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Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the quick and efficient installation process. Many appreciate the competitive pricing and the professionalism of the staff, who are often described as punctual, tidy, and knowledgeable. The customer service is frequently commended for being outstanding, with people noting the clear communication and helpfulness throughout the entire process. However, some customers also noted issues with the service, mentioning difficulties in purchasing additional units or experiencing very poor service with improper installations. A few people were dissatisfied with the requirement to pay for a quote before confirming an installation date.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting the professionalism, efficiency, and... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the professionalism,... See more

Price

Consumers find price to be positive. Many reviewers consistently praise the competitive and reasonable... See more

Product

Users describe positive interactions with the product. Many customers express happiness with their new EV... See more

Customer service

Reviewers mention positive feedback about customer service. Customers appreciate the efficient and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service, quick quote, and once accepted, only a few days for fitting. Very easy transaction from revcharge. Price was competitive compared to comments from others on the Geely Face... See more

Company replied

Rated 5 out of 5 stars

Never heard of Revcharge before they installed the EV charger at my home. I was impressed with their responsiveness to my queries. They kept me informed along the way and the electrician not only did... See more

Company replied

Rated 5 out of 5 stars

Revcharge was excellent to deal with! At first I wasn’t sure who to go with or what charger to install, but I ended up choosing Revcharge and I’m so glad I did. They organised the installation wi... See more

Company replied

Rated 5 out of 5 stars

Very happy with the service and installation. My electrical box was located on the opposite side of the garage, tricky job feeding the cable through the first and second story of my house but was do... See more

Company replied


Company details

  1. Electric Vehicle Charging Station

Written by the company

revcharge is an end-to-end EV charging service provider. We take the stress and guesswork out of not only finding an EV charger that meets your needs, but that too of organising a trained technician to install and activate your system. Every EV charger on offer has been carefully evaluated for its performance and features by our specialised team. Get a fixed quote today by going to: https://www.revcharge.com.au/request-a-quote


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

291 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Tesla Gen 3 Wall connector installation

I tried to get few EV companies to install the EV charger but 2 of them saw and said the job is too big as it is double storey. I enquired with revcharge to install a tesla gen 3 wall connector after comparing multiple other quotes. The assurance i had from Revcharge was top class and the technician was very experienced who had done multiple of these installation. Surprisingly the quote from revcharge was the lowest and certainly a reliable service provider.

17 September 2024
Unprompted review
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Reply from revcharge

Glad to hear that everything went well, Harish! :)

Rated 5 out of 5 stars

All dealings from start to finish have…

All dealings from start to finish have been highly professional, installers turned up on the day and got the job done without any issues

16 September 2024
Unprompted review
revcharge logo

Reply from revcharge

Thank you for leaving us a 5/5 review, Greg! :)

Rated 5 out of 5 stars

Absolutely incredible

Absolutely incredible! A simple and worry free journey from start to finish. Professional and passionate team of people. Dont look any further.

2 September 2024
Unprompted review
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Reply from revcharge

Thank you so much for your five-star review, Dale! :)

Rated 5 out of 5 stars

I was a bit worried about the…

I was a bit worried about the installation at my place because of the long distance between the switchboard and the garage (almost 35m). James & Matt were very meticulous and careful, minimising the visual impact of the cable conduit and communicating at all times to ensure that we were happy. The Ohme charger is compact and discreet and integrates with our Tesla via app, making the charging experience a breeze. It's also solar aware and the app also allows you to integrate your electricity tariff to charge at the cheapest times. We brought our own 7m cable so we can park the EV in either direction. The cost was also very competitive. Thank you!

26 August 2024
Unprompted review
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Reply from revcharge

Thank you for leaving us a five-star review, Xavier!

Rated 5 out of 5 stars

Super easy EV charger instal

Revcharge made it super easy to pick a charger and then connected me with a high quality installer. Communication was regular and I knew what was going on the whole time. Installers were prompt and did a great job. No issues what so ever.

29 August 2024
Unprompted review
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Reply from revcharge

Thank you for leaving a review, Jarryd! Glad to hear there were no issues :)

Rated 5 out of 5 stars

Great Service & Prompt Delivery

Had a fantastic experience with Revcharge. Made an enquiry on the website one night, received a response first thing next morning, ordered the charger that night and it was delivered interstate in less than two days. I couldn’t be happier.

