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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the quick quotes and efficient installation processes. Many people found the pricing to be competitive and reasonable, especially when compared to other options. The staff and customer service are frequently commended for their professionalism, helpfulness, and clear communication, making the overall experience smooth and stress-free. However, some people were dissatisfied with the service, reporting issues with installation not being done properly or orders getting lost in the system. A few customers also mentioned difficulties in getting updates or speaking with management when unexpected problems arose, leading to frustration and delays.

What people talk about most

Service

Consumers generally express high satisfaction with the service provided, often highlighting the... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's professionalism,... See more

Price

Clients share positive opinions on price. Many customers found the pricing to be reasonable and competitive,... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the excellent and easy... See more

Product

Customers consistently note positive experiences with the product. Many reviewers express happiness with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service, quick quote, and once accepted, only a few days for fitting. Very easy transaction from revcharge. Price was competitive compared to comments from others on the Geely Face... See more

Company replied

Rated 5 out of 5 stars

Never heard of Revcharge before they installed the EV charger at my home. I was impressed with their responsiveness to my queries. They kept me informed along the way and the electrician not only did... See more

Company replied

Rated 5 out of 5 stars

Revcharge was excellent to deal with! At first I wasn’t sure who to go with or what charger to install, but I ended up choosing Revcharge and I’m so glad I did. They organised the installation wi... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ 5/5 – Very happy with the installation I had a few delays getting responses to some technical questions around automation with Amber, and communication was a little slow at times.... See more

Company replied


Company details

  1. Electric Vehicle Charging Station

Written by the company

revcharge is an end-to-end EV charging service provider. We take the stress and guesswork out of not only finding an EV charger that meets your needs, but that too of organising a trained technician to install and activate your system. Every EV charger on offer has been carefully evaluated for its performance and features by our specialised team. Get a fixed quote today by going to: https://www.revcharge.com.au/request-a-quote


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

292 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super impressive service

Super impressive service, did the installation within the same week after booking. No fuss, fixed quote. Stephen and Nini who came to do the work, were brilliant and did a neat job, going the extra mile to hide the wiring under our deck etc to get to the car port. Thank you!

25 July 2024
Unprompted review
revcharge logo

Reply from revcharge

Glad to hear that everything went smoothly, Amo! Thank you for trusting revcharge :)

Rated 5 out of 5 stars

I’ve been super happy with Revcharge

I’ve been super happy with Revcharge, excellent customer service. The pricing seems better than the competition. Happy to recommend, Damian.

26 July 2024
Unprompted review
revcharge logo

Reply from revcharge

Thank you for leaving a five-star review, Damian! Happy charging :)

Rated 5 out of 5 stars

Tesla EV charger

The installation of the Tesla Wall Charger by Andrew exceeded my expectations in every aspect. From an aesthetic standpoint, the charger blends seamlessly with its surroundings. The professionalism displayed by the installer was evident in every detail, from the precise mounting of the charger and the isolator and to the clean install-cables inside the wall. The demonstration of how the charger works was clear and thorough, leaving me confident in its operation. Communication with Revcharge - Dmitri was effortless; he was responsive and ensured that all promises regarding installation were fulfilled. Overall, I am highly impressed with the entire experience and would confidently recommend Revcharge for their exceptional service

22 July 2024
Unprompted review
revcharge logo

Reply from revcharge

Thank you for leaving a thorough and positive review, Francelle!

Rated 5 out of 5 stars

EV Charger

I sought out a number of quotes for my EV charger. Revcharge were very competitive. They then backed it up with very clear and timely communication. Delivery of the hardware was quick.

Finally, the installation via their partner was done very well. On time, high quality.

9 July 2024
Unprompted review
revcharge logo

Reply from revcharge

Thank you for leaving a review, Arun! Glad everything went smoothly :)

Rated 5 out of 5 stars

Tesla Wall Charger

The showed up on time and installed the Tesla wall charger promptly within a week of original email for a booking. They offered the best price for installation. Minimal interruptions throughout the installation process and they were accommodating in installing other electrical works as well including replacing outside sensor lights assuring the house.

