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Rated 1 out of 5 stars

I ordered three pairs of pants, two with 30L and one 29L. I was charged extra $10 for tayloring to 29L, as described ont he website. It was also marked as the "Final Sale" - meaning, I cannot retur... See more

Rated 5 out of 5 stars

As always Rhône has quick shipping and item exactly as described. Ive tried polos from vineyard vine lululemon footjoy Nike NOTHING compares to Rhône’s. Also you have to try the briefs you’ll never... See more

Rated 5 out of 5 stars

Rhone is a premium brand that offers quality clothing. As a long-time supporter of the brand, Rhone's Commuter Pants have been a staple in my wardrobe. The material and fabric offers comfort throughou... See more

Company replied

Rated 1 out of 5 stars

Awful! Avoid this scamming site at all costs. They have got well known MUAs advertising it - yet you never receive your order and they tell you otherwise. Apparently they say Royal Mail tracking numbe... See more

Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Women's Clothing Store

Written by the company

Rhone Apparel is an American startup company producing and selling men's and women's sportswear.


Contact info

  • Pacific Street 484, 06902, Stamford, United States

  • rhone.com

2.8

Average

TrustScore 3 out of 5

42 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Good Luck Dealing with This Company

I ordered three pairs of pants, two with 30L and one 29L. I was charged extra $10 for tayloring to 29L, as described ont he website. It was also marked as the "Final Sale" - meaning, I cannot return or exchange it. When I received the purchase shipment, I tried ny 29L pants on and... no alterations had been done! I compared the length to two other pairs with 30L - they were identical, confirming that there was no alteration done to 29L.
I contacted the "CHAT" customer service the next day and a very nice AI system politely requested me to make the measurements and send the photos to the company... no apoliogies, no corrective actions, nothing. I guess this is a "New Generation" of companies where no one cares about the customer satisfaction but, rather, about making more, more, more $$$. It is very said... how the sales profession and the industry have deteriorated.

9 March 2026
Unprompted review
Rated 1 out of 5 stars

horrible customer support

Clothing is ok, but if you need to return or deal with customer service you are better off ordering anywhere else. They are not helpful and contradictory

8 December 2025
Unprompted review
Rhone logo

Reply from Rhone

Thank you for your feedback. We’re sorry to hear that your experience with our customer support team did not meet expectations. We’re reviewing this internally and would welcome the chance to assist further. Please contact us at service@rhone.com

Rated 5 out of 5 stars

Great quality clothing!

Both my husband and I love their clothing! It's high quality, comfortable, and the customer service is responsive and friendly.

I've recommended Rhone to many of my friends and they have switched over from Vuori and Lululemon.

24 October 2025
Unprompted review
Rhone logo

Reply from Rhone

Sarah, thanks for the awesome review! We’re so happy you love your Rhone gear and also had a wonderful experience. We hope to see you again soon.

Rated 5 out of 5 stars

The clothes were great

30 May 2025
Unprompted review
Rhone logo

Reply from Rhone

Hi Daniel! We’re so happy to hear you think the clothes are great! Thank you for the 5-star review and for choosing us. We hope you love wearing your new pieces!

Rated 1 out of 5 stars

Ordered the 7/8 leggings and a few…

Ordered the 7/8 leggings and a few other things. Wore the leggings and found them itchy and unbreathable. Turns out they are made from recycled polyester. I returned 3 items. But I wore the leggings so they will go directly into a donation bin. I've bought the same leggings at Costco for $10. They are also selling these Rhône leggings at nordstroms rack for $34. Don't make the same mistake I did and buy for $108! They removed my review on their website. This is not a luxury brand. I will never fall for them again.

21 August 2025
Unprompted review
Rhone logo

Reply from Rhone

Hi E W! Thank you for your feedback. We're sorry to hear the leggings didn't work out as intended. Please don’t hesitate to reach out to us at service@rhone.com with your order number, so we can assist you further. We’d love the opportunity to make things right for you!

