i was always a fan of bosch spare parts because of quality, but since they f.....d me twice with correct but improperly built parts from the factory i decided to try ridex and the quality of eg. filte... See more
Company replied
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See what reviewers are saying
Rapid dispatch, and well packed, at an attractive price, where the original was no longer available. This purchase was triggered by an OBD2 MAF sensor fault code. Identical in form, and straightforw... See more
Company replied
At the beginning an error code p0403 was stored which could only be deleted after several attempts!
Company replied
The parts arrived within the week, stripped down the old parts, new parts fitted perfectly with no issues. Job done vehicle back on road within the hour. parts were easily matched on the Website. Comm... See more
Company replied
Company details
Written by the company
RIDEX is a German-based company for car parts, accessories, lubricants, and fluids, established in 2016. We have sold over 72 million items to over 12 million customers in 27 European countries in just 10 years. The RIDEX portfolio has over 480 product categories that include more than 50,000 articles produced at certified factories in Europe and Asia under three product lines – RIDEX, RIDEX PLUS, and RIDEX REMAN. From basic to advanced, from sustainability to performance – we’ve got exactly the right products for every individual need. We offer guaranteed performance throughout the product's entire service life, making RIDEX the Real Brand for Real People. RIDEX is created to exceed your expectations at every turn of the road. Enjoy your ride. The rest is done by RIDEX. RIDEX- parts you can trust!
Contact info
Josef-Orlopp-Straße 55, 10365 , Berlin, Germany
- reviews@ridex.eu
- ridex.eu
4.5
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I got what I asked for
30 June 2023
Unprompted review
Reply from RIDEX GmbH
Hello Elmo!
We are very pleased to read the sincere reviews.
Thank you for choosing our company. We are glad that you were satisfied with everything.
Best regards,
Ridex Team
Quick and reliable
22 June 2023
Unprompted review
Reply from RIDEX GmbH
Hello Keith!
We want to thank you for your time and positive feedback!
Best regards,
RIDEX Team.
The starter is good but the delivery…
The starter is good but the delivery was slow took 4 days to get to me as your web site said it would arrive in 2 days
27 June 2023
Unprompted review
Reply from RIDEX GmbH
Hello!
Thank you for your feedback.
We always do our best to process and ship your order as quickly as possible. But we have room to grow.
Please, feel free to contact us if you have any questions.
Best regards,
Ridex Team
product good delivery too slow sorry
8 July 2023
Unprompted review
Reply from RIDEX GmbH
Hello,
Thank you for your feedback!
We do our best to speed up all the processes.
Best regards,
Ridex Team
First order
Purchased wheel speed sensor, and wheel bearing for mechanic to fit, no problems first time purchase will be using again.
9 June 2023
Unprompted review
Reply from RIDEX GmbH
Hello Adam!
Thank you very much for your kind words.
We will continue to delight you with high-quality service.
Best regards,
Ridex Team
Reply from RIDEX GmbH
Hello Matt!
We are very pleased to receive positive feedback from our customers!
Good luck on any road.
Best regards,
Ridex Team
Reply from RIDEX GmbH
Hello!
Thank you very much for your kind words.
We will continue to delight you with high-quality service.
Best regards,
Ridex Team
Fast delivery and excellent product
26 June 2023
Unprompted review
Reply from RIDEX GmbH
Hi Aaron!
Thank you very much for your time and appreciation.
Best regards,
RIDEX Team.
The ball joint is a good quality product
The ball joint 2462S0018 looks good, like a good quality product.
The quality of the materials with which it is made is good.
To give the highest rating, it needs to know how long the The ball joint will work.
26 June 2023
Unprompted review
Reply from RIDEX GmbH
Hello!
We are very pleased to read the sincere reviews.
Please, feel free to contact us if you have any questions.
Best regards,
Ridex Team
Great delivery times
1 July 2023
Unprompted review
Reply from RIDEX GmbH
Hello!
Thank you for taking time to leave a review of our company.
Have a nice day!
Best regards,
Ridex Team
Arrived quickly and was exactly what I…
Arrived quickly and was exactly what I ordered
24 June 2023
Unprompted review
Reply from RIDEX GmbH
Hello Christopher!
Thank you for your feedback. We are very happy to know that we were able to surprise and please you!
Best regards,
Ridex Team
Came in good time
23 June 2023
Unprompted review
Reply from RIDEX GmbH
Hello Andrew!
Thank you for your positive feedback!
Best regards,
Ridex Team
Reply from RIDEX GmbH
Hello,
Thank you for your feedback. We are very happy to know that we were able to please you!
Best regards,
Ridex Team
Reply from RIDEX GmbH
Dear Leonard M!
hank you very much for your kind words.
We will continue to delight you with high-quality service.
Best regards,
Ridex Team
Great delivery time good product good…
Great delivery time good product good all round service will be using again.
26 June 2023
Unprompted review
Reply from RIDEX GmbH
Hello Stephen!
Thank you for your feedback. We are very happy to know that we were able to surprise and please you!
Best regards,
Ridex Team
This online car spares company is…
This online car spares company is blooming brilliant!!! The part I needed was priced a lot
Lower than anywhere else I looked.
Great website, amazing prices and great service provided. I highly recommend using this company and I will continue to use it and recommend it to my friends and family and colleagues
14 June 2023
Unprompted review
Reply from RIDEX GmbH
Dear Simon Jon Tolley!
Thank you for your great and emotional feedback!
We're glad to know that our efforts are noticed. It is extremely important to us.
We look forward to seeing you in our online store.
Best regards,
Ridex Team.
Parts worked as described with a quick…
Parts worked as described with a quick delivery thanks
26 June 2023
Unprompted review
Reply from RIDEX GmbH
Hello Mr Peter,
Thank you for taking time to leave a review of our company.
Have a nice day!
Best regards,
Ridex Team
Reply from RIDEX GmbH
Hello James!
We want to thank you for your time and positive feedback!
Best regards,
RIDEX Team.
I had been quoted £70-£80 for a…
I had been quoted £70-£80 for a replacement glass for a wing mirror.
It came from Online Carparts as an assembly. It was indistinguishable from the original, was easy to fix and cost £16.33 including shipping by courier, arriving in 3 days.
16 June 2023
Unprompted review
Reply from RIDEX GmbH
Hello Bob!
Thank you for your feedback. We are very happy to know that we were able to surprise and please you!
Best regards,
Ridex Team
Value
Used to use Euro,but this company have a better range and price.
Just takes a few days to come.
20 June 2023
Unprompted review
Reply from RIDEX GmbH
Hello Philip!
Thank you very much for the kind words. Please, feel free to contact us if you have any questions.
Best regards,
AUTODOC Team
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