8 July 2024
Unprompted review
revcharge logo

Reply from revcharge

Thank you for sharing your positive feedback, Christopher!

Rated 5 out of 5 stars

The experience I had with revcharge was…

The experience I had with revcharge was fabulous. From the initial discussions I had with sales, a very competitive price offered and the install of the product to finish with was a breeze. Highly recommended.

9 July 2024
Unprompted review
revcharge logo

Reply from revcharge

Lovely to hear that everything went smoothly, Chris! Thank you leaving a positive review :)

Rated 5 out of 5 stars

Great service

Great service

8 July 2024
Unprompted review
revcharge logo

Reply from revcharge

Thank you for leaving a five-star review, Luca! Happy charging :)

Rated 5 out of 5 stars

I was not at home when the crew arrived…

I was not at home when the crew arrived but my family said that they worked hard and punctual. The process was smooth. I like them.

14 June 2024
Unprompted review
revcharge logo

Reply from revcharge

That is good to hear, Lee! Thank you for leaving a positive review :)

Rated 5 out of 5 stars

Competitively priced and easy to deal with

I compared 4 installers, Revcharge was priced competitively, quick to respond to my quote request and the process was easy. The installer was booked in for the following week. Small hiccup with the charger delivery but it was sorted. Installation for me was quick and the team were friendly and cleaned up after. Would recommend.

3 July 2024
Unprompted review
revcharge logo

Reply from revcharge

Glad to hear that your overall experience is positive, Simon! Thank you for your review and understanding. Happy charging! :)

Rated 5 out of 5 stars

Prompt efficient service and attention…

Prompt efficient service and attention to detail.
Much appreciated the patience in helping me getting going on the App, and assisting and showing me to do a charge on my new car.

2 July 2024
Unprompted review
revcharge logo

Reply from revcharge

Thank you for your five-star review, Sydney!

Rated 5 out of 5 stars

Fantastic level of service

The service provided by Revcharge was extremely impressive. The entire process was extremely smooth.

My charger and installation supplies were delivered as promised, the installation crew called and arranged a time.

They showed up right on time and did an amazing installation, they also cleaned up after themselves.

Couldn’t be happier

26 June 2024
Unprompted review
revcharge logo

Reply from revcharge

Thank you for the review and happy charging :)

Rated 5 out of 5 stars

Great sales service and communication

Great sales service and communication, very speedy and cost effective products and services, great communication and installation from technician, arrived on time and very helpful with questions.

25 June 2024
Unprompted review
revcharge logo

Reply from revcharge

Glad to hear you had a great experience with us, George! Happy charging :)

Rated 5 out of 5 stars

Great responses from the team

Great responses from the team. Initially delivered an incorrect charger but rearranged a replacement and installed on a weekend!

1 June 2024
Unprompted review
revcharge logo

Reply from revcharge

Thank you for your patience and for leaving a five-star review, Martin! :)

Rated 5 out of 5 stars

Very Happy customer

Excellent customer service and communication from start to finish. Very prompt in responding to your queries.Very reliable company .Happy to give Revcharge a five star rating.

29 May 2024
Unprompted review
revcharge logo

Reply from revcharge

Thank you for your positive feedback, Benny!

Rated 5 out of 5 stars

challenging rural installation

I had a challenging rural installation and revcharge successfully completed the install on time and with no extra charges. They did everything as promised and my charger works perfectly

21 May 2024
Unprompted review
revcharge logo

Reply from revcharge

Glad to hear that you had a positive experience with revcharge, John! Happy charging :)

Rated 5 out of 5 stars

They helped suggest and purchase a…

They helped suggest and purchase a suitable charger for my car and organized a great electrician who was helpful and efficient with install

Great experience and super smooth!

16 May 2024
Unprompted review
revcharge logo

Reply from revcharge

Thanks for your feedback, Daniel! Glad you had a positive experience :)

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