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See what reviewers are saying

Rated 5 out of 5 stars

i was always a fan of bosch spare parts because of quality, but since they f.....d me twice with correct but improperly built parts from the factory i decided to try ridex and the quality of eg. filte... See more

Company replied

Rated 4 out of 5 stars

Rapid dispatch, and well packed, at an attractive price, where the original was no longer available. This purchase was triggered by an OBD2 MAF sensor fault code. Identical in form, and straightforw... See more

Company replied

Rated 4 out of 5 stars

At the beginning an error code p0403 was stored which could only be deleted after several attempts!

Company replied

Rated 5 out of 5 stars

The parts arrived within the week, stripped down the old parts, new parts fitted perfectly with no issues. Job done vehicle back on road within the hour. parts were easily matched on the Website. Comm... See more

Company replied

Company details

  1. Auto Parts Manufacturer

Written by the company

RIDEX is a German-based company for car parts, accessories, lubricants, and fluids, established in 2016. We have sold over 72 million items to over 12 million customers in 27 European countries in just 10 years. The RIDEX portfolio has over 480 product categories that include more than 50,000 articles produced at certified factories in Europe and Asia under three product lines – RIDEX, RIDEX PLUS, and RIDEX REMAN. From basic to advanced, from sustainability to performance – we’ve got exactly the right products for every individual need. We offer guaranteed performance throughout the product's entire service life, making RIDEX the Real Brand for Real People. RIDEX is created to exceed your expectations at every turn of the road. Enjoy your ride. The rest is done by RIDEX. RIDEX- parts you can trust!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Diesel filters

I don,t generally comment on the things I buy online. But I was impressed by the price and the fact you sent me the correct Item which other companies supplying parts for Antatra,s cannot seem to get right.
Thanks and regards Chris.

7 June 2023
Unprompted review
RIDEX GmbH logo

Reply from RIDEX GmbH

Hello Christopher!

Thank you very much for your time and appreciation.

Best regards,
Ridex Team

Rated 5 out of 5 stars

Good fit of product

Good fit of product, worked like a charm

9 June 2023
Unprompted review
RIDEX GmbH logo

Reply from RIDEX GmbH

Hello Tan Ses!

Thank you very much for your time and appreciation.

Best regards,
Ridex Team

Rated 5 out of 5 stars

Recommended Car Parts

Good price. Item matched original and resolved the ignition issue we were experiencing.

8 June 2023
Unprompted review
RIDEX GmbH logo

Reply from RIDEX GmbH

Hello Pete!
We are very glad that your cooperation with us has brought positive emotions.
Our specialists are always ready to provide professional advice.
Please, feel free to contact us again.

Best regards,
Ridex team

Rated 5 out of 5 stars

Great service from the supplier.

The parts arrived within the week, stripped down the old parts, new parts fitted perfectly with no issues. Job done vehicle back on road within the hour. parts were easily matched on the Website. Communication from the company regarding placement and sending my order out was effortless.

2 June 2023
Unprompted review
RIDEX GmbH logo

Reply from RIDEX GmbH

Hello Paul!
Thank you for your great feedback!
We're glad to know that our efforts are noticed. It is extremely important to us.
We look forward to seeing you in our online store.

Best regards,
Ridex Team.

Rated 5 out of 5 stars

Prompt shipment.

1 June 2023
Unprompted review
RIDEX GmbH logo

Reply from RIDEX GmbH

Hey Jossi!

Thank you for your feedback. We are very happy to know that we were able to surprise and please you!

Best regards,
Ridex Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Accurate picking.

28 May 2023
Unprompted review
RIDEX GmbH logo

Reply from RIDEX GmbH

Hello Peter!
Thank you for taking time to leave a review of our company.

Have a nice day!

Best regards,
Ridex Team

Rated 5 out of 5 stars

exactly what i was after

exactly what i was after, thanks.

1 June 2023
Unprompted review
RIDEX GmbH logo

Reply from RIDEX GmbH

Hello Ian!

We want to thank you for your time and positive feedback!

Best regards,
AUTODOC Team

Rated 4 out of 5 stars

Great parts at an excellent price

Great parts at an excellent price. They were delivered quite quickly but as it was a .co.uk website we had presumed that it would be next day. However, they come from Germany which is fine but perhaps not as clearly stated as one would hope.

5 June 2023
Unprompted review
RIDEX GmbH logo

Reply from RIDEX GmbH

Hello Nigel !

Thank you for your positive feedback!

Best regards,
Ridex Team

Rated 5 out of 5 stars

Can't say a single negative thing

Can't say a single negative thing. The part I needed was easy to find with a selection of brands. The price is good. And came in good time. Probably will use this place again in the future

2 June 2023
Unprompted review
RIDEX GmbH logo

Reply from RIDEX GmbH

Hello Tom!
Thank you very much for your time and appreciation.

Best regards,
Ridex Team

Rated 5 out of 5 stars

Like in description

Like in description. Fast delivery

30 May 2023
Unprompted review
RIDEX GmbH logo

Reply from RIDEX GmbH

Hi Andrei!

Thank you very much for your time and appreciation.

Best regards,
RIDEX Team.

Rated 5 out of 5 stars

Really good for web finding surprised…

Really good for web finding surprised was based in Germany given the company title

1 June 2023
Unprompted review
RIDEX GmbH logo

Reply from RIDEX GmbH

Hello Roger!
We are very pleased to read the sincere reviews.
Thank you for choosing our company. We are glad that you were satisfied with everything.

Best regards,
Ridex Team

Rated 5 out of 5 stars

good service

Received rapidly. Good storage. The mechanician installed it without trouble. Works well. Thanks

1 June 2023
Unprompted review
RIDEX GmbH logo

Reply from RIDEX GmbH

Hello Patrick!
Thank you for your feedback. We are very happy to know that we were able to surprise and please you!

Best regards,
Ridex Team

Rated 5 out of 5 stars

Great replacement parts 👏

Great replacement parts 👏
Just ordered more items for two cars very competitive prices and better than Euro car parts.

4 June 2023
Unprompted review
RIDEX GmbH logo

Reply from RIDEX GmbH

Hello Peter !

Thank you for your feedback.

Have a nice day!

Best regards,
Ridex Team

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