Catherine was so helpful—she answered my call right away, listened to all my questions about the X’Air Safe and contacted me quickly over the following weekend to set up a fitting. She took great care... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Ride EquiSafe is not your standard tack store. We specialize in keeping you simultaneously safe and stylish in the saddle. We carry the broadest selection of equestrian safety products across North America, including air vests, body protectors, safety stirrups, and riding helmets. Whether you’re hacking out on the trails, taking a lesson, or competing from the local level up to the international level, we believe that all riders should use equipment that ensures the safest possible experience.
Contact info
2676 John Shehan Rd., 28756, Mill Spring, United States
- 919-404-9744
- info@rideequisafe.com
- rideequisafe.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer service & knowledgeable about…
Customer service & knowledgeable about product.
The consultation was just what I needed
Being able to have a consultation before buying my safety vest was a great experience. Going by measurements taken at home, I would have ordered a vest two sizes larger than was recommended by the staff. The smaller size fits beautifully! The shipping was fast as well. Thank you for such great service!
Best company
Very helpful suggestions and sent link for item. Fast fulfillment & delivery.
Box arrived very damaged and it was a…
Box arrived very damaged and it was a gift. I think the stirrups are just too heavy for the quality of the box?
Great Experience!
The team at EquiSafe was incredibly helpful and super easy to work with! They’ve streamlined the process on finding a safety vest so well and we’re great about answering additional questions on fit. No wonder everyone recommends them so much! So grateful company like this exists in the industry! Thanks again!!!
Ride Equisafe is the BEST!!!!
I’ve used Ride Equisafe for my safety equipment, riding clothes and other horsy stuff. They have the best products and when it comes to the safety equipment they will walk you through every step and make sure you’re getting the right gear for your individual needs.
Excellent help and choices
Jasmine was wonderful. She literally went out of her way to help me. We met in Northern Ky and she brought multiple options for me to try. Jasmine was very supportive. I was able to make a good choice and am back to riding. So special thanks to Jasmine for her help and I apologize for the delay on this review. Had to deal with a family illness.
Catherine at Ride EquiSafe was…
Catherine at Ride EquiSafe was amazingly helpful after my helmet got destroyed after I left it on the ground. She helped me find a new helmet within my budget via email and it fit!
Great customer service
Wonderful company to work with
Wonderful company to work with. Catherine helped me order the perfect size of body protector. I sent in my measurements and she so graciously sent me choices for body protectors that would work well. I would have ordered the wrong size without her! Thank you so much. I’m so grateful for my new champion ti22 body protector.
Super easy to work with
Super easy to work with. Answered all
My questions and incredibly helpful.
My equisafe experience
Took the time to help me as I had a particular safety situation. Tried all kinds of products to find the best yet affordable one. Worth the 2.5 hr drive to visit. Was not disappointed.
equisafe at Tryon
The ladies at the Equisafe store were amazing! They were patient and helped us through making the decision we needed to make to help keep my daughter safe!!
Great communication and found the…
Great communication and found the perfect vest for my size and budget.
Catherine is always wonderful
Catherine is always wonderful. She is super knowledgeable, patient and prompt with delivery. Without a doubt, she is the “go to person” for safety
A rep emailed me promptly after I…
A rep emailed me promptly after I filled out their form online. She corresponded with me several times and recommended an air vest which I ordered and really liked. Ride Equisafe was recommended to me by several riding friends including one of my trainers, and I don’t regret connecting with them to choose a vest.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