21 August 2024
Unprompted review
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Reply from revcharge

Glad to hear you had a positive experience with revcharge, Garry! :)

Rated 5 out of 5 stars

RevCharge for the supply and installation of a Tesla Wall Connector.

I recently had the pleasure of working with RevCharge for the supply and installation of a Tesla Wall Connector, and I couldn’t be more impressed with their price and service. From start to finish, the entire process was seamless and professional.

A special shoutout to Stephen, the electrician who handled the installation. Stephen’s expertise and attention to detail were evident from the moment he arrived. He took the time to explain the installation process, answered all my questions with patience, and ensured that everything was set up perfectly.

The installation itself was quick and efficient, with Stephen making sure that the Wall Connector was securely mounted and functioning flawlessly.
It’s clear that Stephen takes great pride in his work, and it shows in the quality of the installation.

I highly recommend RevCharge for anyone looking to install a Tesla Wall Connector. Their professionalism, combined with Stephen’s exceptional service, made this a five-star experience. Thank you, RevCharge and Stephen, for making the transition to electric driving so smooth and enjoyable!

21 August 2024
Unprompted review
revcharge logo

Reply from revcharge

Thanks for the positive feedback, David, we're glad to hear it :)

Rated 5 out of 5 stars

Highly Recommend using Revcharge

Great communication from the start to finish, along with very competitive pricing. Johnny the installer was great, he was on time with an explanation of what he was going to do and asked if I had any questions. I'm very happy with the final install, clean and tidy.

15 August 2024
Unprompted review
revcharge logo

Reply from revcharge

Thanks for trusting revcharge, David! Happy to hear that you're satisfied with the service. :)

Rated 5 out of 5 stars

Made everything really easy

They made the whole process really easy and the installer was super friendly and did a great job.

19 August 2024
Unprompted review
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Reply from revcharge

We're very glad to hear that Kym, thank you!

Rated 5 out of 5 stars

On time & no dramas!

Installer turned up on time and completed the job quickly and without any dramas. Finished product is tidy.

15 August 2024
Unprompted review
revcharge logo

Reply from revcharge

Thanks Mal, glad to hear you had a great experience with revcharge!

Rated 5 out of 5 stars

Friendly and efficient service and a great installation

I contacted Revcharge for a quote for an installation only. They were very quick to respond and their price was far cheaper than two other quotes I received. For the quote, you simply send in some photos of the location you want for the install and they send you back a fixed price quote. It’s great because you don’t need to stress that an electrician might tell you the job’s more complicated than first thought. Anyway, I proceeded with the quote, paid and then received a call from the electrician the next day. He booked a date in less than a week and arrived in time and finished the job in less than 1.5hrs. Really neat install and he cleaned up the worksite. Friendly electrician and everything went great. I have recommended Revcharge to a workmate. Thanks again.

14 August 2024
Unprompted review
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Reply from revcharge

Thank you for your thorough review, David! Happy charging :)

Rated 5 out of 5 stars

Helpful

Helpful, professional and excellent price. I would like to thank Mariann Ramos and Dimitri Dalla for great advice and also installer Andrew Papas. Thanks a lot Revcharge.

10 August 2024
Unprompted review
revcharge logo

Reply from revcharge

Thank you for leaving us a five-star review and for trusting revcharge!

Rated 5 out of 5 stars

They were great

They were great, everything they promised they delivered on. When I spoke with them the person was knowledgeable and patient as I had no knowledge of products.
The electrician who installed charger was great and kept me informed and passed on some tips.
I would recommend revcharge.

5 August 2024
Unprompted review
revcharge logo

Reply from revcharge

Lovely to hear that you had a positive experience, Stephen! Thank you for leaving a five-star review :)

Rated 5 out of 5 stars

Excellent service and Quality…

Excellent service and Quality workmanship. Had Tesla wall charger installed and ready to charge in less than 2hours . Price is also very competitive . Highly recommended!!

1 August 2024
Unprompted review
revcharge logo

Reply from revcharge

Glad to hear everything went well, Smitha! Happy charging :)

Rated 5 out of 5 stars

Super impressive service

Super impressive service, did the installation within the same week after booking. No fuss, fixed quote. Stephen and Nini who came to do the work, were brilliant and did a neat job, going the extra mile to hide the wiring under our deck etc to get to the car port. Thank you!

25 July 2024
Unprompted review
revcharge logo

Reply from revcharge

Glad to hear that everything went smoothly, Amo! Thank you for trusting revcharge :)

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