Dylan Mogg spent time with us to understand our requirements for a small EV and explained the options. Quickly got us out on a test drive and then with Sheila came up with quotes to meet our budget. V... See more
Location
Switch locationMG Guildford, Moorfield Road, Slyfield Industrial Estate, GU1 1RU Guildford, Surrey, GB
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See what reviewers are saying
I had a really positive experience purchasing my new car. From start to finish, the whole process was smooth, straightforward and stress-free. A special mention has to go to my Kelly Faith who was... See more
Company replied
This was the second car we have bought from this dealership. Originally we were going to buy an used car, but decided on a new car. Marius Mockus, at Guildford Richmond Motors, helped us go through... See more
Company replied
It was great to return to Richmond Motor Group for a new car. We were once again looked after by Marius Mockus who is a very methodical and professional salesman. We leased this time and Marius took t... See more
Company replied
Company details
Written by the company
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Contact info
MG Guildford, Moorfield Road, Slyfield Industrial Estate, GU1 1RU, Guildford, Surrey, United Kingdom
- 01483 668 303
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One Happy Chappy.
From walking into the showroom at Richmond Guildford I was greeted by Marius Mockus who made my whole experience of buying my first MG a joy.
He was very professional with none of the heavy sales pressure that I have experienced in the past at other dealers, I was kept fully informed f everything and to make things better the car was delivered before my original delivery date.
I am now the proud owner of my MG HS TROPHY and would like to personally thank Marius for making the journey a complete joy, should anybody be thinking of buying an MG please head to Richmond Guildford .

Reply from Richmond Motor Group - MG Guildford
Marius the salesman was very helpful
Marius the salesman was very helpful. There were some problems in the car being delivered due to bad communication from the transport firm. He did all he could to resolve the problem and keep us up to date.

Reply from Richmond Motor Group - MG Guildford
Efficient and courteous service and a…
Efficient and courteous service and a very smooth transaction and process made possible by Marius

Reply from Richmond Motor Group - MG Guildford
MG Guildford S5 EV
It's early days but MG Guildford (Richmond group) and our new MG S5 EV car have been great so-far: We took delivery of our first battery-powered EV last week and Marius in the MG sales team has been excellent -- knowledgeable, patient and informative. We only visited MG on the off-chance whilst browsing the range of dealers on Slyfield industrial estate and were sufficiently impressed with the service & deals to accelerate plans to go from Toyota hybrid to EV by a few years, ordered an MG S5 EV and it arrived pretty-much as Marius predicted even with the disruption to international shipping etc. going-on at the moment. We've driven less than 50 miles but 100% happy so-far, good value for money etc.

Reply from Richmond Motor Group - MG Guildford

Reply from Richmond Motor Group - MG Guildford
Found brand new vehicle and colour we…
Found brand new vehicle and colour we were after, arranged everything smoothly and car arrived earlier than expected. Jams was extremely helpful throughout

Reply from Richmond Motor Group - MG Guildford

Reply from Richmond Motor Group - MG Guildford
Excellent customer service.
Charlie was very helpful, knowledgable and not pushy which I so appreciated,
Customer experience slick, calm and excellent.
Very happy customer who ordered a car today.
Thank you. Charlie.

Reply from Richmond Motor Group - MG Guildford
James was a pleasure to deal with and…
James was a pleasure to deal with and went above and beyond to get me a great deal on my new car.

Reply from Richmond Motor Group - MG Guildford
Outstanding service from James
Outstanding service from James. Would highly recommend the dealership and James himself.

Reply from Richmond Motor Group - MG Guildford
Highly recommended
We were assisted by Marius Mockus in our search for a new EV. Marius was incredibly helpful and well informed and I would be very happy to recommend him.

Reply from Richmond Motor Group - MG Guildford
Just bought a vehicle from Richmond…
Just bought a vehicle from Richmond Motors what a great experience. Henry gave me everything I needed knowledgeable and most of all patient.
Thank also to Kelly for the hot chocolate it's really good. Great team there hope to dealwith them again in the future.

Reply from Richmond Motor Group - MG Guildford
We felt reassured by the honesty and…
We felt reassured by the honesty and transparency of the whole team, especially Marius. The whole sale was smooth, including the part exchange. Thank you Marius.

Reply from Richmond Motor Group - MG Guildford
Marius made the whole experience stress free
Marius made the whole experience trouble and stress free. Would highly recommend.

Reply from Richmond Motor Group - MG Guildford
Highly recommended the service I…
Highly recommended the service I received at Richmond in particular from Henry Jackson.
Purchased a used vehicle and was very impressed with the vehicle preparation and cleanliness . Having purchased in excess of 35 vehicles for myself and family over the years I consider myself a good judge of service and this was one of the best.

Reply from Richmond Motor Group - MG Guildford
Charlie
Charlie was lovely, helpful and patient with both myself and mum

Reply from Richmond Motor Group - MG Guildford
I recently bought a car and the service…
I recently bought a car and the service I received was outstanding from start to finish. From the very first phone call, everything was handled professionally and clearly explained. The follow-up throughout the process was excellent, and every detail was covered so I always felt informed and confident with my purchase.
A special thank you to Marius, who made the whole experience smooth and enjoyable. he treated me very well from the start of the sale right through to the end. His attitude, professionalism, and willingness to help really stood out.
I would happily recommend Marius to anyone looking to buy a car. Excellent service all the way - well done.

Reply from Richmond Motor Group - MG Guildford
My fabulous experience
The salesman Darius was pleasant and very accommodating even though I was a little late for my appointment. He took time in explaining each step of what was needed and why. He showed me my choice of car in and out of the showroom in order to see the true colours. He was extremely professional and had answers to all my questions without 'fobbing me off'. Marius knows his job well and is a credit to Richmond MG

Reply from Richmond Motor Group - MG Guildford
Great service
Great service from Kelly at Richmond Guildford on purchasing our MG - very knowledgable and efficient - thank you

Reply from Richmond Motor Group - MG Guildford
Superb service
Henry was attentive and knowledgable. This is my first Motorbility car and he made it so easy.
He took the time to show me the features of the car and set everything up for me. Great service

Reply from Richmond Motor Group - MG Guildford
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