J Martindale Ltd visited my father’s home yesterday to carry out the annual service of his combination boiler. The engineer was very friendly and helpful. He reset the control timings after taking time to explain the process. Great service - thank you!

24 February 2025
Unprompted review
Rated 5 out of 5 stars

Always helpful

Always helpful, from staff on the phone through to professional workmen. Usually here within a couple of days sooner if urgent. Efficient and Always explain fully what they are doing and why.

9 September 2024
Unprompted review
Rated 5 out of 5 stars

Replacement boiler

After having a full central heating system put in by Matindales last Oct. My mother in law who lives in Blackpool her boiler was 24 years old and needed a new one. She had been given quotes of extortionate prices. I asked Ryan would he travel to Blackpool as its not local. He did and the guys went out and put a new boiler with the hive system and it was £2000 cheaper than she had been quoted by another company. I would only trust this company and know your not getting ripped off . Mother in law is 85 and feel the company that quoted stupid money to her was taking advantage as there seemed to be alot of "extras ". I would recommend to anyone Martindales.Thank you guys x

24 February 2025
Unprompted review
Rated 5 out of 5 stars

Taking out cover with “RJ Martindale”…

Taking out cover with “RJ Martindale” was one of the best decisions I made. I no-longer worry about my boiler failing or having no hot water. The service they provide has never failed me. A professional and friendly company.

7 March 2025
Unprompted review
Rated 5 out of 5 stars

New boiler and annual homecare

We needed a new boiler and were given a range of options. The one we picked was no longer available and so we were given further options. We were also given a finance option allowing us to spread the cost. The fitting of the boiler was straightforward and everything was tidied up on completion. We also took out an annual home care policy which is worth it as it includes an annual boiler service for which we get a reminder which is good. Everybody we have dealt with has been professional, knowledgeable and polite.

11 March 2025
Unprompted review
Rated 5 out of 5 stars

Great company, amazing service

From the beginning everything was seamless. From the initial quote from Ryan to the installation of the boiler. The installer left my home clean and tidy after doing his install. I have a service plan with them and it's been working really well. I couldn't ask for more to be honest x

17 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, top quality job, the whole team have done a great job. We had a new boiler moved & installed along with radiators & they have done a fantastic job. Thank you!

11 March 2024
Unprompted review

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