Rated 1 out of 5 stars

Shady and low quality.

Got their commuter blazer based on reviews. It was awful. Just nothing positive to write about it. Gave it a fair review, and they removed it. Emailed me after and offered 10% off my next purchase. Worthless discount because I get 20% off from ID.me. regardless, super shady that they delete 1 star reviews to inflate their ratings.

13 September 2024
Unprompted review
Rated 5 out of 5 stars

Rhone is a premium brand

Rhone is a premium brand that offers quality clothing. As a long-time supporter of the brand, Rhone's Commuter Pants have been a staple in my wardrobe. The material and fabric offers comfort throughout the day, and the pants are easy to take care of. Rhone also goes out of the way with excellent customer service and support!

12 September 2024
Unprompted review
Rhone logo

Reply from Rhone

Thank you for sharing your review with us! We are glad to hear Rhone is a staple in your closet!

Rated 5 out of 5 stars

My favorite gym shorts

My favorite gym shorts. So comfortable.

1 June 2024
Unprompted review
Rhone logo

Reply from Rhone

Oscar we are thrilled to hear Rhone is your favorite gym short! Thank you for leaving your review and valuable feedback. We truly appreciate it.

Rated 1 out of 5 stars

DO NOT ORDER FROM THEM!!!!

Doesn’t even deserve one star!!! Said it was delivered which is was not! Won’t supply tracking and won’t give a refund or replacement?? Then blocked my email when I stated I wasn’t going to let them get away with it!!! UTTER SCAM

23 March 2024
Unprompted review
Rhone logo

Reply from Rhone

Hi Melissa, Thank you for taking the time to provide your feedback and bringing this to our attention as well as providing the requested information. I apologize for your experience in not receiving your order. Upon review, I could not locate your order with the email or phone number you provided. If you could please share your Rhone Order # or contact us at service@rhone.com, we would be happy to look into this for you. When packages go missing or are lost in transit, we typically have to submit a claim with the carrier and it can take about 15 business days. However, we do our best to offer a quick outcome in these situations! Looking forward to making this right for you.

Rated 5 out of 5 stars

Love this brand!!!

Love this brand. It is really their fabric that makes them stand out. I used to shop Lulu but they have gone down hill recently and they never have consistency with their product. Huge fan!!

4 May 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Quality, Fantastic Customer Experience

Ordered the new women’s stuff and was blown away by the quality, fit and fabrics. Shipping was so fast! I ordered my stuff on a Thursday with free shipping and it was at my house on Friday! Some of the stuff didn’t work out but returns were easy and free and I got refunded as soon as the stuff was scanned at UPS. They make it so easy to shop online. Super impressed with the customer experience.

2 May 2024
Unprompted review
Rated 5 out of 5 stars

High Quality & Great Fit

Materials are high quality and the items fit very well. Super comfortable and stylish. They have something for everyday (athletic wear, casual, even formal. Love these clothes.

7 May 2024
Unprompted review
Rated 5 out of 5 stars

As always Rhône has quick shipping and…

As always Rhône has quick shipping and item exactly as described. Ive tried polos from vineyard vine lululemon footjoy Nike NOTHING compares to Rhône’s. Also you have to try the briefs you’ll never get briefs from anywhere else.

5ft 9 165lbs medium fits perfect

7 May 2024
Unprompted review
Rated 5 out of 5 stars

Comfortable

I just received my Commuter Shirt and it instantly became my favorite article of clothing. The elasticity in the fabric is flexible but still looks professional. Extremely satisfied, I will definitely be ordering from here again!

2 May 2024
Unprompted review
Rated 5 out of 5 stars

QUALITY A++++++

Pretty much exclusively workout and train in Rhone at this point. Well designed, durable and breathable for my longer runs and in the gym. Quality is top notch. Ordering and shipping was easy and on time as always.

6 May 2024
Unprompted review

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